. Installation Basics 2. Trunk and Extension Cabling • • • • To use the IntraMail enhancements provided by software versions 03.2*.** and higher, you must use the NEC IntraMail Utility version 1.2 to upgrade your IntraMail CompactFlash card. If you don’t upgrade your card, the new features will not be available. If upgrading from version 3 software prior to 03.10.
This manual has been developed by NEC Unified Solutions, Inc. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated. Forward your remarks to: NEC Unified Solutions, Inc. 4 Forest Parkway Shelton, CT 06484 www.necunifiedsolutions.
Table of Contents Table of Contents Section 1: Installation Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 System Preparation and Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Unpacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Before Installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents External Paging Relay Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Connecting the Relays for External Paging Control . . . . . . . . . . . . . . . . 4-2 Programming the Relays for External Paging Control . . . . . . . . . . . . . . 4-2 Additional Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Analog Door Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Database Transfer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 About the Database Transfer Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 Connecting the Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 Important Database Transfer Utility Notes . . . . . . . . . . . . . . . . . . . . . . . 5-7 Using the Database Transfer Utility . . . . . . . . . . . . . . . .
Table of Contents iv ◆ Table of Contents DS1000 Hardware Manual
System Preparation and Configuration Section 1: Installation Basics System Preparation and Configuration System Preparation and Configuration Unpacking Unpack the equipment and check it against your equipment lists. Inspect for physical damage. If you are not sure about a component’s function, review the Product Description Manual. Contact your Sales Representative if you have additional questions.
System Preparation and Configuration Expanded Database When setting up your system, do not exceed the system’s Load Factor capacity. See System Load Factor Calculations on page 1-3 for more. The Expanded Database is a new database method that provides database records (memory) for all possible extensions, trunks, Hunt Groups, Ring Groups, and Voice Mail ports. This new capability allows for: ● Simplified installation of Voice Mail, Hunt Groups, and Ring Groups.
System Preparation and Configuration Default Numbering Voice Mail Ports Ports Station Numbers Extension Numbers 201-208 500-507 UCD Groups Ring Groups Total Groups UCD Group Master Extension Numbers 8 700-707 Total Groups Ring Group Master Extension Numbers 8 600-607 1 Available for digital station port secondary station numbers. These are used for the second channels on 2-OPX Modules and Digital VANGARD Voice Mail.
System Preparation and Configuration Single Line Telephone REN Limitations Please note the following when installing single line telephones: ● The total Ringer Equivalence Number (REN) per system cannot exceed 4. ● The total REN per analog port cannot exceed 4. ● Ringer Equivalence is cumulative. By default, all analog telephones ring simultaneously for outside calls (as do all analog telephones connected to the same port).
Installing the Cabinet Installing the Cabinet Planning the Installation Before installing the common equipment, you should mount a Main Distribution Frame (MDF) plywood backboard in a centrally located spot. A 1/2 sheet of plywood (4’ x 4’) should be more than adequate (see Figure 1-1 Installation Layout below). Mount this backboard using suitable fasteners, taking care to adhere to standard installation practices and local codes.
Installing the Cabinet Removing the Cover You must remove the Main Equipment Cabinet cover to access the extension, trunk and auxiliary connections. To remove the cover (Figure 1-2): 1. Slide the cover button to OPEN. 2. Slide the cover away from the Main Equipment Cabinet. 80200 - 2-01 Push button to "OPEN" position Figure 1-2: Removing the Cover Hanging the Cabinet To hang the cabinet (Figure 1-3): 1. Screw suitable fasteners 11 3/16” apart in a convenient location on the MDF.
Installing the Cabinet Grounding the Cabinet Attaching the Ground Wire !! Important !! You must connect your system to a known earth ground according to the following instructions. To attach the ground wire (Figure 1-4): 1. Loosen the lug on the cabinet’s ground connection. 2. Run a 12 AWG stranded copper wire from the ground lug to a known earth ground. 3. Firmly retighten the lug loosened in step 1 above.
