User manual

A-2 User Manual
Both modems exchange carrier signals but fail to establish a
connection
•
Place the call again. The telephone company routes every call
differently each time you call.
•
Try calling a different modem to check if your modem is working.
The modem does not answer an incoming call
•
Auto-answer function is disabled. Enable the function through
software program or by sending the ATS0=1 command to your
modem in terminal mode.
The modem disconnects while online
•
This may be caused by line interference. Retry the connection by
dialing the numbers several times.
•
An incoming call may have broken the connection if the Call-
waiting feature is enabled. Disable Call-waiting and try again.
Garbage characters display on the monitor
•
Set your modem to the same word length, parity, and stop bits as
the remote modem.
•
Make sure that your software and modem are set to the same
flow control setting.
•
The software may not be set for correct terminal emulation.
Configure the software to correct type. ANSI terminal emulation
is the most commonly used.
•
Type the
AT&F1
command to load the template that enables
hardware flow control as other optimal settings.