User`s manual

100-M0171X3 10 of 95
GMS Inc. doing business as Cobham Tactical Communications and Surveillance
www.cobham.com/tcs
3. Introduction
3.1 About the Manual
Cobham User Manuals focus on providing the end user an easy to understand operational
instructions to quickly setup and deploy the equipment. The Cobham Technical Operation Manuals
focus on the technical details and setup of the equipment. The Technical Manuals also provide a
more in depth explanation of the settings and specifications of the equipment that technicians can
use to verify the operational status.
3.2 Warranty
Cobham offers a 12 month standard product warranty. During this period, should the customer
encounter a fault with the equipment we recommend the following course of action:
Check the support section of the website for information on that product and any
software/firmware upgrades.
If fault persists call our support line and report the fault. If fault persists and you are informed
to return the product, please obtain an RMA number from the Cobham support department
or website and ship the equipment with the RMA number displayed and a description of the
fault. Please email the support section the airway bill/consignment number for tracking
purposes.
Depending on the nature of the fault, Cobham endeavor to repair the equipment and return it to the
customer within 14 days of the item arriving at our workshops. Obviously it is impossible to cater for
all types of faults and to manage 100% replacement part availability, and delays are sometimes
inevitable.
Please contact Cobham for details of packages that can be tailored to meet your individual needs,
whether they are service availability, technical training, local geographic support or dedicated spares
holdings.
3.3 Safe Operating Procedures
Ensure that the power supply arrangements are adequate to meet the requirements of this
product.
Operate within the environmental limits specified for the product.
This product requires external cooling to stay within its operating limits. Be sure to use an
adequate heat sink.
Only authorized, trained personnel should open the product. There are no functions that
required the User to gain access to the interior of the product.
Warning: Opening this product will void its warranty!