Specifications

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WARRANTY/RETURN GOODS INSTRUCTIONS
The warranty/return procedure outlined below is provided to give the claimant the information
necessary to file a warranty/return claim, and enable FABCO the ability to best serve its’
customers.
Please see the following instructions to initiate a return:
WARRANTY CLAIMS – PREP ARATION OF PART RETURN
Parts returned to the factory must be properly packaged to prevent damage during shipment.
Damage to a part as a result of improper handling or packing could be cause for denial. When address-
ing the package for shipment, the following information must be on the outside of, or tagged clearly , to
the package.
1. Return Goods Authorization #.
2. Distributor or end-users return address.
3. Correct factory address.
4. Number of packages pertaining to each claim.
NOTE: Our warranty requires that all defective parts be returned to BOSS INDUSTRIES freight
prepaid. Items sent without RGA number will not be accepted. Unauthorized Returns W ill Immediately
Be Refused At Dock.
RETURN OR WARRANTY CLAIMS – FILING PROCEDURES
1. Initiate through a purchase order for warranty part or request for credit.
2. RGA will accompany replacement part.
3. FABCO will confirm disposition of failed part within 30 days of receipt and or
request additional information.
4. Claim denial will result in issuance of a letter of denial.
5. FABCO will consider each claim on its’ own merit and reserves the right to accept
or reject claim request. In case of air-ends, these will be returned to the manufacturer for their
analysis/input.
6. Send Warranty Claim to: