User guide

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Table of Contents
Getting Started
What’s in the Box?
Features & Indicators
Care Instructions
Connecting to CLEAR 4G Internet
Using Your CLEAR Stick Atlas
Connecting and Disconnecting
Managing Your CLEAR Stick Atlas
Summary Page
Device Update Page
Advanced Settings Page
My Account
Help Page
Language Settings
Frequently Asked Questions
Technical Specifications
Troubleshooting
Important Message from CLEAR
Restarting Your Computer With The CLEAR Stick Inserted
The CLEAR Stick LEDs Remain On When The Computer Is Off
Can’t Connect To The Internet
The CLEAR Stick Appears “Frozen” or “Stuck”
How to Recognize and Resolve the Known Microsoft RNDIS Issue
Affecting Some Windows® 7 and Vista Users
What To Do If You Have Trouble Downloading the Microsoft
Hotfixes
Improving Your Indoor 4G Signal
Still Need Help?
FAQs and Live Chat Support
Telephone Support
Questions About Your Automated Billing
Important Information
Warranty Information
Legal Disclosures
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