Terms and Conditions of Sale LIMITED WARRANTY: Subject to the limitation specified herein, all parts included on original equipment manufactured by CRANE MERCHANDISING SYSTEMS and sold to purchaser are warranted for one year from the date of shipment of the equipment in question. This warranty applies only to the original purchaser of the Merchandiser and is null and void if the Merchandiser is sold during the period of warranty.
HotCup Operators’ Guide Table of Contents Table of Contents Specifications...................................................................................................................... 1 Major Parts .......................................................................................................................... 3 Controls and Indicators...................................................................................................... 7 Initial Setup.....................................
Table of Contents HotCup Operators’ Guide Hot Drink Setup ................................................................................................................ 49 Set Up A Hot Drink...................................................................................................................... 49 Whipper Options ......................................................................................................................... 50 View or Set the Hot Water Tank Temperature.............
HotCup Operators’ Guide Table of Contents View Machine Info............................................................................................................. 82 View Discount Sales by Time Interval........................................................................................ View Free Vends........................................................................................................................ View Winners ................................................................
Table of Contents 6740001 HotCup Operators’ Guide iv November, 2007
HotCup Operators’ Guide Specifications Specifications SPECIFICATIONS COMMON TO ALL MACHINES DIMENSIONS 72" (183 cm) high 32" (81 cm) wide 28.5" (72 cm) deep WEIGHT 475 lbs (215.5 kg) WATER REQUIREMENTS Minimum: 20 psi (137.8 kPa) Maximum: 80 psi (551.2 kPa) AMBIENT TEMPERATURE Minimum: 41° F (5° C) Maximum: 90° F (32° C) OPERATING ENVIRONMENT For indoor use only CUP CAPACITIES (APPROXIMATE) 5 oz cups - 965 7 oz cups (squat) - 805 8.
Specifications HotCup Operators’ Guide SPECIFICATIONS COMMON TO ALL MACHINES (CONTINUED) OPTIONS Automatic delivery door Base grille kit (1 sided) Base grille kit (3 sided) Coin box lock Data printer kit Debit card reader Door striping kit Everpure water filter kit Cuno water filter kit Hydro-Life water filter kit Soup whipper kit Flex Ace door lock and key Van door lock and key Free vend keyswitch Snap-on ingredient canister extension sleeves (4" tall) Sugar substitute Ingredient rinse tray Cup/mug elec
HotCup Operators’ Guide Major Parts Major Parts The diagrams on the following pages will acquaint you with the major parts of the HotCup merchandiser. For more detailed information, please consult your PARTS MANUAL. If you do not have a PARTS MANUAL, contact National Vendors Parts Department.
Major Parts HotCup Operators’ Guide CUP MECHANISM TURRET ASSEMBLY AND MOTOR AND PCB ASSEMBLY DELIVERY DOOR LOCK BAR ASSEMBLY 636p0048 FRONT VIEW OF MERCHANDISER INTERIOR VIEW OF MERCHANDISER DOOR 6740001 4 November, 2007
HotCup Operators’ Guide Major Parts MERCHANDISER CABINET INTERIOR November, 2007 5 6740001
Major Parts HotCup Operators’ Guide ˜ MAIN CONTROLLER PCB ASSEMBLY INTERFACE BOARD ˜ EXHAUST FAN BRACKET ASSEMBLY I O OVERFLOW SWITCH ASSEMBLY POWER PANEL ASSEMBLY OPTIONAL INFRARED CUP/MUG SENSOR OR Posi-Vend 636P0047 MERCHANDISER CABINET INTERIOR 6740001 6 November, 2007
HotCup Operators’ Guide Controls and Indicators Controls and Indicators Power Panel. You may have one of three power panels, depending upon where you live. The controls are fundamentally the same, however. Circuit Breakers. Circuit breakers protect the merchandiser against failures in the power supply or any of the electrical components. If a circuit breaker trips and cannot be reset, consult your troubleshooting manual. Back Side of U.S./ Canada Power Control Panel.
Controls and Indicators HotCup Operators’ Guide MAIN POWER SWITCH ON LABEL OFF MAIN CIRCUIT BREAKER LOW VOLTAGE CIRCUIT BREAKER POWER CONTROL PANEL (U.S./CANADA) TOP AGC 1 FUSE 1 AMP ˜ DC POWER SUPPLY PCB FOR 110V COIN MECH BACK SIDE BACK SIDE OF U.S.
HotCup Operators’ Guide Controls and Indicators ON LABEL MAIN POWER SWITCH OFF ELECTRONICS CIRCUIT BREAKER MOUNTING STUDS FOR MEXICO ONLY POWER CONTROL PANEL (U.K.
Controls and Indicators HotCup Operators’ Guide MAIN CONTROLLER PCB ASSEMBLY LED1 LED2 POWER ON (LED 1) FLASHING HEARTBEAT (LED 2) MAIN CONTROLLER DISPLAY Main Controller PCB Display. This display consists of two light emitting diodes (LED) mounted on the controller PCB. POWER ON (LED 1) When lit, this red LED indicates electrical power is applied to the controller PCB. HEARTBEAT (LED 2) When flashing, this red LED indicates that the controller PCB is active, and the software is operating.
HotCup Operators’ Guide Controls and Indicators HIGH VOLTAGE INTERLOCK SWITCH LOW VOLTAGE DOOR SWITCH MESSAGE DISPLAY SERVICE KEYPAD FREE VEND KEYSWITCH (OPTIONAL) CABINET INSTRUCTION PLATE LETTERS A-H,J SELECTION SWITCH NUMERALS 1-9, *,0, # BILL ACCEPTOR (OPTIONAL) MONETARY PANEL COIN RETURN BUTTON COIN INSERT MONETARY PANEL November, 2007 11 6740001
Controls and Indicators HotCup Operators’ Guide High Voltage Interlock Switch (U.S./ Canada). When the cabinet door is open, this switch turns off the optional fan and bean light (if equipped), and turns on the service light. High Voltage Interlock Switch (International). When the cabinet door is open, this switch turns off all high voltage to the cabinet. Pulling the switch out restores high voltage for maintenance purposes. Low Voltage Door Switch.
