User`s manual

Troubleshooting and Technical Support
61
I have a DOS formatted backup drive
that I now want to use for my Mac.
What do I do?
You should not use a DOS formatted
drive for backup on a Mac, the file
system would eventually be corrupted.
To remedy this, you will need to put a
Mac format on the disk.
Format and partition disks using the
“Mac OS Extended” format by using
the Disk Utility application. The Disk
Utility application is located in the
Applications folder inside Utilities.
Additional Information:
Do not use PC formatted (DOS) drives
on a Mac unless you are only reading
the files. Writing to a DOS drive is not
reliable unless you are writing to a
blank drive. If you need to reliably
write to a DOS drive, always erase the
entire disk (not just the files) before
writing to the disk again. To avoid this
problem and see better performance,
drives that are used for backup should
be formatted with the Mac Extended
format.
My Backup drive works but the backup
is not bootable.
Did you use BounceBack Professional?
The back drive must be partitioned
and formatted for Mac OS X using
Apple’s Disk Utility. Select the hard
drive, not the backup volume when
performing an Erase.
Reformat the backup drive if an old
backup was on the drive when the
new BounceBack software was
installed. Then run the software and
select Disaster Recovery.
My backup is bootable, but some
things don’t work correctly.
Make sure you are using the most
current version of the BounceBack
software. Revisions can be
downloaded from
www.cmsproducts.com
.
Reformat the backup drive if an old
backup was on the drive when the
new BounceBack software was
installed and run a full backup.
How do I upgrade my Mac OS? You can update your Mac OS X system
software by using the Software Update
control panel/system preference panel
supplied by Apple.
For this to work, you will need an