User manual

Chapter 3: Operation
98-143082-A Phone calls 25
Phone calls
Call types
Definition
The phone connection can be either a Standard voice connection or a 3.1 kHz audio
connection.
•For outgoing calls, the call type is Standard voice by default.
You can change the call type for your call to 3.1 kHz audio by dialling 2* before the
number.
Example: 2*004539558800
• For incoming calls, you can set up in the web interface (IP handset page) which call types
you want to receive on your smartphone or IP handset. Only the call types selected for a
smartphone/IP handset are received. By default all, call types are accepted.
When receiving calls, the mobile number determines which call type is used. In your airtime
subscription you have one number for 3.1 kHz audio and one number for Standard voice.
Remember that the call is only received on your phone if the call type used is selected for that
phone (called IP handset in the web interface).
For information on how to set up the call types in the web interface, see To manage
smartphones in your EXPLORER 510 on page 42.
To make or receive a phone call with EXPLORER 510
Connect your smartphone or IP handset as described in To connect a phone on page 15.
To make a call from the EXPLORER 510
• To make a call, dial
00 <country code> <phone number> followed by off-hook key.
Example: To call Cobham SATCOM in Denmark ([phone]),
dial 00 45 39558800
If there was an error establishing the connection, the web interface of the EXPLORER 510
shows an error message.
To receive a call
By default, all phones connected to the EXPLORER 510 will ring when one of the mobile
numbers is called. Note however, that this depends on the call type settings. See Call types on
page 25.
Information on missed calls is stored in the call log. You can see the call log in the Terminal
Access part of the EXPLORER Connect app or in the web interface (Control panel

> Logs
> Call log).