User's Manual

22
Nothing Comes Close to a Cobra
®
Product Service Questions
•
For any questions about operating or installing this new Cobra product, or if parts are missing…
PLEASE CALL COBRA FIRST…do not return this product to the store. See customer assistance
on page A1.
For Products Purchased in the U.S.A.
If your product should require factory service, please call Cobra first before sending your radio. This will
ensure the fastest turn-around time on your repair. You may be asked to send your radio to the Cobra
factory. It will be necessary to furnish the following to have the product serviced and returned.
1) For warranty repair include a copy of the original sales receipt. If you send the original receipt, it
cannot be returned.
2) Send the entire product.
3) Enclose a detailed description of the problem along with the name and address of where the product
is to be returned.
4) Pack radio securely to prevent damage in transit. If possible, use the original packing material.
5) Ship prepaid and insured by way of a traceable carrier such as United Parcel Service (UPS) or Priority
Mail to avoid loss in transit to Cobra Factory Service:
Cobra Electronics Corporation
6500 West Cortland Street
Chicago, Illinois 60707 U.S.A.
6) If the radio is under warranty, it will be repaired or exchanged depending on the model.
Please allow approximately three to four weeks before contacting Cobra for status. If the radio is out of
warranty, a letter will automatically be sent informing you of the repair charge or replacement charge. If
you have any questions, please call 773-889-3087 for assistance.
For Products Purchased Outside the U.S.A.
Please contact your local dealer for product service information.
Licensing &
Product Service
Customer Assistance
FCC Part 15.21 Warning Statement-
NOTE: THE GRANTEE IS NOT RESPONSIBLE FOR ANY CHANGES OR MODIFICATIONS NOT EXPRESSLY
APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE. SUCH MODIFICATIONS COULD VOID THE
USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
IC RSS-GEN, Sec 7.1.3 Warning Statement-
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the device.
IC RSS-GEN, Sec 7.1.2 Warning Statement-
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type
and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
IC RSS-102, Sec 2.6 Warning Statements
The applicant is responsible for providing proper instructions to the user of the radio device, and any usage
restrictions, including limits of exposure durations. The user manual shall provide installation and operation
instructions, as well as any special usage conditions, to ensure compliance with SAR and/or RF field strength
limits. For instance, compliance distance shall be clearly stated in the user manual.
23
Product Service
Product Service
•
For Products Purchased in the U.S.A.
If your product should require factory service, please call Cobra first before
sending your radio. This will ensure the fastest turn-around time on your repair.
You may be asked to send your radio to the Cobra factory. It will be necessary to
furnish the following to have the product serviced and returned.
1) For warranty repair include some form or proof-of purchase, such as a
mechanical reproduction or carbon of a sales receipt.
If you send the original receipt, it cannot be returned.
2) Send the entire product.
3) Enclose a description of what is happening with the radio. Include a typed or
clearly printed name and address of where the radio is to be returned.
4) Pack radio securely to prevent damage in transit. If possible, use the original
packing material.
5) Ship prepaid and insured by way of a traceable carrier such as United Parcel
Service (UPS) or Priority Mail to avoid loss in transit to Cobra Factory Service,
Cobra Electronics Corporation, 6500 West Cortland Street, Chicago, Illinois
60707 U.S.A.
6) If the radio is in warranty, upon receipt of your radio, it will either be repaired
or exchanged depending on the model.
Please allow approximately three to four weeks before contacting Cobra for
status. If the radio is out of warranty, a letter will automatically be sent informing
you of the repair charge or replacement charge. If you have any questions,
please call 773-889-3087 for assistance.
For Products Purchased Outside Canada or the U.S.A.
Please contact your local dealer for product service information.
Product Service
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