User guide

13
USER GUIDE
Message type Reason for Message Your Actions
Welcome Message
This message is sent when your service is activated.
It contains the “Override code” to disarm the system
in case of emergency.
It contains also the password to access your WEB
application.
None.
Codes Transmission
Your personal codes can be resent or regenerated
and resent by the Service Provider (NSP) or by the
Secure Operating Centre (SOC).
Keep these codes safe.
Theft Alert
This message is sent if the device has sent a theft
alert to the Secure Operating Centre (SOC).
If possible, check the state of the vehicle. If the
Secure Operating Centre (SOC) does not contact
you immediately, you should contact them.
Vehicle Ignition On Alert
This message is sent to you when the vehicle ignition
is switched on while the system is armed.
In case it is not a false alert (you forgot to disarm
the system) contact the Secure Operating Centre
(SOC).
Zone entry Alert
This message is sent to you when the vehicle enters
the zone you have set through the WEB application.
Zone exit Alert
This message is sent to you when the vehicle exits
the zone you have set through the WEB application.
Automatic deletion of
Zone failed
This message is sent to you if the confi gured time
period for the GeoFence has passed but the Connex
system has been unable to delete the zone in the
device.
Access your WEB application and delete the zone.
Garage Mode active for
more than xx days
This message is received when the device has been
set to Garage Mode for more than the expected
number of days.
Contact the Secure Operating Centre (SOC). If
the Garage mode is still required, it can be reset.