Installing the Cabinet 80 20 0- 4-0 2 To remove the top panel (Figure 1-5): 1. Be sure your system’s power cord is unplugged, then unscrew the 2 captive screws that secure the cabinet top panel to the base. 2. Lift up the top panel as shown below. 3. Remove the top panel. 2 3 1 Figure 1-5: Removing the Top Panel Power Supply AC Input Fuses The power supply AC input fuses (see the detail in the illustration above) protect the system power supply from problems with the site’s AC line.
Installing the Cabinet Installing and Replacing the Battery To install the battery (Figure 1-6): 1. Insert the battery into the battery clips as shown below. 2. Replace and resecure the top panel. OR Go to Installing the Expansion Board on page 1-10 and install the Expansion Board. Battery 80200 - 27 - 1 Figure 1-6: Installing the Battery Replacing the Battery To replace an existing battery: You should only need to replace your battery if it fails to hold a charge (i.e.
Installing the Cabinet Installing the Expansion Board To install the Expansion Board (Figure 1-7): 1. Be sure your system’s power cord is unplugged. The Expansion Board is not hot-swappable. 2. Plug in the Expansion Board as shown below. Be sure to snap the Expansion Board into the plastic standoffs that are supplied with the Expansion Board. 3. Replace and resecure the top panel.
Before Your Start Cabling Section 2: Trunk and Extension Cabling 2 Before Your Start Cabling Before You Start Cabling !! Important !! • • Install telephones connected to the Main Equipment Cabinet as on-premise extensions only. Do not plug in the 25-pair extension cable with power applied.
Trunk and AUX Mod Jacks Trunk and AUX Mod Jacks Installing Trunk and AUX Mod Jacks To connect to mod jacks: 1. Arrange your mod jacks trunk according to Figure 2-1 Installation Layout on page 2-1. 2. Using standard 6-conductor line cords, connect each mod jack to the appropriate plug in the Main Equipment Cabinet. See Figure 2-2 Mod Jack Assignments below. 3. Figure 2-3 Mod Plug Pinouts below shows the pinouts for each mod jack.
The Extension Block The Extension Block Installing the Extension Block To connect the extension block (Figure 2-4): 1. Arrange your extension and cross-connect blocks according to the Installation Layout (Figure 2-1). 2. Following the illustration below, punch down a standard 25-pair cable on the extension block. This cable should have a female amphenol 50-pin connector on one end and be unterminated on the other.
The Extension Block 2-4 ◆ Section 2: Trunk and Extension Cabling DS1000 Hardware Manual
Connecting Trunks Section 3: Connecting Trunks and Extensions Connecting Trunks Connecting Trunks 3 Connecting Analog Trunks The base system connects 3 loop start CO trunks. With the Expansion Board installed, the system provides a total of 6 loop start CO trunks. To connect analog trunks (Figure 3-1): 1. Install additional modular jacks as required. The telco may provide your trunks in a single RJ-25C jack or in multiple RJ-11C jacks. Review the illustration below. 2.
Connecting Extensions Connecting Extensions Connecting Analog and Digital Extensions The base system connects 8 digital extensions and 4 analog extensions. With the Expansion Board installed, the system provides a total of 16 digital extensions and 8 analog extensions. To connect extensions (Figure 3-2): 1. Install a modular jack for each extension within 6 feet of the telephone’s location. 2. For each extension, run one-pair 24 AWG station cable from the cross-connect block to the modular jack. 3.
Power Up the System Power Up the System Power Up Now that you have cabled the system, it is time to power-up. To power up the system (Figure 3-3) and (Figure 3-4): 1. Make sure the system is properly grounded. 2. Install a surge protector in the AC outlet. 3. Plug the main cabinet’s AC power cord into its surge protector. 4. Be sure the Mode Switch is set to RUN, then turn on the cabinet’s power switch. After a brief interval, the system will start and the power LED will flash slowly (green).
Finishing the Installation Finishing the Installation Reinstalling the Cover Now that your cabling is complete and the system is up and running, you should reinstall the cover. To reinstall the cover (Figure 3-5): 1. Slide the cover onto the Main Equipment Cabinet as shown. 2. Slide the cover button to LOCK.
