User manual

Chapter 3: Operating the system
98-129217-C Using a phone or fax machine 28
Selecting the incoming call type
To select which call types are accepted for an incoming call, use a computer and the web interface.
If you are using Multi-voice, see Handset contexts with additional numbers on page 35.
• Phone/Fax. Select the call type under SETTINGS > Phone/Fax.
For further details, see Configuring the Phone/Fax interface on page 82.
• IP handset. Select the call type for each handset in the web interface under SETTINGS >
IP Handset > Call settings. For further information, see Setting the call types for IP handsets on
page 93.
Making or receiving a phone call
Making a call
You have different options for making a call:
• Short Dial. If the number is in the phone book of the terminal, you can use the Short Dial
number, which is found in the first column of the phone book in the web interface. See Short
dial on page 56.
Simply dial 00 <Short Dial> followed by # or off-hook key.
Example: To call entry number 4 in the phone book,
dial 004 followed by # or off-hook key.
• Manual Dial. To make a call, dial
00 <country code> <phone number> followed by # or off-hook key.
Example: To call Thrane & Thrane in Denmark ([phone]) from an analogue phone,
dial 00 45 39558800 #
• Call from phone book or call log (only Thrane IP Handset).
• Enter the phone book of the Thrane IP Handset, scroll to the wanted number and press the
off-hook key, or
• press the off-hook key from the main screen to display the latest calls in the call log. Then
scroll to the wanted number and press the off-hook key again.
Note that this is the call log of the Thrane IP Handset, not of the terminal.
If there was an error establishing the connection, refer to the Troubleshooting Guide on page 129.
If you are using the Thrane IP Handset, the handset may show an error message.
Depending on the type of error, the web interface may also show an error message. See Viewing
the Event list or the Event log on page 123.
Note
If one call is already active, you can only make a second call if
you have Multi-voice in your subscription and it is enabled.
For details on how to set up Multi-voice using the web
interface, see Multi-voice on page 120.