User manual

User management
Cobalt RaQ 4 User Manual 107
Catch-all email account
A catch-all email account receives emails addressed to former users or
non-existent users on a virtual site. For example, if an email is addressed to
[e-mail] but the user name “mary” does not exist on that domain, the
email is routed to the catch-all account.
A RaQ 4 Administrator or a Site Administrator can create a catch-all email
account. This involves simply creating a certain alias for a designated user on the
virtual site; this user does not have to be the Site Administrator.
For the user on a virtual site who will receive the messages routed to the catch-all
account, the RaQ 4 Admin creates an email alias of
“@<hostname.domainname>”. The <hostname.domainname> is the fully
qualified domain name of the virtual site.
1. On the Site Management screen, click User Management on the left. The
User List table appears.
2. Click the blue envelope icon for the site user who will receive the email for
the catch-all account. The Email Settings table appears. See Figure 40.
3. Enter “@<hostname.domainname>” in the Email Aliases window.
If there is already an alias in the window, add this new alias on a separate
line.
4. Click Save Changes .
Remove a site user
To remove a site user, click the brown trashcan icon. See “Removing a
site user” on page 102.