User manual

Phase 2: Setting up with the Web browser
Cobalt RaQ XTR User Manual 25
Alternate Administrator feature
The Alternate Administrator (alteradmin) feature allows a person to have the
same level of access to the server as the RaQ XTR Administrator (admin) but
without having to use the user name admin and password to log in.
For Internet service providers (ISPs) who offer RaQ XTR servers to their
customers, this feature allows the ISP access to the server if the RaQ XTR
Administrator has forgotten or incorrectly entered the password for the
user admin.
Once the user alteradmin has been set up, the user alteradmin does not appear on
the RaQ XTR to any other user, including the RaQ XTR Administrator.
If the user alteradmin has not been set up, a field to enable the user alteradmin
and enter a password is displayed in the “Administrator Settings” table for the
user admin under the Personal Profile tab. See “Personal profile” on page 47.
Once the user alteradmin is enabled, only the alteradmin can disable the user
alteradmin. This is performed through the “Administrator Settings” table for the
user alteradmin under the Personal Profile tab. See “Personal profile” on
page 47.
Password guidelines
Use the following guidelines when choosing a password:
1. Use between three and sixteen alphanumeric characters.
The valid characters include: a-z A-Z 0-9%! @ $ ^ & * - _ = \ |., /?;: +
2. Use both upper- and lower-case letters.
3. Do not use a proper name.
4. Do not use a word found in a dictionary.
5. Do not use a date.
6. Do not use a command word.
7. Do not use a string of consecutive keys on a keyboard (for example,
“qwerty”).
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Note: A password is case-sensitive.