External Paging Section 4: Optional Equipment External Paging External Paging Installing External Paging Your system provides an External Paging output. You connect the Paging output to audio inputs on customer provided Paging systems. Zone 1 and All Call Paging announcements broadcast from the External Paging output.
External Paging External Paging Relay Control You can alternately use the 2 Door Box relays to control an External Paging amplifier. Figure 4-2 Connecting an Analog Door Box on page 4-4 shows you the location of the Door Box relays. Note that if you use a relay for External Paging Control, you cannot also use it for Door Box strike control. !! Important !! Be sure the devices connected to the system’s relay contacts are compatible with the following specifications.
Analog Door Box Analog Door Box Installing the Analog Door Box Do not connect an Analog Door Box to a digital station port. The Analog Door Box (P/N 92245) is a self-contained Intercom unit typically used to monitor an entrance door. A visitor at the door can press the Analog Door Box call button (like a door bell). The Door Box then sends chime tones to all extensions programmed to receive chimes. To answer the chime, the called extension user just lifts the handset.
Analog Door Box Door Box 1 BLUE 80200 - 30 BLK GRN NC NC YEL To DOOR1 in DS1000 cabinet WHT Door Box 1T Door Box 1R Relay 1T Door Box 1 Relay 1R Relay RED Figure 4-2: Connecting an Analog Door Box Programming the Door Box Door Box Setup You must assign the chime pattern to each installed Door Box. ● In 1801 - Door Chime, enter the Door Chime type. 0 = Normal Ring Group ringing. 1 = Low pitch chime pattern. 2 = Mid range pitch chime pattern. 3 = High pitch chime pattern.
Analog Door Box Operating the Door Box To place a call from the Door Box: 1. Press the Door Box call button. 2. When someone inside the building answers your call, speak toward the Door Box. To place a call to the Door Box: 1. Lift handset and press ICM. 2. Dial the Door Box extension number. To answer the Door Box chimes from a keyset: 1. Lift handset or press SPK.
Music Source Music Source Installing a Music Source Your system provides connection for a customer provided music source. Use this music source for Background Music and Music on Hold. Be sure the connected music source is compatible with the following music input specifications: Music Input Specifications Input Impedance: 10K Ohms Output Level: +18 dBr @ 1.0 KHz To connect a music source (Figure 4-3): 1. Connect the music source to the BLK and YEL lugs on the Audio modular jack. 2.
Power Failure Telephone Power Failure Telephone Power Failure Cut-Through When AC power fails, the system can automatically cut through to a Power Failure Telephone connection. To install Power Failure Cut-Through (Figure 4-4): ● Connect the GRN and RED lugs on the PFT/MDM modular jack to the GRN and RED lugs on the Power Failure Telephone’s mod jack. To test the Power Failure Telephone: 1. Connect the power failure telephone. See the illustration below. 2. Power down the system. 3.
DSS Console DSS Console Installing a DSS Console The DSS Console gives a keyset user a Busy Lamp Field (BLF) and one-button access to extensions, trunks and system features. Keep the following in mind when installing DSS Consoles: ● You can only connect 4 DSS Consoles. ● You can only connect DSS Consoles to Super Display or 34-Button Display telephones. ● A DSS Console does not require a separate station port – it connects directly to the keyset. To install a DSS Console (Figure 4-5) (Figure 4-6): 1.
DSS Console To 625 Modular Jack 80000 - 44A DSS Console Keyset Figure 4-6: Installing a 110-Button DSS Console DS1000 Hardware Manual Section 4: Optional Equipment ◆ 4-9 4
2-OPX Module 2-OPX Module Installing the 2-OPX Module The 2-OPX Module (P/N 92177A) provides two 2500 type analog circuits for connection to on-premise 2500 type single line devices (i.e., telephones, fax machines, modems, etc.) and to telco OL13B/C OPX circuits. It uses a single digital extension circuit for the power and signaling for both analog ports. Note: The 2-OPX Module is a discontinued item, but you may find it at some installation sites. To install a 2-OPX Module (Figure 4-7): 1.
