Troubleshooting guide

Sanitizing:

To destroy bacteria and organic compounds in the hot tub water, a sanitizer must be used

regularly, either chlorine or bromine. Bromine residual of 3 to 5 ppm is generally considered

desirable. A two-part bromine system or granular chlorine (Dichlor) can also be acceptable

sanitizers. Chlorine residual should be 1 to 3 ppm. After filling the spa with water, check

chemical levels using test strips provided with the start-up chemical bucket. There is a 100

gram chlorine package in the start-up chemical bucket. If chlorine is below the recommended

range add 5 grams of CHLOR into the hot tub water when the pump is running. Do not use the

hot tub for 20-30 minutes, let the chemicals dissolve into the water. Check chemicals again

and add more if required.

NOTE: 1 teaspoon = 10 grams

READ THE LABEL ON THE CHEMICAL PACKAGES BEFORE USING

Alkalinity:

Alkalinity booster (ALK UP) is used to raise the total alkalinity in the spa water. The total alka-

linity reading is a very important part of water balance. Total alkalinity should be maintained

between 100 to 120 ppm. After filling the spa with water, check chemical levels using test

strips provided with the start-up chemical bucket. There is a 100 gram Alkalinity UP package in

the start-up chemical bucket. If Alkalinity is below the recommended range add 9 grams of

ALK UP into the hot tub water when the pump is running. Do not use the hot tub for 20-30

minutes, let the chemicals dissolve into the water. Check chemicals again and add more if

required.

NOTE: 1 tablespoon = 18 grams

READ THE LABEL ON THE CHEMICAL PACKAGES BEFORE USING

Calcium Hardness:

Calcium Hardness is used to raise the Calcium Hardness in the spa water. Low calcium can lead

to corrosion. Calcium Hardness should be maintained between 150 to 250 ppm. After filling

the spa with water, check chemical levels using test strips provided with the start-up chemical

bucket. There is a 100 gram CALCIUM HARDNESS UP package in the start-up chemical bucket.

If Calcium Hardness is below the recommended range add 45 grams of CAL UP into the hot tub

water when the pump is running. Do not use the hot tub for 20-30 minutes, let the chemicals

dissolve into the water. Check chemicals again and add more if required.

NOTE: 1 tablespoon = 18 grams

READ THE LABEL ON THE CHEMICAL PACKAGES BEFORE USING

Water Quality Maintenance