Service manual

2
WARRANTY
STATEMENT OF WARRANTY TERMS & CONDITIONS
8750 Pioneer Blvd., Santa Fe Springs, CA 90670
All freight damage claims should be filed within 15 working days and should be directed to the
carrier.
General Provisions:
a) Coaire warrants our air compressors and scroll systems (henceforth called “products”) to be free from
material defects and
workmanship under proper use, operating conditions, installation, and application based on the terms and conditions
set forth
below. Coaire offers no other warranty, whether expressed or implied, including
any warranty of merchantability or fitness for a
particular purpose.
b) Any air compressor, part or material found to be defective will be repaired, replaced or refunded at the sellers option free o
f charge,
provided that Coaire is notified with the stated warranty period.
c) All claims shall be made in writing using our warranty claim report located within each service manual.
d) All claims must have the start-up report sheet included. The start-up report sheet is located within each service manual.
e) All returns of allegedly defective equipment must have prior written authoriz
ation. Said authorization shall be obtained through our
service department. Any compressors, parts, or materials must be returned freight prepaid to the manufacturers factory within
(30)
days of the return authorization date. Any shipment returned to the factory collect will be refused.
f) If an item is found to be warrantable, the repaired or replacement item will be returned normal ground freight, prepaid. Expe
dited
return freight costs are the responsibility of the requestor.
g) Any replacement part or material is warranted to the extent of the remaining warranty period
Standard Period of Warranty:
h) Coaire warrants our system(s) for a period of (15) months from shipment, (12) months from the documented start-up,
or 5,000
hours of use, whichever occurs first.
During such period, Coaire will be liable for all product or material defects and will assume the
costs of repair or replacement so long as the product(s) are located within the continental United States or Canada.
In addition, the
product(s) must be easily accessible by service personnel for removal.
i) In addition to item “g” above, Coaire warrants the air compressor air end (compressor only), parts only (no labor) for a period o
f (27)
months from shipment, (24) months from the documented start-up, or 7,500 hours of use, whichever occurs first.
j) Coaire product(s) located outside of the continental United States or Canada shall include a parts only warranty
for a period of (15)
months from shipment, (12) months from the documented start-up, or 5,000 hours of use, whichever occurs first.
Exclusions – Coaire shall have no warranty obligation for:
k) Products not installed in accordance with our written instructions and specifications
l) Operated in an unsuitable environment, in excess of stated product paramete
rs, modified in any way, or used in an improper
manner
m) That have not been properly maintained per Coaire’s written instructions
n) Use of corrosive materials or insoluble lubricants
o) Normal wear and tear items are not included under this warranty
p) Any OEM (original equipment manufacturer) component that may be used within our products will carry the original manufacturer’
s
warranty
q) Product is properly stored prior to installation
r) Product not installed by a competent, qualified installer
s) Product which may have been damaged during shipment
Liability Limitation:
t) Coaire shall not be liable for any damages (incidental, consequential, punitive, et al.) that may arise from the use of our p
roduct.
Coaire’s liability in all events, is limited to and shall not exceed, the original purchase price.
Suitability of the Product:
u) Jurisdictions has various codes, Coaire makes no claim as to the suitability for all jurisdictions. It is the buyer’
s responsibility to
ensure the product, installation, and use comply with local jurisdictions.
Identification plate:
v) Coaire
products have identification plates on the air compressors as well as on the enclosures. These data plates show the primary
information for the product. This data should always be referred to when calling the manufacturer or distributor. The removal
or
alteration of the identification plate(s) shall immediately void all warranty.
Who to contact for warranty claims:
Web: www.coaire.com
Phone: [phone]
Fax: [phone]