2-OPX Module Programming 2-OPX Modules The 2-OPX Module is a two-channel device that represents two station ports. The first channel is called the primary station; the second channel is called the secondary station. The primary station auto-IDs when you plug in the 2-OPX Module. It has the same station and extension number as a keyset would plugged into the same port. You must set up the secondary station in programming.
Wall-Mount Kit Wall-Mount Kit Installing the Wall-Mount Kit You can use a wall-mount kit to attach any key telephone to a wall. The wall-mount kit includes a mounting bracket, wall-mount screws and a handset hanger. To Install the wall-mount handset hanger (Figure 4-9) 1. Remove the rubber plug that covers the slots for the handset hanger. Store the plug in a safe place. 2. Insert the handset hanger in the slot provided beneath the telephone’s hookswitch.
Wall-Mount Kit To mount the telephone on a wall plate (Figure 4-11): 1. Snap the wall-mount bracket onto the wall plate. 2. Plug the telephone’s line cord into the jack in the wall plate and into the telephone. 3. Place the telephone on top of the wall-mount bracket and snap into place. 80000 - 43A 4 Tab on phone must snap into cutout on wall mount bracket Figure 4-11: Mounting on a Wall Plate To remove the telephone from the wall mount bracket (Figure 4-12): 1.
Desk Stand Desk Stand Using the Desk Stand Each telephone has an integrated desk stand. You can extend the desk stand in one of two positions: low and high. To use the desk stand low position (Figure 4-13): ● Flip up each telephone leg until it snaps into place. To use the desk stand high position (Figure 4-13): 1. Flip up each telephone leg into the low position. 2. Push out the leg extender. 3. Slide the extender up, then down until it locks in place as shown at right.
REJ Recording Jack REJ Recording Jack Installing the REJ Recording Jack Use the REJ Recording Jack (P/N 80175) to connect a Super Display or 34-Button Display Telephone to an external tape recorder or amplifier. The REJ output is a mono sub-miniature jack which can connect directly to an AUX level input. The REJ broadcasts both sides of your conversation (i.e., your voice and your caller’s voice) whenever you lift your handset.
REJ Recording Jack Red wire 80 00 0- 48 To mono AUX input on amplifier Figure 4-14: Installing the REJ 4-16 ◆ Section 4: Optional Equipment DS1000 Hardware Manual
Keyset Self Test Keyset Self Test Testing the Keyset Use the following procedure to perform a quick operational test of a keyset. To test a keyset: 1. Unplug the telephone line cord. 2. While pressing HOLD, plug the telephone back in. All the LED elements in the display will fill. 3. Release HOLD. 4. Dial 1 to test the green LEDs in the keys. 5. Dial 2 to test the red LEDs in the keys. 6. Dial 4 to turn the test tone on and off. This test also shows the telephone’s firmware. 7.
Keyset Self Test 4-18 ◆ Section 4: Optional Equipment DS1000 Hardware Manual
The Update Utility and SMDR Section 5: Maintenance Options and SMDR The Update Utility and SMDR The Update Utility and SMDR Connecting a PC or Laptop You’ll need to connect a PC or laptop (running Windows 95 or higher) if you want to use the DS-Series Update Utility, Station Message Detail Recording (SMDR), or record Call History. ● The Update Utility allows you to upgrade your system software. ● SMDR provides a record of the system’s outside calls.
The Update Utility and SMDR Testing the Connection To test the connection: 1. Open HyperTerminal on your Windows PC or laptop: - Click Start + Programs + Accessories + Communications + Hyperterminal. - Double-click Hyperterm.exe. - Name your connection, pick an icon, and click OK. 2. When you see the Connect To screen, open the Connect using drop down and select Direct to Com n (where n is the number of the PC COM port connected to the system). 3. Click OK after making your selection above. 4.
