Product Manual

Page 51
Meter
Display
Possible Cause(s)
Solution
in the sample or not allowing
control activation solution to
completely fill transfer tube.
This may be due to a problem
with the shipment/storage of
the control strips or the control
activation solution. Plasma
on control strips is sensitive to
exposure to temperatures
outside the storage range.
If the error message
persists, contact your
service provider.
This does not indicate
meter malfunction.
CONTROL
FAIL-CLOT
TIME TOO
SHORT
The clotting time was very
short and out of testing range
(<8 seconds).
An air bubble was detected in
the control activation solution
sample.
The sample transfer tube was
not filled with the control
activation solution to the white
plug.
Applying the control activation
solution to the test strip before
¨Apply Control Solution¨
displayed on screen.
Repeat the entire
procedure (including
fingerstick on a different
finger) with a new strip.
Visually confirm that no air
bubbles are in the control
activation solution sample
before applying to test
strip.
Ensure that the tube is
filled to the white plug.
Depress black plunger
completely to dispense the
control activation solution
sample.
Repeat the entire
procedure with a new
control strip.
CONTROL
FAIL-OUT OF
RANGE
The control strip result is
outside of its acceptable
range (FAIL- out of range).
This may be due to a problem
with the shipment/storage of
the control strips or the control
activation solution. Plasma
on control strips has a limited
shelf life and the clotting time
will change when exposed to
Repeat test with another
control strip. If the second
test is out of range, contact
Technical Support.
Control strips should be
tested immediately upon
receipt of your shipment of
new test strips as they
have a limited shelf life.