222X GB User guide
USER GUIDE TABLE OF CONTENTS 1 INTRODUCTION __________________________________________________________________________________________ 2 1.1 Welcome _______________________________________________________________________________________________ 2 1.2 Contacts for your Service _________________________________________________________________________________ 2 1.3 What Happens if your Vehicle is Stolen _____________________________________________________________________ 3 1.
USER GUIDE Option service, your password will be sent to you in the Welcome Message. 1 INTRODUCTION Congratulations on purchasing one of the following Connex Guardian services: 1.2 Contacts for your Service • Private • Private with WEB Option • Personal • Personal with WEB Option To access the Service Provider (NSP) or the Secure Operating Centre (SOC), simply call the Phone Number which you can find in your Service Manual.
USER GUIDE Examples of a change of contact/vehicle details are: 1.3.1 You Detect that your Vehicle is Stolen - you change your mobile phone number, - you change the registration number to your vehicle, - you change your address, - you change/forget your identity questions/answers. If you detect that your vehicle has been stolen you can start the theft tracking by a Voluntary Declaration.
USER GUIDE 1.5.1 Arming and disarming of the system In these cases, an alert will automatically be triggered. The Secure Operating Centre (SOC) will then contact you to verify that the theft is genuine. Upon your confirmation, the tracking and localisation of your vehicle will start immediately. If you have a Driver Card, the device will automatically detect the presence of the card to disarm the system. Alternatively, when the Driver Card is no longer detected, the system is armed.
USER GUIDE - Turn ON the ignition for 2 min. - Turn OFF the ignition for 10 s - Turn ON the ignition for 20 s - Turn OFF the ignition for 30 s - Turn ON the ignition for 40 s - Turn OFF the ignition - Start the engine In case of lack a driver card, the emergency code is also able to disarm the system for about five minutes, allowing you to start the vehicle without generating false alarms. The following is the procedure to do: Note: first be sure to have with you the emergency code to four digits.
USER GUIDE Transport Mode needs to be set if the vehicle is to be transported: • by train • by ferry • by vehicle transporter • by tow truck • or is likely to move for any other reason with the ignition OFF 2 USING SPECIAL MODES To avoid your service generating false theft alerts in certain special conditions, there are 3 Special Modes that can be used: • Transport Mode • Garage Mode • Forced Unset Mode 2.
USER GUIDE Forced Unset mode needs to be set if: ignition switched OFF. • you have forgotten your Driver Card and you wish to use the vehicle without it • the Driver Cards are not working • any situation where you need to use the vehicle but the device cannot be disarmed in the normal manner There are 2 ways in which your Private service protects your vehicle from illegal movement: 1.
USER GUIDE 3.1.1 Options to the Private Service 3.1.2 What Messages You Will Receive In addition to the standard protection the following options can be added to the Private service and will generate a theft alert: In addition to the protection offered by the Private service, the device monitors various other parameters and will send messages to you to help you manage your service. These messages are described in the table at the end of this manual.
USER GUIDE contact you immediately. 2. With the ignition switched OFF, if the device detects 4 consecutive speed measurements greater than 8 kph (5 mph) an alert is sent to the Secure Operating Centre (SOC). They will contact you immediately. 3.2 Personal service The Personal service comes with a Driver Card. When the device detects the Driver Card, the device is disarmed.
alarm is triggered (i.e., the alarm siren sounds). Panic Button Connection If a Panic Button is connected to your device, when this is pressed, an alert is sent to the Secure Operating Centre (SOC). They will contact you immediately. Perimetric Alarm Connection The device can detect an intrusion if the vehicle doors are opened while the system is armed. Note: These features require a specific installation of the device.
USER GUIDE 3.3 Service with WEB option (Private/Personal) The service with Web option functions in exactly the same way with respect to the vehicle protection, Driver Cards, etc. In addition, it provides a Web application for you to manage your service. Your Client ID is your Client Number which is in the Welcome Letter. Your password will be sent to you in the Welcome Message. To login: • go to the Cobra Connex site: https://myweb.cobratelematics.
USER GUIDE To learn how to use the web application, click on the Help tab to bring up the on-line help. The web application allows you to: 1. Perform service management tasks: • Locate your vehicle • Define the GeoFence alert (Zone in/out definition) • Define vehicle speed alert • Arm/Disarm the system remotely (only with Personal Web) • Manage Special modes 2. Perform administration tasks • Change your personal codes • Configure the way in which you receive alerts 3.
USER GUIDE Message type Reason for Message Your Actions This message is sent when your service is activated. Welcome Message It contains the “Override code” to disarm the system in case of emergency. None. It contains also the password to access your WEB application. Codes Transmission Your personal codes can be resent or regenerated and resent by the Service Provider (NSP) or by the Keep these codes safe. Secure Operating Centre (SOC). Theft Alert If possible, check the state of the vehicle.
USER GUIDE Message type Reason for Message Your Actions Transport Mode active for more than xx days This message is received when the device has been Contact the Secure Operating Centre (SOC). If set to Transport Mode for more than the expected the Transport mode is still required, it can be reset. number of days. Device disarmed for more than xx days This message is received when the device has been Contact the Secure Operating Centre (SOC).
USER GUIDE - GLOSSARY Device: The device fitted to your vehicle which communicates with the Cobra servers for vehicle tracking in case of theft. Connex Guardian: The name of the Connex service family. Driver Card: A radio frequency card which communicate with the device. When the device detects the presence of the Driver Card, the system is UNSET and the vehicle can be used. GPS: Global Positioning System. A network of satellites used to detect the geographic location of the vehicle.
Declaration of Conformity The manufacturer hereby declares, at its sole responsibility, that the product: Description: Tele-localization system for automotive application Model: ICD 30 Type: 2130 Declaration of Conformity The manufacturer hereby declares, at its sole responsibility, that the: TRANSMITTERS Models 2771, 7775, 8005 conform to the essential requirements of the Radio and Telecommunication Terminal Equipment Directive 1999/5/EC in accordance to the following relevant standards and Direct
06DE3831A - 04/13 www.cobra-at.