User manual

Chapter 4: Site Management
70 Cobalt RaQ XTR User Manual
Figure 36. Email Settings table
Catch-all email account
A catch-all email account receives email messages addressed to former users or
non-existent users on a virtual site. For example, if an email is addressed to
mary@xyz.com but the user name “mary” does not exist on that domain, the
email is routed to the catch-all account.
A RaQ XTR Administrator or a Site Administrator can create a catch-all email
account. This involves simply creating a certain alias for a designated user on the
virtual site; this user does not have to be the Site Administrator.
For the user on a virtual site who will receive the messages routed to the catch-all
account, you create an email alias of “@<hostname.domainname>”. The
<hostname.domainname> is the fully qualified domain name of the virtual site.
1. Select Site Management > User Management > Users. The “User List”
table appears.
2. Click the envelope icon for the site user who will receive the email for the
catch-all account. The “Email Settings - <username>” table appears. See
Figure 36.
3. Enter “@<hostname.domainname>” in the Email Aliases window.
4. If there is already an alias in the window, add this new alias on a separate
line.
5. Click Save Changes.