Centralized Management Tool (CMT) User Guide
CMT User Guide Contents Introduction........................................................3 Installation..........................................................6 Options Tab........................................................6 Tab Display........................................................8 Groups Tab.........................................................19 Users Tab...........................................................24 Firmware Tab.....................................................
Dedicated Micros’ Centralized Management Tool (CMT) is designed to reduce the burden of management and maintenance for administrators of large video surveillance systems. The CMT automates many tasks which are otherwise very repetitive and time consuming. Features and Functions 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Control multiple DVRs from a single management tool. Grant and revoke individual viewing permissions across many DVRs. Upgrade firmware on multiple DVRs simultaneously. Configure DVRs.
CMT User Guide CMT Architecture CMT is a “3-tier” application: 1. 2. 3. CMT Server, which runs 24x7 as a server and actually communicates with the DVRs in response to administrator commands. CMT Client, the CMT GUI which runs on administrator’s PCs and is used to log into the CMT Server and execute changes SQL Server Database, which is used by the CMT Server to store all DVR configurations CMT has three types of Users: 1. 2. 3. CMT System Administrator – Access to all Users and DVRs in CMT.
• • • • • NetVu DVRs provide reliable storage NetVu ObserVer provides a full-featured viewer with centralized alarm monitoring The CMT provides efficient management and maintenance of large DVR systems The Health Monitor provides continuous monitoring and reporting of DVRs’ health Integrations with leading access control, loss prevention and other security partners contribute towards a complete, integrated security solution. System Requirements The CMT Server minimum requirements are: Note: • 2.
CMT User Guide Installation Refer to the ‘Centralized Management Tool (CMT) Installation Guide’ for the complete install procedures. Options Tab This Tab provides three functions: 1. Define the CMT Server Machine Name to the CMT Client. The user must define the CMT Server Machine Name to the CMT Client before logging into the CMT Client. Navigate to the Options tab, enter in the CMT Server Machine Name in the New Server field, and press the Set CMT Server button.
After clicking on the Login Button, CMT will check for a license dongle. If the dongle is not found an Alert Message will be displayed: Figure 1 Login Tab with Alert Message CMT User Guide License Dongle Check / Alert Messages If a dongle is found, no alert message will be displayed. Note: For additional information about License Dongles, refer to the installation section of this guide or the ‘Centralized Management Tool (CMT) Installation Guide.
CMT User Guide Tab Display The Tabs displayed will be tied to the level of permissions that are assigned to this Administrator. In the case above, this CMT Administrator has all permissions and therefore has access to all available Tabs in CMT. DVRs Tab This Tab is only available to CMT Administrators. DVR Administrators cannot access the DVRs Tab. The DVRs Tab allows DVRs to be added, deleted, or edited in CMT.
A DVR can be identified by either the IP Address or the Fully Qualified Domain Name (FQDN) in CMT. Each DVR is independently defined consequently a DS2 for example could be identified by its IP and another DS2 could be identified by its FQDN. In order to ensure that CMT will recognize the DVR, it is always a good practice to attempt a ‘ping’ prior to defining the DVR. Using a DOS prompt, enter the ping command followed by either the IP or FQDN. If a reply is returned than the ping was successful.
CMT User Guide 2. Click on the New DVR Button 3. Enter the Name and IP Address Important: Do not use the Tab Key when entering the IP Address - instead use the full point key (.) to seperate segments. --OR-4. Enter the Name and Fully Qualified Domain Name of the DVR by clicking on the 5. FQDN Button Enter the System Login and Password information. The default values are listed below: 6. Press the Save DVR Button to save this DVR to the CMT database. 7.
. 12. 13. A transaction will be held at the Update DVR Tab. To complete the process click on the Update DVR Tab, press the Update DVR(s) Button to send all pending transactions to the actual DVRs. For more information on these transactions, refer to the Update DVR Tab Section. A Restore Point will automatically be created any time a DVR is added to CMT to capture the Configuration prior to adding it to CMT. For more information on Restore Points, refer to the Copy/Restore Tab Section.
CMT User Guide Figure 8 DVRs Tab – CSV Import 4. The display of the credentials and web port settings can be overridden in the Import Units window by entering in the credentials or web port number in the appropriate place and selecting the Override All button to add credentials simultaneously or clicking on the plus button beside each field to add each setting individually. However, this feature cannot be used to change the credentials or web port on the unit.