HotCup Operators’ Guide Initial Setup I. Initial Setup LOCATION PREPARATION After your machine is unpacked and placed near its permanent location, you need to make sure you have the proper electrical and water service. ELECTRICAL POWER REQUIREMENTS This merchandiser needs electrical power as shown in the following table. NOTE: Each merchandiser should have its own electrical circuit.
Initial Setup HotCup Operators’ Guide WATER REQUIREMENTS The best type of water for coffee brewing is normal hard (tap) water. If your location has chemically softened water, you should do one of the following things: • • Have a non-softened supply line run to the merchandiser Contact your local water filter supplier for information and suggestions Well water can also be used in the HotCup Machine. However, you should have it checked for levels of carbonates and alkalies.
HotCup Operators’ Guide III. 1. Initial Setup CONNECTING EVERYTHING Connect the Merchandiser to the Water Supply: a. You will need the following: •A coil of copper tubing with outside diameter of 3/8 inch (9.5 mm) or greater. The appropriate plastic tubing may be substituted. The tubing must be long enough to reach from the water source to your machine with enough left over to form a loop about 2 feet (60 cm) in diameter. This will allow you to move the machine without straining the water line.
Initial Setup IV. 1. HotCup Operators’ Guide FINAL MECHANICAL PREPARATION Level the Merchandiser: a. Place a spirit level on the top front edge of the cabinet with the door fully closed. Adjust the front legs only until the cabinet is reasonably level. b. Hold the door open about 4 inches. WARNING: HAVE AN ASSISTANT HOLD THE MERCHANDISER WHILE YOU ADJUST THE LEG LEVELERS. c.
HotCup Operators’ Guide 2. Initial Setup Mount the Base Plate: WARNING DO NOT MOVE THE CABINET WHILE HEX HEAD SCREWS AND/ OR CARRIAGE BOLTS ARE LOOSENED. THE CABINET WOULD BECOME UNSTABLE AND LIKELY TO TIP AND CAUSE INJURY. a. Remove the pail(s) from the inside of the merchandiser. b. Remove the floor liner from the inside of the merchandiser. c. Remove the two caps as shown. d. Loosen the left leg assembly carriage bolts and nuts to allow mounting a base plate bracket. e.
Initial Setup 3. HotCup Operators’ Guide Install the Water Filter Cartridge: IF YOUR MERCHANDISER HAS THE WATER FILTER OPTION, IT CANNOT BE OPERATED WITHOUT A PROPERLY INSTALLED WATER FILTER CARTRIDGE. If you do not have the water filter option, continue with "Fill the Tank". CUNO BRAND ... CUNO FILTER HEAD ASSEMBLY FILTER LOCKING TAB GROOVE TO INSTALL THE FILTER: 1. INSERT NEW FILTER, ROTATE COUNTERCLOCKWISE UNTIL FILTER LOCKING TAB SNAPS INTO GROOVE AS SHOWN. TO REMOVE FILTER: 1.
HotCup Operators’ Guide Initial Setup EVERPURE BRAND... NOTE Check the water filter installation record. There is a place to write the vend number on the cartridge. The cartridge is effective for a maximum of 26,000 7 oz. vends, 22,000 8 oz. vends, 20,000 9 oz. vends, or 15,000 12 oz. vends. Local conditions may require more frequent replacement. a. GPL recommends that you do the following procedure the first time you fill the tank in your EuroDrink merchandiser: b.
Initial Setup HotCup Operators’ Guide HYDROLIFE BRAND INSTALLATION: a. Place the filter inside the canister. Be sure the o-ring is seated in the canister just below the threads. b. Screw the canister and filter assembly onto the filter head until it comes to a stop. c. Open the water valve on the inlet line by rotating the handle to the vertical position as shown. REMOVAL: a. Close the valve on the inlet line by rotating the handle into the horizontal position as shown. b.
HotCup Operators’ Guide 4. Initial Setup Load the Optional Filter Paper: a. Turn the fastener 1/4 turn counterclockwise and remove the filter paper cover. b. Insert filter paper in the filter paper housing as shown. c. Feed the paper out of the housing as shown by the arrows molded into the back wall of the filter paper housing d. Lift up the limit switch and feed the paper past it as shown. Release the limit switch. e. Replace the cover.. f. Refer to routing label on filter paper cover.
Initial Setup j. HotCup Operators’ Guide Route the paper into the grounds bucket k. Place the main power switch in the ON position.
HotCup Operators’ Guide l. Initial Setup Test the brewer to be sure the paper feeds properly: On the service keypad, press then press until the display shows BREW TEST. i. to test each brewer position: Press , WARNING Keep away from the brewer mechanism while it is operating. Coming into contact with moving parts could injure you. BREW 'R BREW The brewer is in the clamp position. BREW 'R HOMe The brewer is in the open position. ii. Make sure the filter paper feeds properly without jamming. iii.
Initial Setup HotCup Operators’ Guide MDB Coin Mechanism Install the coin mechanism as follows: WARNING Make sure the main power switch is turned OFF before you work on the merchandiser. Failure to do so could result in death or injury. a. Turn OFF the main power switch. Refer to the instructions provided with the coin mechanism and remove the coin validator assembly. b. Loosen the coin mechanism mounting screws on the merchandiser so they stand off about 1/ 8" (0.3 cm). c.
HotCup Operators’ Guide Initial Setup e. The following figure shows a coin mechanism, bill validator, and card reader connected to one another via an MDB. Some monetary configurations may not include all of these devices. Connect your coin mechanism as shown: f. Turn ON the main power switch. Select MDB mech in the SELECT COIN MECHANISM AND OPTIONS procedure on page 2-11. Press then press until the standby message is displayed, .
