User manual

Chapter 3: Qube 3 Services
40 Cobalt Qube 3 User Manual
Email aliases
Each registered user on the Qube 3 must have a unique user name (for example,
mary or john.smith or khoward). This user name is used to send or retrieve email.
The Email Alias feature allows you to create an arbitrary email address without
creating a user account on the Qube 3. An email message addressed to the alias is
forwarded to an existing email address.
If you add more than one alias for a user, enter one alias per line. You can only
use lowercase alphanumeric characters, periods (.), hyphens (-) and underscores
(_) in the alias.
Let us say that the XYZ Company has a Qube 3 and that the company’s domain
name is xyz.com. The email addresses for the users of the Qube 3 is
<username>@xyz.com. Employee Andrew Bose has a user name of “abose”; his
email address is “[e-mail]”.
A user can have several email aliases that point to a his or her user name. For
example, Andrew Bose can have can have the aliases “[e-mail]” and
“[e-mail]”. If he were an avid soccer player, he might want to use
the alias “[e-mail]”. All of these aliases point to his user name <abose>
at xyz.com. Email messages addressed to any of these aliases are forwarded to
“[e-mail]”.
However, having a large number of aliases for each user can cause problems. If a
new user is added and the user name that is automatically generated by the
Qube 3 is already in use, a warning appears in the help text at the bottom of the
screen, stating that <username> has already been taken by another person. The
Qube 3 does not accept the New User entry.
Following the previous example, let us say that Andrew Boisvert is a new
employee at the XYZ Company. If he wanted to have “andrew” as his user name,
the Qube 3 help text displays:
“Sorry, you have entered a value for User Name that has already been taken
by another person on this system. Please enter another value for User Name.”
The Qube 3 verifies the alias that you enter. If the alias is already in use as a user
name, as another user’s alias or as the name of a mailing list, the Qube 3 does not
allow the new alias.
A Qube 3 Administrator can also set up aliases such as [e-mail],
[e-mail], [e-mail], [e-mail] or [e-mail] that
point to a specific user name.