Service manual
UCW and Ultraview 1700 Monitors — Service Manual
5-6
Troubleshooting Method 2: Using the Remote Terminal
1. Activate a hyperterminal program on the remote terminal.
2. Attach the remote terminal (9600 baud, no parity, 8 bits, 1 stop bit) to the serial connector
J15 with a null modem cable.
3. Power ON the monitor.
4. Activate the Serial Diagnostic menu by touching ENTER during the “3-2-1” countdown at
system start-up.
5. Once the Serial Diagnostic menu is activated, you can enter a “?” to display a list of menu
options.
6. All power-ON tests can be performed to isolate the problem to a circuit board. The monitor
will guide you to the appropriate field-replaceable unit.
Troubleshooting Method 3
1. Verify the failure by powering the unit OFF and then ON again or by running the extended
diagnostics as described in Extended Diagnostics on page 5-5 and Diagnostic Menus on
page 5-12.
2. Upon verification of the failure, take troubleshooting action or replace FRUs based on the
following diagnostic failure messages.
!
• The RS-232 diagnostic output may be inhibited if the unit’s serial port is configured
for TE mode, PDL, or modem (versus diagnostics), or if the serial port settings
(baud, data bits, parity) are not set properly. The serial port selection and settings
are configured using the Biomed menu (refer to
System Configuration on
page 2-14).
Table 1: Diagnostic Failure Messages
Error Code Diagnostics Failure Message Suggested Action
01030000 “Diagnostics Passed” No action required.
01030001 “Diagnostic(s) Failed; degraded performance”
Monitor functional but in need of
repair. Some features may not be
available. Replace CPU board.
01030002 “Critical Failure” Replace CPU board.
01030003 “Can’t diagnose at this boot stage” No information available.
01030100 “Diagnostics Port Test Failed” Replace CPU board.
01030200 “860 Test Failed” Replace CPU board.
01030201 “860 SCC Transmit Failed” Replace CPU board.
01030202 “860 SCC configuration not recognized” Replace CPU board.
01030300 “DRAM Test Failed” Replace CPU board.
01030301 “DRAM Test can’t allocate memory”
Reboot and retest. If problem
persists, replace CPU board.
01030400 “GDS RAM Test Failed” Replace CPU board.