Product Manual

Page 58
Meter Display
Possible Cause(s)
Solution
An air bubble was detected in
the control activation solution
sample.
The sample transfer tube
was not filled with the control
activation solution to the
white plug
Applying the control
activation solution to the test
strip before ¨Apply Control
Solution¨ displayed on
screen.
activation solution sample
before applying to test strip.
Ensure that the tube is filled
to the white plug. Depress
black plunger completely to
dispense the control
activation solution sample.
Repeat the entire procedure
with a new strip. If the same
message persists and if you
have additional inventory of
the test strip kit from the same
kit lot, use the control strip
from that box(es).
If you don’t have additional
inventory OR if the error
message persists, contact
Technical Support.
CONTROL
FAIL-OUT OF
RANGE
The control strip result is
outside of its acceptable
range (FAIL- out of range).
This may be due to a problem
with the shipment/storage of
the control strips or the
control activation solution.
Plasma on control strips has
a limited shelf life and the
clotting time will change
when exposed to
temperatures outside the
storage range.
Repeat test with another
control strip. If the second test
is out of range, contact
Technical Support.
Control strips should be
tested immediately upon
receipt of your shipment of
new test strips as they have a
limited shelf life.
This does not indicate a
meter malfunction.