Initial Setup 7. HotCup Operators’ Guide Fill the Tank: a. Make sure the main power switch is ON. b. Turn on the water at its source. c. On the service keypad, press d. Press , then press until the display shows TANK.FILL. . You should hear water running into the tank, and the display will show FILLING. The water will run until either the tank is full or 12 minutes go by, whichever happens first. NOTE The inlet water valve only stays open for 12 minutes at a time.
HotCup Operators’ Guide 9. Initial Setup Load Cups: CAUTION Use only cups which have been designed for use in a hot beverage vending machine. a. Support the cup mechanism in the upright position. b. Push the latch forward to release the cup mechanism. Continue to support the cup mechanism while you lower it into the loading position. c. Remove the turret cover. OBSERVE PROPER HYGIENE - DO NOT TOUCH THE CUPS! d. Open the bottom of the wrapper on a stack of cups. e.
Initial Setup HotCup Operators’ Guide 11. Test the Machine: Your HotCup merchandiser is now ready to vend coffee, just as soon as the water in the tank reaches its operating temperature. Press , and a reading of the tank temperature is displayed. When the display shows 94° C (202° F), it is ready for vending. a. Close the door, make a selection, and enjoy your cup of coffee! b.
HotCup Operators’ Guide Initial Setup 12. PosiVend:™ PosiVend™ensures that a cup is always available in the cup station before any money is collected or product delivered. The sensing system is a beam of infra-red light across the cup station which is broken by the cup when it falls into position. The PosiVend™ software monitors the cup station sensor during the time the cup ring is cycled and for three seconds afterward.
Initial Setup V. HotCup Operators’ Guide ADJUSTMENTS AND MINOR MAINTENANCE 1. Empty the Bill Stacker 2. Adjust the Water Valves Water valves do not usually require adjustment, but in some cases adequate water volume cannot be achieved by the throw time setting alone (See “Programming The HotCup” on page 34). If absolutely necessary, adjust the valves in conjunction with setting the factory default timers during the Product Configuration programming mode. a.
HotCup Operators’ Guide 3. Initial Setup Install Canisters. a. Place the canister in position as shown. b. Engage the pins on the motor shaft with the slots in the canister coupler. c. Fit tabs on canister into the slots on the canister shelf. d. To ensure canister is correctly engaged with the rear mounting bracket, gently push down on the front edge of the canister lid.
Initial Setup 4. HotCup Operators’ Guide Adjust the Cup Mechanism. a. Place seven cups in the cup ring. b. Observe the clearance as shown in view B. c. If necessary adjust by first loosening the adjustment arm screw (view A). d. Move adjustment arm until correct clearance is achieved. e. Hold adjustment arm in place and tighten adjustment arm screw.
HotCup Operators’ Guide 5. Initial Setup Set Up the Menu Assembly. a. From the inside of the door, remove screws as indicated in the figure below. b. Remove the menu board. If it is still held too tightly, repeat step 2. c. Set up the menu board as desired and reinstall it in the reverse order of disassembly.
Programming The HotCup HotCup Operators’ Guide Programming The HotCup I. GETTING AROUND Getting around the HotCup software is pretty easy once you know the features that are available to you, and how to use them. The three main parts you will use are the SERVICE KEYPAD, the SELECTION SWITCH PANEL, and the DISPLAY. II. THE SERVICE KEYPAD For most of your programming jobs, you will be using the service keypad conveniently located on the monetary panel. The service keypad has 16 keys.
HotCup Operators’ Guide IV. Programming The HotCup THE DISPLAYS The 10-character display performs two functions, and is referred to in this book as "the display": 1. It shows the customer's selection and how much credit is in the machine, as well as the ready, service, and time of day messages. 2. It provides information and feedback to the service person during maintenance. DISPL V.
Programming The HotCup VI. HotCup Operators’ Guide OTHER KEYS The MOVEMENT keys on the control panel let you move inside a mode, and back and forth between modes. To see how these keys let you move around, study the flow diagram on the next page. The up and down arrow keys are your "legs", which let you move up and down the list of tasks. These keys are what let you continue from one step to the next in programming procedures. This is your "activate" or "choose" key.
HotCup Operators’ Guide Programming The HotCup Press this button to: • Download data into your portable data collection device (PDCD), OR • Set printer baud rate, depending upon which device you are using Press this button to: • Set machine type configuration • Set which selections are active Press this button to: • Set time of day • Set day, month, year • Select display messages • • Set up blended selections Set up cup sizes • Set up time of day intervals for inhibit, freevend, and discount vending
Programming Procedures HotCup Operators’ Guide Programming Procedures SOME CONVENTIONS The pages that follow contain all the programming procedures for the HotCup. If you need to do a specific task, you can find it immediately by using the Programming Index. Most of the procedures have things in common, and here is a short guide to help you through these conventional presentations: • All programming procedures assume that you are starting with the standby message showing in the display.
HotCup Operators’ Guide Programming Procedures ENTER A NEW SUPERVISOR CODE a. Follow the steps in (See “Gain Access to the Supervisor Mode” on page 38). b. Press , then until the display shows SUPER XXXX. The X's represent the current supervisor code. Use the number keys to enter a new code. IMPORTANT! If you enter a new code, be sure to keep a written record of it. There is no other way to access the SUPERVISOR mode. c. CONTINUE. ENTER A FREEVEND CODE a.
Programming Procedures HotCup Operators’ Guide SET PRINTER OR DEX OPTIONS a. Follow the steps in (See “Gain Access to the Supervisor Mode” on page 38). b. Press until the display shows: PRINTER means that data will be sent directly to a printer, OR DEX ONLY means that data remains in memory after it is downloaded into a portable data collection device (PDCD), OR DEX +CLR means that resettable data is cleared after it is downloaded into a PDCD. c. Press to change between the three choices. d. CONTINUE.
HotCup Operators’ Guide Monetary Setup Monetary Setup SELECT COIN MECHANISM AND OPTIONS a. Press b. Press , then press until the current COIN MECHANISM is shown in the display. to choose the desired coin mechanism. Your choices are: DUMB MECH, MDB MECH, EXEC MECH, or NO MECH NOTE If you selected EXEC MECH you can exit the function. c. Press until the display shows CHANGE X.XX. Coins and bills which are less than or equal to this value will be returned without a purchase being made.
