Product Manual

Page 56
Meter Display
Possible Cause(s)
Solution
DETECT
PROBLEM
There may be a problem with
the strip insertion or with the
motor carriage in the meter.
Take the strip out and reinsert
holding the back of the
instrument steady with one
hand while inserting the strip
completely with the other
hand. Insert the strip using a
quick smooth motion.
Try again with another strip.
If the message persists,
contact Technical Support.
LIQUID
PROBLEM
There may be a problem with
the strip or with the optical
system of the meter.
Take the strip out and reinsert
holding the back of the
instrument steady with one
hand while inserting the strip
completely with the other
hand. Insert the strip using a
quick smooth motion.
Try again with another strip.
If the message persists,
contact Technical Support.
MOTOR
PROBLEM
There may be a problem with
the motor function of the
meter.
Turn the meter off then back
on. Try again with another
strip. If the message persists,
contact Technical Support.
HEATER
PROBLEM
The meter is too warm, too
cold, or there may be a
problem with the meter.
Move the meter to a place that
is within the operating
temperature range of the
meter (65ºF to 90ºF, 18ºC to
32ºC) and allow meter time to
adjust to correct temperature.
Repeat testing.
Turn meter off then on again
after 5-7 minutes
Try again with another strip.
If the display persists, contact
Technical Support.