User manual

Chapter 5: Maintenance and troubleshooting
98-140012-A Software update 58
Software update
To upload software using the web interface
For information on how to update software using the web interface, see To upload software
on page 52.
To upload software with USB
If the web interface is not available, you may also use the USB interface to upload the software
from a USB memory stick.
You need: A FAT formatted USB Flash drive (memory stick) with a capacity of at least 100MB.
Do as follows:
1. Download the EXPLORER 710 software image from the Cobham SATCOM support server
to your computer.
2. Insert the USB memory stick into your computer and copy the EXPLORER 710 software
image file to the drive.
3. Rename the file name to "tt3720b.tiif".
4. Remove the USB memory stick from the computer (also known as "safely remove
hardware").
5. On the EXPLORER 710, check in the display that the USB interface is enabled.
6. Insert the USB memory stick into the EXPLORER 710 USB connector on the front.
7. The EXPLORER 710 will read the software image from the USB memory stick and after a
short moment start the software update process.
8. To indicate the software update process is ongoing, the EXPLORER 710 status LED will be
flashing blue.
9. Wait for the status LED to display green to indicate the software update process is
completed.
10. Remove the USB memory stick.
11. Power-cycle the EXPLORER 710.