User`s manual

Recovering Your Data

Recovering from a Disk Crash

Before you attempt the procedures in this section, make sure that you have ruled out

other causes for your computer’s problems. You may want to check the following first:

! Recently installed software (especially if the software added items into your

System Folder).

! Testing your hard disk with Apple’s Disk First Aid. Disk First Aid is integrated into

the Disk Utility application. The Disk Utility application is located in the

“Applications” folder inside “Utilities.”

Once you have ruled out the above issues, you can use one of the following procedures

to start your computer from your Mac OS CD-ROM and recover from a system failure.

Mac OS X Recovery Instructions (BounceBack Professional Only )

1. If you have a FireWire drive, it may be possible to select it as the startup drive while

starting up. To try that, restart the Mac while holding the option key down. You will be

presented with a list of drives that have systems. Scanning for drives may take a

while, be patient. Your FireWire drive will show up probably with a FireWire symbol

instead of a name. Click on this drive to select it for startup and then hit the arrow

key to continue. If you are able to do this you can use Apple’s Disk Utility program

to format and partition your internal disk, if necessary.

2. If you are not able to startup from the external FireWire drive and you have a desktop

Mac, disconnecting the internal hard drive and starting up your computer with the

External FireWire drive connected should force your Mac to use the FireWire

backup drive as the startup disk if you don't have another disk with a valid Mac OS.

Set the FireWire drive as the startup disk, shut down and reconnect your internal hard

drive, then restart. You can then partition and format your internal hard drive with

Apple’s Drive Setup program, if necessary.

3. Locate the already installed and configured BounceBack Restore program on the

backup drive and use BounceBack Restore to restore all the files you need to your

internal drive. (The drive you restore to should have the same name as the one you

originally backed up. BounceBack Restore can then restore back to the original

locations.) See “BounceBack Restore” and “Restoring Data” for details on the

BounceBack Restore application.