ThinkCentre M73 User Guide Machine Types: 10B0, 10B1, 10B2, and 10B3
Note: Before using this information and the product it supports, be sure to read and understand the “Important safety information” on page v and Appendix A “Notices” on page 115. Second Edition (September 2013) © Copyright Lenovo 2013. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Contents Important safety information . . . . . . v Service and upgrades . . . . . . Static electricity prevention . . . . Power cords and power adapters . Extension cords and related devices Plugs and outlets. . . . . . . . External devices . . . . . . . . Heat and product ventilation . . . Operating environment . . . . . Modem safety information . . . . Laser compliance statement . . . Power supply statement . . . . . Cleaning and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the front audio and USB assembly . . . . . . . . . . . . . . Replacing the WiFi units . . . . . . . . Installing or removing the rear WiFi antenna Installing or removing the front WiFi antenna Replacing the keyboard . . . . . . . . Replacing the mouse . . . . . . . . . Completing the parts replacement . . . . . . . . . . . 59 60 66 67 69 70 71 Chapter 6. Recovery information . . . 73 Recovery information for the Windows 7 operating system . . . . . . . . . . . . . . . . . .
Using the documentation and diagnostic program . . . . . . . . . . . . . Calling for service. . . . . . . . . . Using other services . . . . . . . . Purchasing additional services . . . . . . . . . . . . Appendix A. Notices . . . . . . . . . Trademarks . . . . . . . . . . . . . . . . Appendix B. Regulatory information . . . . . . . . . . . . . Export classification notice . . . . . . . Television output notice . . . . . . . . Electronic emissions notices . . . . . .
iv ThinkCentre M73 User Guide
Important safety information CAUTION: Before using this manual, be sure to read and understand all the related safety information for this product. Refer to the information in this section and the safety information in the Safety, Warranty, and Setup Guide that you received with this product. Reading and understanding this safety information reduces the risk of personal injury and damage to your product.
or CRU, do not open the static-protective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautions to avoid static-electricity damage: • Limit your movement. Movement can cause static electricity to build up around you. • Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the edges. Never touch exposed circuitry.
Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement. Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity; otherwise, unstable voltage might damage your computer, data, or attached devices.
For your safety and to maintain optimum computer performance, always follow these basic precautions with your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for computers in dusty or high-traffic areas. • Do not restrict or block any ventilation openings.
Laser compliance statement CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.
x ThinkCentre M73 User Guide
Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
• Microphone connector and headphone connector on the front panel • Internal speaker (available in some models) Connectivity • 100/1000 Mbps integrated Ethernet controller • PCIE x1 Fax modem (some models) System management features • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer, including processor type, installation date, attached prin
Input/Output (I/O) features • 9-pin serial connector (one standard and one optional) • One Ethernet connector • One DisplayPort connector • One VGA monitor connector • One Personal System/2 (PS/2) keyboard connector • One PS/2 mouse connector • Four Universal Serial Bus (USB) 2.0 connectors (two on the front panel and two on the rear panel) • Two USB 3.
For more information, see Chapter 4 “Security” on page 31. Preinstalled software programs Your computer is preinstalled with software programs to help you work more easily and securely. For more information, see “Lenovo programs” on page 5. Preinstalled operating system Your computer is preinstalled with one of the following operating systems: • Microsoft Windows 7 operating system • Microsoft Windows 8 operating system • Microsoft Windows 8.
Specifications This section lists the physical specifications for your computer. Dimensions Width: 160 mm (6.3 inches) Height: 388 mm (15.28 inches) Depth: 422 mm (16.61 inches) Weight Maximum configuration as shipped: 7.5 kg (16.5 lb) (without package) Maximum configuration as shipped: 10.5 kg (23.
Accessing Lenovo programs from the Lenovo ThinkVantage Tools program To access Lenovo programs from the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. Then double-click a program icon to access the program. Note: If a program icon in the Lenovo ThinkVantage Tools program navigation window is dimmed, it indicates that you need to install the program manually. To install the program manually, double-click the program icon.
Table 2. Programs in Control Panel (continued) Program Control Panel section Green text in Control Panel Rescue and Recovery System and Security Lenovo - Enhanced Backup and Restore System Update System and Security Lenovo - Update and Drivers View Management Utility System and Security Lenovo View Management Utility Note: Depending on your computer model, some of the programs might not be available. Accessing Lenovo programs on the Windows 8 or Windows 8.