If the import is successful, the message “Imported!” will be displayed in the CSV Import window. CMT User Guide 7. Figure 10 CSV Import – Messages 8. 9. 10. 11. 12. Click the Done button when import process is complete A transaction will be held at the Update DVR Tab for each DVR added in the import process. To complete the process click on the Update DVR Tab, press the Update DVR(s) button to send all pending transactions to the actual DVRs.
CMT User Guide 5. Click OK to close the notification message. 6. Deleting a DVR removes the DVR from the CMT database but does not change anything on the unit itself consequently a transaction will not be queued in the Update DVR Tab. Batch Time Sync The DVRs in the CMT database can be time synced to a Network Time Protocol (NTP) Server’s clock. NTP is a protocol designed to synchronize the clocks of computers over a network.
A range of IP addresses can be scanned and imported to CMT using the web port and login credentials. This feature scans the range of IP Addresses defined by the user, and returns all web servers found within that range. CMT User Guide DVR Unit Scan Figure 12 VRs Tab - Unit Scan 1. 2. 3. 4. 5. 6. Click on the DVRs Tab. Enter in a range of IP Addresses to scan in the From: and To: fields. Enter the login credentials and web port number. The plus sign can be used to edit the Scan timeout.
CMT User Guide 16 7. 8. If there are any web servers found during the Scan and the user wishes to import them to CMT, press the Proceed to Import button; otherwise press the Cancel button. Pressing the Proceed to Import button brings up the Import Units dialog. This is the same dialog that pops up when the user selects the CSV Import button in the DVRs tab; therefore, the same steps can be followed for both processes. Refer to the Add a DVR – Batch Import section Modify DVR Names 1. 2.
Warning: Prior to changing credentials for a DVR, the process of adding the DVR to CMT must be complete. This includes sending the queued transaction to the DVR. Refer to the Add a DVR – Individually Section.
CMT User Guide Change Credentials 1. 2. Highlight an existing DVR. Type directly over the existing Login and/or Password. 3. 4. Click on the Save DVR button . The following message will be displayed, once the save to the CMT database is complete . . 5. In order to send the new System Login/Password to the DVR, route to the Update DVR Tab and click on the Update DVR(s) Tab. Important: The DVR is automatically reset by CMT during this change.
Poll DVR Button The purpose of the Poll DVR button is to poll the unit to ensure that it is online or to poll the unit to unlock it in CMT if the proceeding/pending process has been completed. To refresh the unit’s information to ensure that the most current information for this DVR is being displayed in CMT, rightclick on the unit in the DVR list and click the Refresh menu item. The Unit Information, Software Information, and System Logins/Passwords are all updated. 1. Highlight an existing DVR. 2.
CMT User Guide CMT Administrator’s View of the Groups Tab Below is a CMT Administrator’s vision of the Groups Tab. Consequently all the Groups (listed in alphabetical order) and all the DVRs are displayed. Figure 15 CMT Administrator’s View of Groups Tab DVR Administrator’s View of the Groups Tab (DVR Admin East) Below is the display of the Groups Tab for the DVR Administrator East. Consequently only their original Group and the Sub-Groups that this DVR Administrator created are displayed.
CMT User Guide Figure 16 DVR Administrator’s View of Groups Tab Create a Group 1. Click on the New Button 2. Type in a Group Name 3. Click on the Save Button 4. Move DVRs from the Available DVR(s) Box to the Assigned DVR(s) Box via one of the following methods: a. Highlight one or more DVR(s) in the Available DVR(s) Box and click on the Single Arrow Right to move all highlighted DVR(s) into the Group. b. 5.
CMT User Guide d. To turn ON or OFF a single Camera, simply click on the check box with the appropriate Camera Number. Note: The number of Camera Check Boxes that are available in CMT are dependent upon the number of cameras that the DVR can accommodate. e. f. g. Note: When all camera settings are complete, press the Save Settings Button to save the camera settings for this DVR. Repeat steps 5a through 5e for each DVR in this Group until all Camera Settings are complete.
3. d. e. Click on the Save Settings Button. A transaction will be queued to the Update DVRs Tab and therefore sending this transaction to the DVR to complete the process is required. Refer to the Update DVR Tab for additional information. CMT User Guide This type of change is automatically saved and does not require an actual save by the Administrator. d. A transaction will be queued to the Update DVRs Tab and therefore sending this transaction to the DVR to complete the process is required.
CMT User Guide Users Tab This Tab is available to all CMT Administrators and to any DVR Administrator that have been given this level of authority. The purpose of this Tab is to create, edit, or delete the three types of users (CMT Administrators, DVR Administrators, and Viewing Users). Users can be added to CMT two ways: 1. 2.