Monetary Setup HotCup Operators’ Guide SELECT BILL VALIDATOR AND OPTIONS a. Press , then press until one of the following is displayed: NO DBV No bills will be accepted or there is no bill validator installed (you can exit the function). SER.1.2.5.10.20 The serial bill validator is selected and will accept $1, $2, $5, $10, and $20 bills. Use BILL SELECTION METHOD below to change the bills which will be accepted. MDB.1.2.5.10.20 A standard MDB bill validator is selected.
HotCup Operators’ Guide Monetary Setup INITIAL SETUP OF A NONSTANDARD BILL VALIDATOR a. Connect the bill validator, select MDB in the bill validator selection screens. The standard "MDB.1.2.5.10.20" screen will appear first. Exit the bill validator setup by pressing . Bill information is now collected from the validator. Re-enter the bill validator selection screen and the nonstandard screen "MDB. <*>" will appear. PULSE DBV The pulse bill validator will accept $1 bills.
Monetary Setup d. Press HotCup Operators’ Guide to display the desired choice. The value of "X.XX" has two purposes: i. First, "X.XX" tells the machine how big a bill or coin to accept even though there is not enough change in the coin mech to cover all possible paybacks. • For example, enter 1.00. The machine will take a dollar bill or coin even though there is less than $1.00's worth of change. Entering 5.00 tells the machine to take a five even though there is less than $5.
HotCup Operators’ Guide Monetary Setup PAYOUT COINS a. Press . If a dumb mech was selected, the display shows NDQ =123; if an MDB mech was selected the display shows PAY 123. b. Press . A dumb mech pays out one Nickel; an MDB mech pays a coin from tube 1. Press . A dumb mech pays out one Dime; an MDB mech pays a coin from tube 2. Press . A dumb mech pays out one Quarter; an MDB mech pays a coin from tube 3. c. To continuously pay out coins, hold down the appropriate key. d. CONTINUE.
Monetary Setup d. Press HotCup Operators’ Guide . The display shows * .---------. The dashes in the display represent which selections are allowed winners. Press the appropriate letter key to enable a selection; press the key again to disable it. For example, pressing A, C, and E will cause the display to look like this: * .A-C-E----, meaning that all A, C, and E selections can have a winner. ADVANCED OPTIONS: • Press to enable all selections; press • Press 0 or 1 to enable winners by cup size.
HotCup Operators’ Guide Monetary Setup LOCK OR UNLOCK SELECTIONS a. Press . The display shows LK. - - - - - - - . This shows a list of selections that are locked. Here, all selections are unlocked because they show up as dashes (-). Press the appropriate selection letter to switch from locked to unlocked and back again. For example, to lock out the "A" and "C" selections, press those letter keys on the selection switch panel. For this example, the display will show LK. A - C - - - - .
Monetary Setup HotCup Operators’ Guide ASSIGN CUP SIZES TO SELECTIONS (Supervisor Mode Only) You can load up to two different sizes of cups in your machine (See “Assign Cup Sizes to Selections” on page 48). You may not always want a certain selection to use all of the cup sizes in your machine. For example, espresso is normally served in regular cups, so you probably will not want it to be available in large or jumbo cups. a. Press , then press , until the display shows something like this: O.
HotCup Operators’ Guide Hot Drink Setup Hot Drink Setup SET UP A HOT DRINK Be sure that the cup sizes you set in (setup cup sizes page, ), agree with the cup sizes actually in your machine. All procedures for setting up the hot drinks are similar, so this example will demonstrate how to set up the A selection, regular size fresh brew coffee. a. Press , then press until the display shows SETUP -*. The star (*) represents the selection (A, B, etc.). The dash (-) represents the size of the selection. b.
Hot Drink Setup HotCup Operators’ Guide WHIPPER OPTIONS WHP.
HotCup Operators’ Guide Hot Drink Setup VIEW OR SET THE HOT WATER TANK TEMPERATURE a. Press then until the display shows SET 202 °F . In this example, 202° is the water tank temperature setpoint in degrees Fahrenheit. If a decimal point appears next to the “F”, the heater is on. b. If desired, enter a new setpoint in the accepted range of 149° - 205° F (65° - 96° C). NOTE The lower limit for vending is 20° below setpoint, up to a maximum of 180° F (82° C). c.
Hot Drink Setup HotCup Operators’ Guide SET UP LOW POWER SETTINGS Low power settings allow for the water tank to be set to a lower temperature at up to 4 different dates and times. For example, you want to lower the tank temperature to 160º F overnight on Mondays through Fridays. The machine tank temperature setpoint will be changed to 160º F at 6:00 pm and maintained at that temperature until 5:00 am on the following morning when the setpoint is returned to 202º F.
HotCup Operators’ Guide Hot Drink Setup SET THE RATIO OF CHOCOLATE IN CAPPUCCINO a. Press , then press until the display shows either: RATIO XX "XX" is the percentage of chocolate contained in a cappuccino drink or RATIO OFF No ratio is selected. b. Press to switch between these two displays. To change the value of RATIO XX, enter the numbers directly. This is a quick way to set up your cappuccino drinks. You can set a ratio close to your taste, turn ratio OFF, then alter the product throw.
Hot Drink Setup HotCup Operators’ Guide SET THE BOWL RINSE TIME Mixing bowl(s) can be automatically rinsed by one of two methods: You can specify a set time of day when the bowl is rinsed, or you can specify that rinsing takes place a set time after the last selection is vended.1. a. Press then until the display shows one of the following: RIN.HRS 2.5 - This is how soon the machine rinses the bowls after a vend. In this example, bowl rinse takes place 2.5 hours after the last vend. Range: 2.0 - 12.
