User manual

Chapter 5: Maintenance and troubleshooting
98-129217-C Status signalling 137
0802E Firmware is
older than
current antenna
version
The firmware in the antenna is
newer than expected by the
terminal.
Update the terminal software.
0802F Antenna main
image could not
be loaded
Antenna failed to start up
normally.
Reboot the terminal.
Contact your distributor if the
problem persists.
08030 Antenna could
not enter main
application mode
Antenna failed to start up
normally.
Reboot the terminal.
Contact your distributor if the
problem persists.
08031 Failed to enter
normal operation
Antenna failed to start up
normally.
Reboot the terminal.
Contact your distributor if the
problem persists.
08032 Firmware image
version lower
than active
antenna version
The firmware in the antenna is
newer than expected by the
terminal.
Update the terminal software.
08033 Firmware image
doesn't support
antenna hardware
The antenna hardware version
is not supported by the
terminal.
Check that both the antenna and
the terminal are of the type
SAILOR 150 FleetBroadband.
Contact your distributor if the
problem persists.
08034 Antenna failed
to exit Flash
Manager. Power
cycle needed
New firmware was successfully
uploaded to the antenna but the
antenna failed to start normally
with the new firmware.
Reboot the terminal. Contact
your distributor if the problem
persists.
08035 Unable to open
port for HPA
burst monitoring
There was an error
communicating with the
antenna.
Reboot the terminal. Contact
your distributor if the problem
persists.
08036 Radio silence is
activated
The Radio silence function is
activated. No transmission is
allowed.
If the Radio silence function
should not be active, enter the
web interface and select
SETTINGS > Discrete I/O. Then
clear the Enabled box for Radio
silence.
08040 Excessive writes
to the flash
memory
Typically caused by wrong
configuration of APN name or
user name/password for a
profile which is set to auto-
activate.
Check that the APN name, user
name and password are set up
correctly for your profiles.
ID Event Text Explanation Remedy