• Lenovo Cloud Storage The Lenovo Cloud Storage program is a cloud storage solution that enables you to store your files, such as documents and pictures, on a server. You can access the stored files through the Internet from different devices such as personal computers, smart phones, or tablets. For more information about the Lenovo Cloud Storage program, go to http://www.lenovo.com/cloud.
The View Management Utility program enables you to easily organize your open windows. It divides your screen into multiple parts and then resizes and positions open windows into different parts to make the best use of your desktop. The program also is able to work across multiple monitors to improve your productivity.
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 10 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Figure 2.
Connector Description Audio line-in connector Used to receive audio signals from an external audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer.
Locating components Figure 3 “Component locations” on page 12 shows the locations of the various components in your computer. To remove the computer cover, see “Removing the computer cover” on page 38. Figure 3.
Figure 4 “System board part locations” on page 13 shows the locations of the parts on one type of system board. Figure 4.
Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. When installing or replacing an internal drive, it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed.
Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label. Figure 6. Machine type and model label Chapter 1.
16 ThinkCentre M73 User Guide
Chapter 2. Using your computer This chapter provides information on using some of the computer components. Frequently asked questions The following are a few tips that will help you optimize the use of your computer. Can I get my user guide in another language? The user guide is available in various languages on the Lenovo Support Web site at: http://www.lenovo.com/UserManuals Where are my recovery discs? Lenovo provides a program that enables you to create recovery discs.
Navigating among screens on the Windows 8 and Windows 8.1 operating systems This section provides instructions on how to navigate among the desktop, the Start screen, and applications that were opened from the Start screen on the Windows 8 and Windows 8.1 operating systems. For detailed instructions, see “Navigating on Windows 8” on page 18 or “Navigating on Windows 8.1” on page 19.
1. Swipe in and out on the left edge of the screen. Representations of all available workspaces are displayed along the left edge of the screen. 2. Tap the desired workspace. • Method 2 1. Swipe in from the left edge of the screen to navigate to the next available workspace. 2. Repeat step 1 until you navigate to the desired workspace.
– Using a pointing device: 1. Do one of the following: • Move the pointer to the extreme top-left corner of the screen and then move the pointer downward along the left edge of the screen. • Move the pointer to the extreme bottom-left corner of the screen and then move the pointer upward along the left edge of the screen. Representations of all available workspaces are displayed along the left edge of the screen.
– For Windows 8.1: 1. Click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. 2. Scroll to the right side, and click Control Panel in the Windows System section. Using the keyboard Depending on your model, your computer comes with either a standard keyboard or a fingerprint reader keyboard. The Microsoft Windows shortcut keys are provided on both keyboard types.
Using the wheel mouse The wheel mouse has the following controls: 1 Primary mouse button Use this button to select or start a program or menu item. 2 Wheel Use the wheel to control the scrolling action of the mouse. The direction in which you rotate the wheel controls the direction of the scrolling action. 3 Secondary mouse button Use this button to display a menu for the active program, icon, or object.
1. From the Windows desktop, click Start ➙ Control Panel ➙ Appearance and Personalization. 2. In the Taskbar and Start Menu section, click Customize icons on the taskbar. 3. Click Turn system icons on or off and change the volume behaviors from Off to On. 4. Click OK to save the new settings. To add the volume icon to the taskbar on the Windows 8 or Windows 8.1 operating system, do the following: 1. Open Control Panel, and click Appearance and Personalization.
• Do not insert any object other than a CD or DVD into the drive. • Before moving the computer, remove the CD or DVD from the drive. Handling and storing CD and DVD media CD and DVD media are durable and reliable, but they do require some care and special handling. When handling and storing a CD or DVD, follow these guidelines: • Hold the disc by its edges. Do not touch the surface of the side that is not labeled.
– To run the Power2Go program, click Start ➙ All Programs ➙ PowerDVD Create ➙ Power2Go. Follow the instructions on the screen. • On the Windows 8 operating system, run the Power2Go program by doing the following: 1. Move the cursor to the top-right or bottom-right corner of the screen to display the charms. Then click Search and type Power2Go. 2. Click Power2Go in the left panel to open the program. 3. Follow the instructions on the screen. • On the Windows 8.