Modem Installation Modem Installation Installing a Modem You can connect a modem (P/N 85862D/CNET CN5614XR) to the system’s serial port to do remote maintenance using the System Administrator. Refer to the PC Program User Guide (P/N 80053INS**) for more. To connect a modem (Figure 5-2): 1. Plug one end of a mod-8 (standard 8 conductor) patch cord into the system’s RS-232 port. 2. Plug the other end of the mod-8 patch cord into the DB25 to Mod-8 Adaptor (P/N 85981). 3.
Making Your Own Data Cables Making Your Own Data Cables 80200 - 25 1 8 Latch faces down 8 1 1 9 6 8 Mod-8 1 2 3 4 5 6 7 8 Mod-8 DSR DCD DTR SG RD TD CTS RTS 1 2 3 4 5 1 DSR DCD DTR SG RD TD CTS RTS Mod-8 DB-9 1 2 3 4 5 6 7 8 4 1 6 5 3 2 7 8 9 6 7 8 8 1 13 14 25 80200-36 80200 - 35 5 DTR DCD DSR SG TD RD RTS CTS R1 Mod-8 to 9-Pin Connector for PC/Laptop Connection 1 DSR DCD DTR SG RD TD CTS RTS Mod-8 DB-25 1 2 3 4 5 6 7 8 6 8 20 7 3 2 5 4 DSR DCD DTR SG RD TD CTS RTS
System Reset System Reset Resetting Your System You may need to reset your system for troubleshooting purposes. To reset your system (Figure 5-4): 1. Make sure the RUN/LOAD switch is set to RUN. 2. Following the illustration below, press the red reset switch. Your system will automatically restart.
Database Transfer Utility Database Transfer Utility About the Database Transfer Utility The Database Transfer Utility allows you to transfer the contents of one DS1000 system (called the source) to another DS1000 system (called the destination). All programming is transferred, including user-set options such as Personal Speed Dial, Distinctive Ringing and custom Volume/Contrast Control settings. Software version 03.**.** databases are not compatible with any prior 02.**.** versions.
Database Transfer Utility Important Database Transfer Utility Notes ● ● ● ● ● ● If making your own Database Transfer Cable: - Use standard RJ45 (8-conductor mod jack) connectors on both ends. - Connect the wires to the mod jack pins as follows.
Database Transfer Utility If the destination system does not recover from the reset, the transfer was incomplete and the database has become corrupted. You’ll need to shut the system down, pull the battery from the CPU (for about 5 minutes) and then restart the system. The default database will automatically be reinstalled. 9. When the Database Transfer completes, set the MODE switch on the source system back to RUN and press the red reset button. 10.
Specifications Section 6: Specifications and Parts Specifications Specifications System Capacities Cabinets: 1 Talk Timeslots (Intercom/line): Non-blocking Analog Trunks (CO/PBX lines): Base: 3 Expansion: 3 Total: 6 Digital Telephones: Base: 8 Expansion: 8 Total: 16 Analog Telephones: Base: 4 Expansion: 4 Total: 8 Door Boxes (analog): Base: 1 Expansion: 1 Total: 2 Power Failure Telephones: 1 DSS Consoles: 1 max. per keyset, 4 max.
Specifications Environmental Requirements Meeting established environmental standards maximizes the life of the system. Refer to the Standard Practices Manual for further information. Be sure that the site is not: 1. In direct sunlight or in hot, cold or humid places. 2. In dusty areas or in areas where sulfuric gases are produced. 3. In places where shocks or vibrations are frequent or strong. 4. In places where water or other fluids come in contact with the main equipment. 5.
Specifications Telephone Voltages Keyset Voltages DC voltage measured at the MDF (between tip and ring) Minimum: 36 VDC Maximum: 44 VDC Minimum operating DC voltage measured at station jack (between tip and ring) 24 VDC Single Line Telephone Voltages DC voltage measured at the MDF (between tip and ring) Minimum: 36 VDC Maximum: 44 VDC Off-hook voltage 6.