HotCup Operators’ Guide Hot Drink Setup SET THE MACHINE TYPE CONFIGURATION CODE (Supervisor Mode Only) a. Press , then press until the display shows Mach.type (x). b. Press to enter MACH.TYPE (1). c. Press . The display shows CONF WXYZ "WXYZ" is the machine configuration code. c. Press until the display shows D+J+ WXYZ. “D” is the automatic delivery door status. A plus sign (+) means the door is on; a dash (-) means the door is off. Toggle this setting by pressing . “J” is the whipper setting.
Hot Drink Setup HotCup Operators’ Guide SINGLE BREW A machine with only one brewed selection (the second selection is freeze dried). Uses a single barrel brewer. DUAL BREW A Machine with two brewed selections. uses a single barrel brewer.
HotCup Operators’ Guide Product Configuration Product Configuration COLLECTING DRY PRODUCT GRAM THROWS Measuring the gram throw allows you to get the right amount of dry product or condiment into your hot drink. To do this, you need a container to catch the product throw and an accurate gram scale to measure its weight. a. Make a measuring container by cutting down a paper cup until it fits under the canister spout as shown. b. Weigh the measuring cup and zero the gram scale accordingly. c.
Product Configuration HotCup Operators’ Guide DRY PRODUCT WEIGHT AND THROW TIME FACTORY DEFAULT SETTINGS WEIGHT (IN GRAMS) PER SIZE CUP SELECTION THROW TIMES (IN SECONDS) PER SIZE CUP 5oz 7oz 8oz 9oz 10oz 12oz A Fresh Brew Coffee 5.70 1.60 8.00 2.20 9.00 2.50 10.00 2.80 11.00 3.10 13.00 3.65 A Freeze Dry Coffee 0.90 0.35 1.20 0.50 1.50 0.60 1.60 0.65 1.80 0.70 2.20 0.90 A Strong freeze dry coffee 1.10 0.65 1.50 0.90 1.80 1.10 2.00 1.20 2.20 1.35 2.60 1.
HotCup Operators’ Guide Product Configuration DRY PRODUCT WEIGHT AND THROW TIME FACTORY DEFAULT SETTINGS (CONTINUED) WEIGHT (IN GRAMS) PER SIZE CUP THROW TIMES (IN SECONDS) PER SIZE CUP SELECTION 5oz 7oz 8oz 9oz 10oz 12oz D Sugar used in espresso 2.10 0.35 3.00 0.45 3.50 0.55 4.00 0.60 4.50 0.65 5.50 0.80 D Extra sugar used in espresso 3.00 0.50 4.35 0.65 4.80 0.75 5.35 0.80 6.25 0.90 7.20 1.05 E Sugar used in cappuccino 3.50 0.45 5.10 0.65 6.00 0.75 6.80 0.85 7.70 0.95 9.
Product Configuration HotCup Operators’ Guide CAPPUCCINO Cappuccino is made with various ratios of chocolate to coffee, according to taste. Lightener (E timer) is also used for cappuccino. For an example, the default chocolate-to-coffee ratio of 15/85 in a 8.25 oz. cup consists of the following: • A chocolate throw (DR.2) lasting .65 seconds, providing 15% of the normal chocolate throw (approximately 5.4 grams*). • A water throw for the chocolate (WA.2) lasting 2.
HotCup Operators’ Guide Product Configuration CAFFE LATTE Caffe Latte has a rich, robust coffee flavor. It is a full-bodied hot beverage with extra creamer, whipped to frothy perfection, with sugar optional. Try this recipe to expand your gourmet product selections and increase premium pricing opportunities. ENTER THE SUPERVISOR CODE a. Press . The display shows: ENTER CODE. You must enter the four-digit supervisor code within 6 seconds to gain access.
Product Configuration HotCup Operators’ Guide COLLECTING WATER THROWS National Vendors recommends the factory default times be used for water throws to ensure proper mixing. Table W1 gives the factory default water throw times for the various size cups and product selections. WARNING Water is EXTREMELY HOT! Be careful. For a non-brewed selection, collect the water throws as follows: a. Place a cup in the cup delivery station. b.
HotCup Operators’ Guide Product Configuration k. Press . (Collect throw.) l. twice. Press m. Press . n. Press to brew. o. Press to home brewer. p. Press . WATER THROW DEFAULT TIMES AND VOLUMES Time (in seconds) per size cup Selection Volume (in mL) per size cup 5oz 7oz 8oz 9oz 10oz 12oz A Fresh brew coffee 4.50 130 6.40 190 7.50 220 8.20 240 9.00 265 11.00 315 B Fresh brew decaf 4.50 130 6.40 190 7.50 220 8.20 240 9.00 265 11.00 315 A Freeze dry coffee 4.95 120 7.
PosiVend HotCup Operators’ Guide RINSE THE BREWER WARNING Very hot water will be dispensed in this test. Coming into contact with hot water will HURT! a. Press , then press until the display shows BREW RINSE. b. Press to rinse the brewer. The brewer cycles, and RINSING is displayed. c. CONTINUE. FILL THE TANK a. Press , then press until the display shows TANK.FILL. b. Press . This clears any tank error and starts filling the tank, if necessary.
HotCup Operators’ Guide PosiVend OPTIONAL OR MANDATORY POSIVEND™ a. Press then until the display shows one of the following: opt’n sure.v: The machine reverts to home switch operation of the ring motors if the PosiVend™ system cannot operate normally because of an obstruction in the cup station or for any other reason. must sure.v: The vending machine is operational only if the PosiVend™ system is determined to be working.
PosiVend HotCup Operators’ Guide VIEW MACHINE ID NUMBER a. Press , then press or until the display shows I.D. XXXXXX . The X’s represent the 6-digit machine ID number. b. You can edit the machine ID number if the supervisor access code has been previously entered (See “Gain Access to the Supervisor Mode” on page 38). c. Continue. VIEW CUP RING CYCLES RELATED TO POSIVEND™ (Not shown if zero) a. Press , then press until the display shows PV.TOT xx.