DVR Administrators have access to the Tabs, Users, DVRs, and Groups that are granted to them by the CMT Administrator. DVR Administrators cannot create an Administrator with a higher level of authority than their own. CMT User Guide Create a DVR Administrator Figure 18 Users Tab - Create CMT Administrator 1. 2. Note: Click on the New Button Complete all of the following information: a. First Name and Last Name (required fields) b. Phone and Extension (optional fields) c.
CMT User Guide 4. 5. The new DVR Administrator will be added to the list of users at the section towards the top of this screen. This display can be sorted by clicking on the following column headings: Last Name, First Name or Group Name. A transaction will be sent to the Update DVR queue for this action. Refer to the Update DVR Section for additional information. Create a Viewing User Viewing Users do not have access to CMT.
5. 6. The new Viewing User will be added to the list of users at the section towards the top of this screen. This display can be sorted by clicking on the following column headings: Last Name, First Name or Group Name. A transaction will be sent to the Update DVR queue for this action. Refer to the Update DVR Section for additional information. Viewing Users do not have access to CMT. Deleting Administrators or Users from CMT CMT User Guide 4. Figure 20 Users Tab - Create a Viewing User 1.
CMT User Guide Editing Records on the Users Tab 1. 2. 3. 4. Highlight the record at the top of the screen to be edited. All the information that pertains to this Administrator or Viewing User will be displayed. Type directly over the existing data to make a change to the Name, Phone, Login, Password, Email or Notes. Select a new Group in the drop down list to change Group Assignment.
CMT User Guide Figure 21 Users Tab – Import Users 3. Change user information by highlighting an existing user in the Import Users dialog and typing over the current information. Press the Save button save the changes. to . 4. Select users to import or press the Check All button 5. 6. . Click the Import Checked button If the import is successful, the “Imported!” is displayed.
CMT User Guide Figure 22 Users Tab – Import Users Messages 7. 8. 30 Click the Done button to exit the Import Users screen. Each User that was just imported will need to be associated with a Group. The importation process does not take care of group association.
This Tab is available to all CMT Administrators and to any DVR Administrator that has either the User or Groups CMT Permissions. CMT automatically allows access to the Update DVR Tab if either the Users or Groups authority is granted via the Users Tab. The purpose of this Tab is to house and transmit CMT transactions to the applicable DVRs. This allows the Administrator to determine when the transactions are actually sent to the DVR(s).
CMT User Guide User Tab Editing Records for Group Yes No Copy No Yes Restore No Yes All Events No Depends On Firmware Tab All Events No Yes Audit Tab All Events No No Options Tab Set CMT Server No No Options Tab Set NTP Server No No Association or Login Password Copy/Restore Tab Copy/Restore Tab Configuration Tab * Request The Unit Scan itself does not produce an Update transaction or a DVR Reset.
CMT User Guide Figure 23 Update DVRs Tab Important: DVR Administrators will only see transactions that pertain to their DVRs on this Tab while CMT Administrators will be able to view and update all transactions. Viewing Update Status and additional information DVRs that are pending, processing, or have already completed credential updates will remain in the status window until the CMT Administrator or DVR Administrator clears the list by selecting the Clear Completed Updates button.
CMT User Guide Cancelling a Scheduled Update To cancel any unprocessed updates (You might do this if you need to change the upgrade window): 1. 2. 3. 4. Right click on the DVR in the status window and chose ‘Update Details’. Press ‘Cancel Process’. Press ‘Yes’ to confirm cancelation. Press ‘Ok’ to acknowledge the credential update has been cancelled. Figure 23 Cancel Progress Important: If the update is already in progress then it cannot be cancelled.
This Tab is available to all CMT Administrators and to any DVR Administrator that has been given this level of authority, Refer to ‘Users Tab’ for more information on granting permissions. CMT User Guide Configure DVR Tab Figure 24 Configure DVR Tab Only the DVRs that are within a DVR Administrators original DVR Group will be displayed on this Tab. CMT Administrators will have access to all DVRs via the Configure DVR Tab.
CMT User Guide 4. When all Configure changes are complete, it is a good practice to route to the Copy/Restore Tab and create a Back-Up of the DVR’s Configuration in the CMT Database. Refer to the Copy/Restore Tab Section for more information. Important: If prompted for a login while in the Configure DVR Tab, the CMT Administrators will use the Web Login/Password that is located on the DVRs Tab. DVR Administrators will use the CMT Login/Password they use to access CMT.
