User manual

Chapter 3: Operating the system
98-129217-C Using a phone or fax machine 29
Receiving a call
By default, all devices connected to the Phone interface or the LAN (PoE) interface will ring when
one of the mobile numbers is called. Note, however, that this depends on the call type settings.
Refer to Selecting the incoming call type on page 28.
If you are using Multi-voice there are more options for setting up how to handle incoming calls.
See Handset contexts with additional numbers on page 35.
Call log
Information of outgoing calls, received calls and missed calls is stored in the call log of the
terminal. You can view the call log in the web interface under CALLS. For further information, see
Viewing the lists of calls and data sessions on page 59.
Making a call to the terminal
To make a call to a phone connected to the terminal, dial
+ <Mobile number>
• + is the international call prefix
1
used in front of the country code for international calls.
• Mobile number. The first part of the mobile number is always 870, which is the “country code”
for the BGAN system. If the mobile numbers are listed in the web interface, you can look them
up as follows:
Connect a computer, access the web interface and select PHONE BOOK > Mobile numbers. For
further information, see Viewing and editing the mobile numbers on page 57.
If the mobile numbers are not available in the web interface, refer to the documents included
with your airtime subscription.
Receiving a voice mail message
If a call to the SAILOR FleetBroadband system is not answered the caller can leave a voice mail
message with Inmarsat’s voice mail service. Then an SMS is sent to the SAILOR FleetBroadband
messaging system to alert you that there is a voice message. The SMS has the contents:
• Number called from
• Date and time the voice mail message has been received
• Number to call to listen to the voice mail message
Note
By default all phones connected to the terminal will ring on incoming calls. However, this
depends on the configuration of the interfaces in the terminal. See
• Selecting the call type on page 26.
• If you are using Multi-voice, see Handset contexts with additional numbers on
page 35.
1. The plus sign indicates the code required to dial out of one's country code area, such as 00 in most of
Europe, 011 in the United States, and other short codes in other parts of the world.