User manual

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22. Q & A
Q: Why doesn’t my newly fully-charged headset work with my Bluetooth wireless
technology mobile phone?
A: You must complete the pairing process, see page 5.
Q: Can CWA BTH1 Plus work with ALL mobile phones?
A: No, this headset works only with Bluetooth wireless technology enabled
mobile phones.
Q: How far is the working distance between the headset and the mobile phone?
A: Maximum operating distance is 32 feet.
Note: Certain conditions may shorten useable distance such as water, strong
radio frequency signals, and other conditions.
Q: Why does my mobile phone find many devices while searching for new device?
A:
Some mobile phones by default are set to find more than one Bluetooth device
within the working range. When your phone is finished searching, your mobile
phone’s LCD will show CBTH1 and/or some other unknown devices. Please select
and confirm CBTH1.
Q: What if my mobile phone could not find the headset?
A: Only while your headset is under the pairing mode, your mobile phone can find
the headset. Please follow the instructions of your headset manual to proceed
the pairing process and/or see page 5 on pairing.
Q: Do I need to pair the headset every time I use it?
A: No. The paired devices remain paired regardless of turning the power off on
either device.
Q: Why is the voice from the headset not clear?
A: It may be the following two reasons:
(1) Your location has a bad signal, please move to a location with a better signal.
(2) The working range between the headset and the mobile phone has been
exceeded. Please make sure the headset and mobile phone are within the work-
ing range of 32 feet and there is no obvious interference.
Q: Why is the headset suddenly not working?
A: (1) The battery may be too low.
(2) You may have a poor carrier/cellular signal
(3) The connection between headset and handset may have failed. Turn off and
return on both devices.
Q: Why could the voice dialing function of the headset not be switched on?
A: (1) Re-record the voice tag using the Bluetooth Wireless Headset.
(2) Some mobile phones do not support the voice dialing function. Please refer to
the manual of your mobile phone.