User manual

User management
Cobalt RaQ 4 User Manual 103
Email aliases
The Email Alias feature allows you to create an arbitrary e-mail addresses
without creating a user account on the RaQ 4. An email message addressed to the
alias is forwarded to an existing email address. For example, an email alias lets
you setup a temporary or permanent alias email address such as
sales@mycompany.com and automatically route messages to a specific email
user.
Each registered user on the RaQ 4 must have a user name that is unique across all
virtual sites on the RaQ 4. You cannot create two users with the same name on
different virtual sites because all users share the same password database file in
the underlying operating system. For example, if there is a user with the user
name <mary> on virtual site abc.com, no other registered user on the RaQ 4 can
have the user name <mary>. However, user names can be similar: mary, maryb,
mary1, mary2.
An email alias is a way to create an account so that more than one user can have
the same email name on different virtual sites (<mary> on abc.com and <mary>
on xyz.com). However, the underlying user name for each person must be
unique.
For example, the Site Administrator of abc.com can give Mary Brown the user
name <mary>; her email address is mary@abc.com. The Site Administrator of
xyz.com (on the same RaQ 4 server) can give Mary Smith the user name
<marys>; the Site Administrator for xyz.com can then set up an email alias
mary@xyz.com for Mary Smith. The alias points her incoming messages to the
unique user name of <marys> at xyz.com.
A site user can have several email aliases that point to a unique user name. For
example, John Smith (user name <john1>) can have john@abc.com,
JS@abc.com, john.smith@abc.com, johnny@abc.com and corvette@abc.com
which all point to his user name of <john1> at abc.com.
A Site Administrator can also set up useful aliases such as webmaster@abc.com,
info@abc.com, sales@abc.com, comments@abc.com or support@abc.com that
point to a specific user name.
Adding an email alias
To add an email alias for a site user, see “Modify email options for a site user” on
page 105.
To create a catch-all account on a virtual site, see “Catch-all email account” on
page 107.