User`s manual
CBI-1010
CMD Technical Support
Having
a CMD
board
entitles
you
to responsive teclmical support. Before
you
call CMD Technical Support, please gather the information listed below
that
pertains to you. Make a note of
anyon-screen
messages
when
the problem
occurs
and
have
your
manual
close by.
CMD CMD
product
model
number
and
serial number.
Firmware Revision of CMD
board
as
shown
on
Eproms.
Listing of
jumper
settings
on
the board.
Distributer
company
and
contact.
SCSI SCSI devices model
numbers
and
firmware Rev.
Settings of
SCSI ID
numbers
of all devices.
Computer
Computer
model.
Operating System version.
Complete listing of other controllers
in
computer backplane.
Specify multi-hosting
or
clustering.
Problem Describe exact
nature
of
problem.
Specify detailed error messages.
Specify
any
recent modification to the system.
Is this a
new
install?
Does the problem occur consistently?
Does the problem occur
when
you
do
not
use the board?
Does the problem occur
with
another system (if available)?
You
may
contact CMD Teclmical
Support
from 8:30 AM to
5:30
PM, Pacific
Standard
Time,
Monday
through
Friday, excluding major holidays, at:
8-4 Troubleshooting
(714)
454-0800
or
(800)
426-3832
or
(714)
455-1656 FAX