Specifications Relay Contacts Contact Configuration: Normally open Maximum Load: 0.5A @ 120 VAC 1A @ 24 VDC Maximum Carry Current: 2A Maximum Switched Voltage: 120 VAC or 60 VDC Maximum Switched Power: 60 VA or 24 W Minimum Switched Current: 1 mA Minimum Switched Voltage: 1 VDC Minimum Switched Power: 0.05 mW Maximum Initial Contact Resistance: 100 mOhms BGM/MOH Music Source Input Input Impedance: 10K Ohms Input Level: +18 dBr (+ 2 dBr) @ 1.
Specifications Cabling Requirements 1. 2. 3. Do not run station cable parallel with the AC source, telex or computer, etc. If the cables are near cable runs to those devices, use shielded cable with grounded shields or install the cable in conduit. When cables must be run on the floor, use cable protectors. Cable runs for key telephones, single line telephones, Door Boxes and 2-OPX Modules must be a dedicated, isolated cable pair.
Parts List Parts List Station Equipment Part Number Description 34-Button Super Display Telephone 80673 34-Button Display Telephone 80663 22-Button Telephone 80570 22-Button Display Telephone 80573 24-Button DSS Console 80556 110-Button DSS Console 80555 Wall Mount Kit 80579 Analog Telephones (customer provided) Peripheral Station Equipment Part Number Description Analog Door Box 92245 2-OPX Module (Discontinued) 92177A Common Equipment Description DS1000 3 x 8 x 4 Cabinet Part Numbe
Parts List Replacement Parts Description Handset and Cord Assembly Part Number 80150 Noise Cancelling Handset 80150NC 22-Button Clear Plastic Cover 80600-22 34-Button Clear Plastic Cover 80600-34 34-Button Super Display Clear Plastic Cover 80600-S34 110-Button DSS Clear Plastic Cover 80600-DSS 24-Button DSS Clear Plastic Cover 80600-24DSS Directory Tray 92602 9’ Handset Coil Cord 92297-9 13’ Handset Coil Cord 92297A-13 25’ Handset Coil Cord 92297-25 7’ Telephone Line Cord 82476-7 14
Parts List 6-8 ◆ Section 6: Specifications and Parts DS1000 Hardware Manual
Index Expanded Database . . . 1-2 Extension Block . . . 2-3 Extension Cabling . . . 2-1 External Paging . . . 4-1, 6-3 External Paging Relay Control . Index Index Numerics 110-Button DSS Console . . . 4-8 24-Button DSS Console . . . 4-8 2-OPX Module Installation . . . 4-10 2-OPX Module Programming . . . 4-11 2-OPX Module Wall Mounting . . . 4-11 . . 4-2 F FCC Registration Information . . . 6-4 Finishing the Installation . . . 3-4 Fuses Replacement . . . 1-8 A Analog and Digital Extensions . . .
Index Power Failure Cut-Through . . . 4-7 Power Requirements . . . 6-2 Power Up . . . 3-3 Programming 2-OPX Modules . . . 4-11 Programming Background Music . . . 4-6 Programming DSS Consoles . . . 4-8 Programming Music on Hold . . . 4-6 Programming SMDR . . . 5-2 Programming the Door Box . . . 4-4 Wall-Mounting a Key Telephone . . . 4-12 R REJ Recording Jack . . . 4-15 Relay Contacts . . . 6-4 Removing the Cover . . . 1-6 Removing the Top Panel . . . 1-7 REN Limitations in DS1000 . . .
NEC Unified Solutions, Inc. 4 Forest Parkway, Shelton, CT 06484 Tel: 800-365-1928 Fax: 203-926-5458 www.necunifiedsolutions.com Other Important Telephone Numbers Sales: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203-926-5450 Customer Service: . . . . . . . . . . . . . . . . . . . . . . . . . . .203-926-5444 Customer Service FAX: . . . . . . . . . . . . . . . . . . . . . . .203-926-5454 Technical Service: . . . . . . . . . . . . . . . . . . . . . . . . . . .
*80200INS05* 80200INS05 NEC Unified Solutions, Inc. 4 Forest Parkway, Shelton, CT 06484 TEL: 203-926-5400 FAX: 203-929-0535 www.necunifiedsolutions.com February 5, 2005 Printed in U.S.A.
