Specifications

TH82 Series Reference Manual
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3.3 PAPER JAM
CAUTION : Do not touch the printer head because they are very hot after continuous printing. Do not attempt
to clear a paper jam until the printer cools down.
1 : Turn the printer off and press the cover open button.
2 : Remove the jammed paper and replace the paper roll.
If the printer cover can’t be opened after a paper jam, check the Automatic Paper Cutter.
1 : Remove the Automatic Paper Cutter Cover.
2 : Pull up the clear film, and slowly turn the screw inside clockwise until the cutter edge reaches home
position, see below.
3 : Now, the printer cover should open easily. Remove the paper jam and replace the paper roll.
The Automatic Paper Cutter moves towards the home position
Turn the inside screw clockwise.
Pull up the clear film
Remove the Automatic Paper Cutter Cover
3.4 TROUBLESHOOTING
Error Contents Causes/point to check Solutions
Is the Power Switch turned ON? Turn the Power Switch ON
Is the connector on the power adapter
properly connected?
Connect the Connector firmly
Does the Printer reset when you turn the
Power Switch ON?
If it does, something is wrong with the Operation
Panel
. Call for SERVICE※
Does the LED on the Adapter light up when
connected to the wall?
If it doesn’t, check the connection of the Power
Supply Cord. If the connection is OK, something
is wrong with the Adapter. Call for SERVICE
※
Can’t turn the printer ON
Other Something may be wrong with the Power Switch
Parts or with the Main Board.
Call for
SERVICE
※
Is the ERROR Indicator ON? If it is, see “ERROR Indicator is ON ON LINE Indicator doesn’t light
up
Press the ON LINE Button If ON LINE Indicator turns on, it’s normal
Check if the printer is out of paper If paper is out, replace with a new roll ERROR Indicator is ON
The Cover doesn’t open even if you press
the Cover Open Button
The Automatic Paper Cutter may be locked.
See Chapter 7, “Paper Jam”.