This Tab is available to all CMT Administrators and to any DVR Administrator that has been given this level of authority. CMT Administrators are able to access all DVRs on this Tab and DVR Administrators are able to access the DVRs that are contained within their original group. The purpose of this Tab is to Back-up the Configuration of DVRs; to Restore the Configuration of a DVR, and to Copy the Configuration of a DVR to one or more DVRs.
CMT User Guide 2. 3. 4. 5. 6. Click on the Create Backup Point Button When the comment box opens towards the top of the screen, enter text to describe the purpose of this Backup. This is optional and can be ignored but is always a good practice as it will help to identify this particular record for future reference. Click on the Start Backup Button A Progress Bar will be displayed at the top of the screen while the Backup is underway.
The purpose of Restoring is to overlay the current Configuration of a DVR. The Configuration includes: Video Standard, Date Format, Browser Settings, Language, Time Zone, Camera Settings, Alarms/VMD, and System Settings. Important: The DVR is always automatically RESET during the Restore process consequently a Lock is placed on the DVR during the Restore process. The Lock will prevent any changes, on this unit, that might interfere with the Restore.
CMT User Guide 7. 8. The DVR will be locked (indicated by the red icon ) until this process is complete. The Lock icon will be visible on all Tabs where this DVR is displayed. When the Lock is lifted from the DVR, the Restore Process is complete and this DVR will have the new Configuration. Copy to Other DVR(s) This option allows a single Configuration to be propagated to one or many DVRs.
CMT User Guide 9. When the Lock is lifted from the DVR(s), the Copy Process is complete and the selected DVR(s) will have the new Configuration.
CMT User Guide Firmware Tab This Tab is available to all CMT Administrators and to any DVR Administrator that has been given this level of authority. CMT Administrators are able to access all DVRs on this Tab and DVR Administrators are able to access the DVRs that are contained within their original group. The purpose of this Tab is to upgrade or downgrade the embedded Firmware on one or many DVRs.
Once the download is complete, the new Firmware Package will be listed in the section in the middle of the screen. It may be necessary to use the vertical scroll bar in order to locate the new package at the bottom of the list. 5. This package is now available to be down/up loaded to DVRs and will remain in the CMT Database.
CMT User Guide Upgrade/Downgrade Firmware CMT offers the ability to change the embedded firmware version on one or more DVRs via the Firmware Tab. Only the DVRs that are accessible to this DVR Administrator (i.e., the DVRs in the original group assigned to this Administrator) will be displayed on this Tab. As always, CMT Administrators have access to all DVRs in CMT via the Firmware Tab. CMT has two options for upgrading the DVR firmware: 1. On demand (Upgrade Now) 2.
High DVR record rates may prolong the upgrade process. The firmware upgrades/ downgrades can be processed faster if the user sets the “USEBOOTLOADER” flag equal to “1” inside the C:\Program Files\Dedicated Micros\CMT\Server\serv.ini file on the CMT Server Machine before starting the CMT Server. Doing so will cause CMT to restart each DVR in engineering Bootloader mode after uploading the upgrade files to the unit.
CMT User Guide Scheduled Upgrades Similar to scheduling a credential update; DVR firmware upgrades can be scheduled to run during a specified timeframe by clicking on the Schedule Upgrade button. If the DVR is offline during the upgrade window opportunity it will remain in the upgrade queue until the unit is available again until the scheduled timeframe opens again.
DVRs that are pending, processing, or have already completed firmware upgrades will remain in the Unit Upgrading / Waiting to Upgrade window until the CMT Administrator or DVR Administrator select the Clear Completed button. Right clicking on the DVR in the list and selecting Upgrade Details will open the Firmware Upgrade window. This will display useful update information including the scheduled upgrade window, which user made the request, and additional information pertaining to the firmware upgrade.
CMT User Guide Audit Tab This Tab is only available to CMT Administrators. The purpose of this Tab is to allow CMT Administrators to review all CMT transactions including both successful and failed events. The Audit Log can be reviewed on-line and exported to a comma separated file (CSV). The CSV file can be opened using Notepad and will display the date/time in a 12-hour clock format. Or the CSV file can be opened in Microsoft Excel and will display the date/time in a 24-hour clock format.
CMT User Guide Figure 31 Audit Tab - Custom Listing Search Custom Listing Search/Export This search will allow the CMT Administrator to narrow the search results in order to only access a specific grouping of events. The search fields available can be used in combination or individually as necessary. 1. 2. Click on the Custom Listing Button. Enter a Start Date by clicking on the down arrow to open the calendar and selecting a date. Type in the start time using the following format HH:MM:SS. 3.
