User manual

Chapter 3: Operating the system
98-129217-C Using a phone or fax machine 34
Sending or receiving a fax message
Handling delays
When sending or receiving fax messages over satellite, both fax units must be capable of handling
longer delays without timing out. Some fax machines have an Overseas mode, which enables the
unit to handle the long delays.
Sending a fax message from the terminal
The fax machine must be connected to the Phone interface of the terminal. Refer to the installation
manual.
3.1 kHz Audio must be used for an analogue fax machine. Refer to Selecting the default outgoing
call type on page 27.
To send a fax from a fax machine connected to the terminal, dial
00 <country code> <phone number> #
Example: To send a fax to Thrane & Thrane in Denmark ([phone]), dial 00 45 39558888 #
Sending a fax message to the terminal
To send a fax message to the terminal, dial
+ <Mobile number> #
• + is the international call prefix
1
used in front of the country code for international calls.
• Mobile number. The first part of the mobile number is always 870, which is the “country code”
for the BGAN system. Use the 3.1 kHz mobile number. If the mobile numbers are listed in the
web interface, you can look them up as follows:
Connect a computer, access the web interface and select PHONE BOOK > Mobile numbers. For
further information, see Viewing and editing the mobile numbers on page 57.
If the mobile numbers are not available in the web interface, see your airtime subscription.
Receiving a fax message
An analogue fax machine connected to the terminal can only receive a fax with 3.1 kHz Audio.
Refer to Selecting the incoming call type on page 28.
Note
The 3.1 kHz service used for fax is only available in elevations > 20°.
If the default setting in the web interface is not 3.1 kHz Audio, you can dial 2 * before the
number to force the connection to use 3.1 kHz Audio. For further information, see
Overriding the default outgoing call type on page 27.
1. The plus sign indicates the code required to dial out of one's country code area, such as 00 in most of
Europe, 011 in the United States, and other short codes in other parts of the world.