26 ThinkCentre M73 User Guide
Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and relocating your computer to other countries or regions. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer.
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body. Also, position other equipment you use regularly, such as the telephone or a mouse, within easy reach. Glare and lighting Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources.
Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users. To register your computer with Lenovo, do one of the following: • Go to http://www.lenovo.
Replacement power cords If you relocate your computer to a country or region that uses an electrical outlet style different from the type you are currently using, you will have to purchase either electrical plug adapters or new power cords. You can order power cords directly from Lenovo. For power cord information and part numbers, go to: http://www.lenovo.
Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. Security features The following security features are available on your computer: • Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset management and computer theft recovery solution. The software detects if changes have been made on the computer, such as hardware, software, or the computer call-in location.
Locking the computer cover Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 7.
Attaching a Kensington-style cable lock You can use a Kensington-style cable lock to secure your computer to a desk, table, or other non-permanent fixture. The cable lock attaches to the security-lock slot at the rear of your computer and is operated with a key or combination depending on the type selected. The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers.
• Administrator Password: Setting an Administrator Password deters unauthorized users from changing configuration settings. If you are responsible for maintaining the configuration settings of several computers, you might want to set an Administrator Password. For more information, see “Administrator Password” on page 82. You do not have to set any passwords to use your computer. However, using passwords improves computing security.
For more information about how to use your antivirus software, refer to the help system of your antivirus software. Chapter 4.
36 ThinkCentre M73 User Guide
Chapter 5. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage computer components and parts.
Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover. To remove the computer cover, do the following: 1. Remove any media from the drives and turn off all attached devices and the computer. 2.
Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bezel, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 38. 3.
4. To reinstall the front bezel, align the three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis, then pivot the front bezel inwards until it snaps into position on the left side. Figure 11. Reinstalling the front bezel What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 71.
3. At the rear of the computer, remove the screw that secures the PCI Express card latch. Figure 12. Removing the screw that secures the PCI Express card latch 4. Depending on whether you are installing or replacing a PCI Express card, do one of the following: • If you are installing a PCI Express card, remove the appropriate metal slot cover. • If you are replacing an old PCI Express card, grasp the old card that is currently installed and gently pull it out of the slot. Chapter 5.
Figure 13. Removing the PCI Express card Notes: – The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. – If the card is held in place by a retaining latch, press the card retaining latch 1 as shown to disengage the latch. Grasp the card and gently pull it out of the slot. 5. Remove the new PCI Express card from its static-protective package. 6.
7. Pivot the card latch to the closed position to secure the PCI Express card. Figure 14. Installing a PCI Express card 8. Reinstall the screw to secure the PCI Express card latch in place. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 71.
6. Depending on whether you are installing or replacing a memory module, do one of the following: • If you are replacing an old memory module, open the retaining clips and gently pull the memory module out of the memory slot. Figure 15. Removing a memory module • If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 16.
7. Position the new memory module over the memory slot. Make sure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 17. Installing a memory module 8. Reinstall the PCI Express x16 graphics card if you have removed it. What to do next: • To work with another piece of hardware, go to the appropriate section.
4. Remove the three screws that secure the optical drive. Then, slide the optical drive out of the front of the computer. Figure 18. Removing the optical drive 5. Slide the new optical drive into the drive bay from the front and align the screw holes in the new optical drive with the corresponding holes in the drive bay. Then, install the three screws to secure the new optical drive in place. Figure 19.
6. Connect one end of the signal cable to the rear of the new optical drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” on page 12. Then, locate an available four-wire power connector and connect it to the rear of the new optical drive. Figure 20. Connecting a SATA optical drive What to do next: • To work with another piece of hardware, go to the appropriate section.
5. Install a new battery. Figure 22. Installing a new battery 6. Reinstall the computer cover and connect the cables. See “Completing the parts replacement” on page 71. Note: When the computer is turned on for the first time after replacing the battery, an error message might be displayed. This is normal after replacing the battery. 7. Turn on the computer and all attached devices. 8. Use the Setup Utility program to set the date, time, and any passwords.