CMT User Guide 5. Click on the Search Description Check Box to search on the Event Description. This type of search allows one of the following methods to be selected: a. b. Match Search Term Exactly – must be exact but is not case sensitive. Search Term Starts Description – must begin with these letter(s) or word(s) and is not case sensitive. Search Term Can Be Anywhere – letters or words can be in beginning, middle, or end and is not case sensitive. i.
Click the Yes Button to continue the save. 5. Route to the location of the saved file and open the search results. CMT User Guide 4.
CMT User Guide Help Tab The Help Tab provides an on-line tutorial of all CMT functions per Tab and is accessible to all Administrators. Use the vertical scroll bar to maneuver to the bottom of the text or click on a link in the Table of Contents to route directly to a particular topic. Note: The Serviced Components versions should be identical between the server and client to prevent application errors.
Remove Credentials Feature. The Remove Credentials button clears all permissions from a DVR. It can be used for two scenarios: 1. To clear all pre-existing permissions prior to actually adding a DVR to CMT. 2. To remove all CMT permissions from a DVR that already exists in CMT. Warning: After running the Remove Credentials feature, all permissions will be removed from the unit and therefore the unit is unprotected.
CMT User Guide 3. Once the Remove Credentials process is complete, the following message will be displayed: 4. Select ‘Yes’ to have CMT monitor the DVR to alert you when it has restarted. If you click ‘Yes’ you’ll see a window like this: Remove Credentials – Existing CMT DVR If at any time it is necessary to removed all permissions defined to a DVR that is currently in CMT, follow the procedures below: 1.
Once the Unit is back-on line, click on the Copy/Restore Tab. Highlight the Unit and the Restore Point that contains the correct Configuration and press the Restore to DVR button 4. At this point both the firmware and the configuration have been restored to this DVR. 5. To restore all permissions click on the DVRs Tab and make a change to any system id or password (i.e., Web, FTP, etc.) and click on the Save DVR button, reverse the change and once again press save.
CMT User Guide Trouble Shooting Table Issue Reason Solution CMT Client is locking up or freezing at times Microsoft .Net 1.1 Service Pack 1 may not have been installed. This Service Pack is included in both the Server Installation Packages as well as the Client Installation Packages. Be sure to install this Service Pack and try again. DVR Administrator logs into CMT and does not see any User IDs, Groups, or DVRs on ant tabs.
CMT Server is not up and running or the Server has not correctly been defined to the Client. Close the CMT Client, go to the Server Machine and ensure the CMT Server Service is running. or: Verify that the correct Server Name is displayed on the Options tab. Check that thisname can be pinged from the Client machine. DVR is locked A CMT process is underway that must complete prior to unlocking the unit. CMT User Guide “Server Denied Connection: The Server is not accepting connections.
CMT User Guide 58 Configure Tab - Viewing Video via: •Camera and Record Setup – Thumbnail Images •VMD – Walk Test Feature •Live Web Page •Demo Web Page Plugin/ActiveX is set as the Browser Settings in the Main Set-Up Web Page under the CMT Configure DVR table. Change the Browser settings to Java Applet and press the Save buton. Note: This is the default of CMT and CMT will reset this setting back to Plugin/ActiveX.
The software will only recognise certain characters for use in usernames and passwords.
CMT User Guide Appendix B – CMT CSV FILE CREATION Creating a Batch DVR Import CSV File Accepted CSV Column Headers: The following column headers are recognized by the CSV Import function on the DVRs tab. They must be named the following way to be correctly interpreted by the importer, but they are case insensitive and can be in any order: • • • • • • • • • • • “DVR NAME” – The name by which the DVR will be called inside CMT. “DVR ADDRESS” – The IP Address or Fully Qualified Domain Name of the DVR.
• • • • • • • • • • • • • • • • “USERNAME” – The login that the user will use to log into CMT. “PASSWORD” – The password that the user will use to log into CMT. “LAST NAME” – The user’s last name that will be used in CMT. “FIRST NAME” – The user’s first name that will be used in CMT.
CMT User Guide 62 Index Appendix A LOGIN/PASSWORD CHARACTERS..............................................................................................58 Appendix B – CMT CSV FILE CREATION.........................................................................................................59 Change Web Ports..............................................................................................................................................18 CMT’s Place in a NetVu-Connected System............
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