HotCup Operators’ Guide PosiVend VIEW POSIVEND™ LAST RECORDED CALIBRATION VALUE a. Press PosiVend™ until the display shows cal.lst xxx. XXX can be any number from 0 to 255, and represents the most recent value read from the sensor. The lower the number the greater the sensor blockage. A number of 255 means that there is a fatal problem with the PosiVend™ interface board. Ensure the PosiVend™ interface PCB is properly connected to the main controller PCB. b. Continue.
Pricing HotCup Operators’ Guide Pricing SET PRICES FOR INDIVIDUAL SELECTIONS For this procedure, we will assume that the merchandiser is set up to vend two different sizes of cups. Also, the machine is configured to allow customers to vend a cup only (no drink).
HotCup Operators’ Guide Pricing SET ONE PRICE FOR THE ENTIRE MACHINE a. Press . The display shows ** .XX .YY. This is the maximum (XX) and minimum (YY) prices currently set in the machine. b. Press . The display shows **. CAUTION Setting all prices in the machine will currently set prices. If you are sure you want to do this, go to the next step. c. Enter a new price. d. CONTINUE. SET ONE PRICE FOR ALL REGULAR SIZE DRINKS a. Press . The display shows ** .XX .YY.
Time Setup HotCup Operators’ Guide Time Setup SET THE TIME a.Press . The display shows TIME H.MM. "H.MM" is the time of day currently set in the machine. b. To change the time, just enter the time with the number keys using a 24-hour format (1300 = 1:00 pm). NOTE The new time will be displayed, but not updated in the system until you press an arrow key or . c. CONTINUE. SET THE DAY OF THE WEEK a.Press , then press until the display shows @ SMTWTFS.
HotCup Operators’ Guide Time Setup SET TIME-OF-DAY INHIBITED VENDING Vending can be inhibited up to four times a day. This is useful when you don't want the machine used for any reason. d. Press , then press until the display shows INHIB - - - - . e. Go to the see TIME INTERVAL EDITING procedure for an example of how to set up time-ofday inhibited vending. SET TIME-OF-DAY DISCOUNT VENDING Vending can be discounted up to four times a day. For example, this can be used to favor earlyarriving employees.
Time Setup HotCup Operators’ Guide TIME INTERVAL EDITING You can select up to four times of day for each special vending period. NOTE If two or more of these time periods overlap, the interval with the highest priority will overrule the other(s). This order of precedence is: 1. INHIBIT 2. FREEVEND 3. DISCOUNT For example, if a DISCOUNT time period is scheduled before the end of an INHIBIT time period, DISCOUNT does not begin until the INHIBIT interval has ended.
HotCup Operators’ Guide Messages . The display shows 1. - - - - - - -. The dashes represent the selections affected g. Press by this time interval. Press the appropriate letter key to turn the selections on or off. NOTE Selections not vended by your machine will not be displayed. Press A, B, F, and H. The display shows 1. A B - - - F - H. h. Press . The display shows either: 1. MESG OFF There is no custom message selected. or 1. MESG X.
Messages HotCup Operators’ Guide SELECT AN OUT-OF-SERVICE MESSAGE a. Press , then press until the display shows SERVICE XX. "XX" represents the current message number selected to display when the machine is out-of-service. Two dashes mean that the factory-set message is selected. b. To select a message, just press the corresponding number (1 through 8). To display the factory-set message, press 0. OR Press to scroll through all eight messages and the factory-set message. c. CONTINUE.
HotCup Operators’ Guide Messages EDIT CUSTOM MESSAGES a. Press , and press until the display shows EDIT MSG'S. Press the number of the message you want to edit. MESSAGE X is displayed (X represents the message number you pressed). b. Press . The message text is displayed with the first character flashing. c. To view the message, press scrolling, press . The message scrolls across the display. To stop the . d.
Messages HotCup Operators’ Guide ENTERING YOUR MESSAGE You will be using a combination of special keys and the keys on the selection switch panel to enter your message. Pressing the keys on the selection switch panel will enter the character shown on that key. Most of the keys on the service keypad have a special purpose to help you create and edit your messages: Inserts an R at the flashing character. Inserts a space at the flashing character. Deletes the current character and closes up the space.
HotCup Operators’ Guide Testing TEST VEND SELECTIONS AND VERIFY CREDIT ADDED Testing . The display shows TEST .00. You may now test vend selections. a. Press b. To test vend selections without dropping a cup, press . The display shows TEST.NC .00. No cups will drop during the rest of your test vend session. If desired, you may place money in the machine. In either case, if you insert money into the machine, the zeros in the display will be replaced with the amount of the credit.
Testing HotCup Operators’ Guide TEST THE AUTOMATIC DOOR (OPTIONAL) until the display shows DOOR TEST. a. Press , then press b. Press to test the automatic delivery door. The door will open, then close after one second. c. CONTINUE. TEST THE WHIPPERS a. Press , then press until the display shows WHIP TEST. b. Press the whipper number (1=whipper below main condiment mixing bowl, 2=soup whipper, or 3=chocolate whipper) you want to test. OR Press the letter of a selection containing a whipper.
HotCup Operators’ Guide Testing TEST THE BREWER until the display shows BREW TEST. a. Press , then press b. Press to test each brewer position: WARNING Keep away from the brewer mechanism while it is operating. Coming into contact with moving parts could injure you. i. BREW CLMPD ii. BREW HOME The brewer is in the brew position. The brewer is in the HOME position. c. CONTINUE. TEST VARIOUS SENSORS AND SWITCHES a. Press , then press until the display shows IN.XXXXXX.
View Machine Info HotCup Operators’ Guide View Machine Info VIEW FREEVEND SALES BY TIME INTERVAL (not shown if zero) a. Press , then press until the display shows _0$ XX.XX. b. Press , then press until the display shows 1.FRV .00. This is the total sales for freevend interval 1, shown even if zero. c. Press to view intervals 2 through 4. d. CONTINUE. VIEW DISCOUNT SALES BY TIME INTERVAL until the display shows **$ XX.XX. a. Press , then press b. Press . The display shows 1.DSC .00.
