Product Manual

Page 59
Meter Display
Possible Cause(s)
Solution
CLOT TIME
TOO SHORT
The clotting time was very
short and out of testing range
(<8 seconds).
An air bubble was detected in
the sample.
Lancing the finger before
¨Apply Sample¨ displayed on
screen.
Taking too long to collect the
sample in transfer tube
(make sure of using 21g
needle lancet for good flow of
blood flow).
Repeat the entire procedure
(including fingerstick on a
different finger) with a new
strip.
Visually confirm that no air
bubbles are in the sample
before applying to test strip.
Depress black plunger
completely to dispense the
sample.
If the same message repeats,
contact Technical Support.
NO CLOT
DETECTED
The sample clotting time was
very long and out of testing
range.
There was insufficient
sample transferred to the test
strip. Possible causes
include; improper lancing
(21g lancet required), an air
bubble in the sample or not
allowing sample to
completely fill transfer tube.
Confirm that the patient has
not recently taken heparin or
other contraindicated drugs
listed on the test strip package
insert.
Visually confirm that no air
bubbles are in the sample
before applying to test strip.
Depress black plunger
completely to dispense the
sample
Repeat the entire procedure
(including fingerstick) with a
new strip. If the same
message displays, use an
alternative testing method and
contact Technical Support.
LOW BATTERY
The meter battery is low
The meter can complete the
current test. The meter
connected to the power