Product Manual

Page 52
Meter
Display
Possible Cause(s)
Solution
temperatures outside the
storage range.
This does not indicate
meter malfunction.
CLOT TIME
TOO
SHORT
The clotting time was very
short and out of testing range
(<8 seconds).
An air bubble was detected in
the sample.
Lancing the finger before
¨Apply Sample¨ displayed on
screen.
Taking too long to collect the
sample in transfer tube (make
sure 21g needle lancets are
used for good flow of blood).
Repeat the entire
procedure (including
fingerstick on a different
finger) with a new strip.
Visually confirm that no air
bubbles are in the sample
before applying to test
strip.
Depress black plunger
completely to dispense the
sample.
If the same message
repeats, contact Technical
Support.
NO CLOT
DETECTED
The sample clotting time was
very long and out of testing
range.
There was insufficient sample
transferred to the test strip.
Possible causes include;
improper lancing (21g lancet
required), an air bubble in the
sample, not allowing sample
to completely fill transfer tube.
You should not use this
test if you are also taking
heparin or other
contraindicated drugs
listed on the test strip
package insert.
Visually confirm that no air
bubbles are in the sample
before applying to test
strip.
Depress black plunger
completely to dispense the
sample
Repeat the entire
procedure (including
fingerstick) with a new
strip. If the same message
displays, use an
alternative testing method