HotCup Operators’ Guide View Machine Info VIEW TIME DATA until the display shows TIME DATA. a. Press , then press b. Press . The following message scrolls across the display: MAIN.1 237M 01/30 10.13 This example shows the latest time interval the main (machine) door was open (1). It was open for 237 minutes, and was opened on January 30 (01/30) at 10:13 am (10.13). Press . If applicable, similar displays will appear for intervals 2, 3, and 4, otherwise, go to the next step. c. Press .
View Machine Info HotCup Operators’ Guide VIEW TOTAL UNPAID SALES NOTE This does not appear if the total of unpaid sales is zero. a. Press , then press until the display shows _0$ XX.XX. "XX.XX" is the total unpaid sales (free vends, winner vends, 100% discounts, zero price vends) for the entire machine. b. If desired, view this data by tray and individual selection. c. CONTINUE. VIEW TOTAL UNPAID VENDS a. Press , then press until the display shows _0 XX.
HotCup Operators’ Guide View Machine Info SET FREEVEND OPTIONS a. Press until one of the following is displayed: FREE OFF - Normal vending mode. No items are on freevend. A closure on the keyswitch input causes the machine to go out of service. OR FREE ALL - All items are on freevend. The credit display shows NO MONEY REQUIRED A closure on the keyswitch causes the machine to go out of service. OR FREE W/KEY - All items are freevended while there is a closure on the keyswitch input.
View Machine Info HotCup Operators’ Guide VIEW DATA THREE DIFFERENT WAYS Paid sales and vends can be viewed three different ways: By whole machine, by selection type, and by individual selection. The first screen of the data item shows its machine total. i. To view the data by selection type, press the letter of the type you want to see. For example, pressing A shows you the total sales and vends for the combined regular and large size cups of the A selection.
HotCup Operators’ Guide View Machine Info VIEW TOTAL PAID VENDS a. Press , then press until the display shows ** XX. "XX" is the total number of paid vends for the entire machine. b. If desired, view this data by cup size and individual selection. c. CONTINUE. CLEAR ALL RESETTABLE DATA a. Press . The display shows NR$ XX.XX. This is a running total, and is not resettable. b. Press and hold . Two beeps sound and the display shows CLEARING momentarily, and then changes to FINISHED.
View Machine Info HotCup Operators’ Guide VIEW AMOUNT IN VALIDATOR (not shown if zero) a. Press , then press until the display shows DBV XX.XX. "XX.XX" is the dollar amount in the bill stacker. b. Press to show the quantities of bills in the stacker. For example, the display shows $0120, meaning that there are 20 dollar bills in the bill stacker. Press again to show the quantities of other bills, such as $5s, $10s, or $20s. c. CONTINUE. VIEW DIAGNOSTIC MESSAGES a. Press .
HotCup Operators’ Guide View Machine Info KEYSWITCH The keyswitch input is active and configured as an inhibit. MACH.TYPE 0 Machine type error displays machine type screen. NOTE: This is the actual machine type screen. You may enter the correct machine type number directly on this screen without further action. D+J+WXYZ Configuration error; displays the machine configuration screen. NOTE: this is the actual config screen.
View Machine Info HotCup Operators’ Guide DBV COMM Incomplete bill validator communications — check harness. DBV MOTOR One of the motors has failed. The unit will disable itself until the error is corrected. Check for bill stuck in the acceptance path. If no bill is present, replace the validator. Cycle machine power OFF and then ON. DBV SENSOR One of the sensors in the bill validator has failed. The unit will disable itself until the error is corrected. Check for bill stuck in the acceptance path.
HotCup Operators’ Guide View Machine Info DOWNLOAD DATA TO A PDCD a. Connect your portable data collection device (PDCD) in accordance with its operating instructions. b. Press . Data is downloaded into your PDCD. NOTE Depending upon the setting selected (See “Set Printer or Dex Options” on page 40), data may be cleared after the download is complete. c. Continue. CHANGE MACHINE ID NUMBER a. Follow the steps in (See “Gain Access to the Supervisor Mode” on page 38). b.
View Machine Info HotCup Operators’ Guide VIEW THE SELECTION MACHINE TYPE CONFIGURATION a. Press , then press until the display shows CONF WXYZ. This is the machine type configuration. (See “Product Configuration” on page 57) for an explanation of "W", "X", "Y", and "Z". b. CONTINUE. VIEW THE SELECTION CONFIGURATION a. Press , then press until the display shows 0.ABCDEFGH. This shows which selections are available for sale and setup for regular size drinks.
HotCup Operators’ Guide Sanitation Sanitation BASICS INTRODUCTION Anybody who services vending machines must use proper sanitizing procedures. Health regulations require that hands be clean when cups, commodities, and food-contact parts are handled or serviced. In addition, Federal and State Health Departments require regular cleaning and sanitizing procedures for food contact parts. The information in this section will explain how to clean and sanitize the merchandiser on a day to day basis.
Sanitation HotCup Operators’ Guide A GOOD PLACE TO START -- YOUR SANITATION KIT You need to be sure that each machine is clean, safe, and functioning when you leave it. In order to properly do this, you need to have a complete set of the right tools. In addition to the screwdrivers, pliers, and test equipment necessary to repair a machine, you need to have the tools to clean the machine.
HotCup Operators’ Guide Sanitation Brewer, Brewer Basket, and Brewer Funnel - The tubing and brewer may be sanitized by performing the BREW RINSE operation as outlined in the programming section. The machine features an automatic brewer sanitizing feature also described in the programming section. At times, it may be necessary to wash and sanitize the individual brewer parts. If so, disconnect the tubes from the brewer manifold. Remove the brewer barrel and manifold ass embly from its support.
Sanitation HotCup Operators’ Guide c. Remove the hose from the bottom of the funnel screen and seal assembly. d. At this point, you can remove the brewer or leave it in the machine. e. To remove the brewer, tilt the latch down and swivel the brewer up and out. f. Remove the screen and seal assembly as shown: • Press down on the tabs with your fingers, and slide straight back. •Lift straight up and pull out.
HotCup Operators’ Guide Sanitation Paperless Brewer Assembly g. Thoroughly wash all parts using soap and water. Sanitize by rinsing thoroughly with hot water. Air dry, or blow dry with compressed air (if available). h. If you removed the brewer, make sure the motor drive link is aligned as shown.
Sanitation • HotCup Operators’ Guide If the motor drive link is aligned properly, the flat on the cam wheel will seat on the bearing. • If the motor drive link is not aligned properly, the flat on the cam wheel is turned away from the bearing. You must manually turn the cam wheel to capture the bearing on the flat. i. Assemble in the reverse order of disassembly. NOTE: when replacing the screen and seal assembly, make sure you hear TWO CLICKS as you push it all the way in. j.
HotCup Operators’ Guide Sanitation k. Position the Squeegee Assembly as shown in the figure below. Paperless Brewer Assembly LOAD FILTER PAPER Refer to page 21.
Sanitation HotCup Operators’ Guide Non Food-Contact Parts Brewer Mechanism Cleaning - Remove the brewer mechanism from its mounting and rinse with the spray hose. Cup Delivery Compartment - Remove the compartment from the merchandiser. Wash clean and rinse with hot water. Exhaust Fan Filter - Remove the filter from its housing. Wash with soap and water, rinse, wring dry, and replace into housing. Grounds Pail - Empty and rinse the grounds pail. Reline the pail with a clean plastic liner.
HotCup Operators’ Guide Sanitation PREVENTATIVE MAINTENANCE CLEANING Periodically, you should visually inspect your merchandiser's hot water tank for excessive lime and scale buildup. This buildup on the tank walls, water valves, and heater element will vary dramatically, depending upon water quality. You should develop a cleaning and deliming schedule based on the apparent local water quality.
Sanitation 6740001 HotCup Operators’ Guide 100 November, 2007
HotCup Operators’ Guide Appendix A Appendix A The Optional Printer The printer allows you to obtain a hard copy of data from the HotCup Center. This data includes: • Machine ID number • Time and date of printout • Price of each selection • Mug discount • Dollar value of sales for all selections • Sales counts for all selections Printing is very simple: a. Open the machine door and locate the printer cable. (You may need to open the monetary panel.) b.
The Optional Printer g. To print product configuration, press HotCup Operators’ Guide . The printer begins printing. The machine display scrolls "** " until the data has been downloaded, then it returns to PRINTER. The printer may continue printing for a while longer. h. To print sales information, press . To customize your printout, refer to the MACHINE CONFIGURATION function. The printer begins printing. the machine display scrolls "** " until the data has been downloaded, then it returns to PRINTER.
HotCup Operators’ Guide Appendix B Appendix B The Infrared Mug/Cup Sensor The infrared mug/cup sensor can sense the presence of a mug or cup without using moving parts. Indicator light The sensor is equipped with an indicator light. This light will help you get the best results from the infrared mug/cup sensor. Under these conditions: • • • Machine door open Cup station in place No cup in the station The indicator light should be off.
The Infrared Mug/Cup Sensor 3. HotCup Operators’ Guide Calibrate the sensor: CAUTION Do not adjust sensitivity too far, or unreliable sensing could result. a. Using a piece of WHITE poster board or heavy cardboard, make a 5" x 5-5/8" target. NOTE It is very important that this material be white. b. Place the target in the cup station just beyond the cup deflectors (see figure B-2). The target should be standing vertically; not tilted forward or backward. c.
HotCup Operators’ Guide Appendix C Appendix C DEX/UCS Interface Operation Connect your portable data collection device (PDCD) to the harness hanging inside the monetary door, and operate it per its instructions. SELECT DATA TRANSFER METHOD: 1. . The display shows: ENTER CODE . You must enter the four-digit supervisor Press code within 6 seconds to gain access. NOTE A new machine has a factory-set supervisor code of 0000. 2.
HotCup Operators’ Guide Th i s Pa ge In te nt io n al ly Le ft B la nk DEX/UCS Interface Operation 6740001 C-2 November, 2007
HotCup Operators’ Guide Appendix D Appendix D Modify Canister to Vend 12oz Cups Proceed as follows: 1. Remove all cups, then remove the turret center and turret base assembly from the canister. 2. Break off all 8 tabs on the bottom of the turret base as shown. NOTE You will no longer be able to vend smaller cups from this canister! To return to vending smaller cups, you must replace the modified turret base with an original turret base (part number 6233048) from National Vendors Parts Department. 3.
Modify Canister to Vend 12oz Cups HotCup Operators’ Guide TURRET CENTER OPTIONAL TWIN DRINK CENTER CUP CANISTER TURRET BASE TURRET CENTER BREAK OFF ALL TABS TURRET BASE BREAK OFF ALL TABS CANISTER FUNNEL 6740001 D-2 November, 2007
HotCup Operators’ Guide Appendix E Appendix E Clean Hot Water Tank Some smell and/or taste problems may occur in new machines. Follow this procedure to clean the hot water tank if you experience problems: 1. If the machine is in service, remove power from the machine. 2. Dissolve 1 tablespoon of common baking soda in a cup of water. WARNING The water tank may be HOT. Be careful when working on the tank. 3. Loosen or remove the hot water tank lid and pour the baking soda solution into the tank. 4.
HotCup Operators’ Guide Th is Pa ge In te nt io na lly Le ft B la nk Clean Hot Water Tank 6740001 E-2 November, 2007
HotCup Operators’ Guide Appendix F Appendix F The FreeVend Keyswitch Option The free vend keyswitch allows someone to set up free vending without needing to open the door. It is a good idea to establish a free vend code. This will prevent an unauthorized person from setting the machine to free vend, even if they have a key. 1. Press . Enter your 4-digit supervisor code. Press 2. Press again, then press . until the display shows FREE XXXX. Enter a 4-digit free vend code.
HotCup Operators’ Guide Th is Pa ge In te nt io na lly Le ft B la nk The FreeVend Keyswitch Option 6740001 F-2 November, 2007