6. Follow the following sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a. Partially remove screw 1 , then fully remove screw 2 , and then fully remove screw 1 . b. Partially remove screw 3 , then fully remove screw 4 , and then fully remove screw 3 . Note: Carefully remove the four screws from the system board to avoid any possible damage to the system board. The four screws cannot be removed from the heat sink and fan assembly. Figure 23.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 71. Replacing the power supply assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to replace the power supply assembly.
4. Lay the computer on its side and remove the four screws at the rear of the chassis that secure the power supply assembly. Figure 24. Removing the screws for the power supply assembly 5. Slide the power supply assembly to the front of the computer and then lift it out of the chassis. 6. Make sure that the new power supply assembly is the correct replacement.
This section provides instructions on how to replace the microprocessor. CAUTION: The heat sink and microprocessor might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover. To replace the microprocessor, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
7. Lift the microprocessor straight up and out of the microprocessor socket. Notes: • Your microprocessor and socket might look different from the one illustrated. • Touch only the edges of the microprocessor. Do not touch the gold contacts on the bottom. • Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. Figure 26. Removing the microprocessor 8.
10. Note the orientation of the new microprocessor. Hold the new microprocessor by its edges and align the notches 1 on it with the tabs 2 in the microprocessor socket. Then, carefully lower the new microprocessor straight down into the microprocessor socket. Note: The small triangle 3 on one corner of the new microprocessor is the microprocessor orientation indicator. The new microprocessor is in the correct orientation when this indicator points to the beveled corner 4 of the microprocessor socket.
1. Install the solid-state drive into the storage converter. Then, install the 4 screws to secure the solid-state drive to the storage converter. Figure 28. Installing the solid-state drive into the storage converter 2. Connect the signal cable and the power cable to the solid-state drive. 3. Install the solid-state drive into the hard disk drive bay. See “Replacing the primary hard disk drive” on page 55. What to do next: • To work with another piece of hardware, go to the appropriate section.
5. Remove the four screws that secure the hard disk drive. Then, slide the hard disk drive out of the chassis. Figure 29.
6. Slide the new hard disk drive into the hard disk drive bay and align the screw holes in the new hard disk drive with the corresponding holes in the drive bay. Then, install the four screws to secure the new hard disk drive in place. Figure 30. Installing the hard disk drive 7. Connect one end of the signal cable to the rear of the new hard disk drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” on page 12.
This section provides instructions on how to replace the rear fan assembly. To replace the rear fan assembly, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 38. 3. Locate the rear fan assembly. See “Locating components” on page 12. 4. Disconnect the rear fan assembly cable from the system fan connector on the system board. See “Locating parts on the system board” on page 12. 5.
7. Pull on the tips of the rubber mounts until the rear fan assembly is secured in place. Figure 33. Installing the rear fan assembly 8. Connect the rear fan assembly cable to the system fan connector on the system board. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 71.
6. Remove the screw that secures the front audio and USB assembly bracket to the chassis to remove the bracket from the chassis. Figure 34. Removing the screw that secures the front audio and USB assembly to the chassis 7. Remove the two screws that secure the front audio and USB assembly to its bracket and remove the failing front audio and USB assembly from the bracket. 8.
• “Removing the WiFi card module” on page 62 • “Installing the WiFi units” on page 63 Removing the WiFi adapter card To remove a WiFi adapter card, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 38. 3. If your computer comes with a WiFi card module that supports the Bluetooth function, disconnect the Bluetooth cable from the WiFi adapter card. Figure 35.
5. Grasp the WiFi adapter card that is currently installed and gently pull it out of the slot. Figure 36. Removing the WiFi adapter card Note: The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. Removing the WiFi card module To remove the WiFi card module, do the following: 1. Remove the WiFi adapter card from the computer, and then disconnect the front and rear WiFi antenna cables from the WiFi card module.
2. Remove the two screws that secure the WiFi card module to the WiFi adapter card. Figure 38. Removing the screws that secure the WiFi card module 3. Pull the WiFi card module out of the mini PCI Express slot to remove it from the WiFi adapter card. Figure 39. Removing the WiFi card module Installing the WiFi units To install the WiFi units, do the following: Chapter 5.
1. Insert the WiFi card module into the mini PCI Express slot, and then install the two screws to secure the WiFi card module to the WiFi adapter card. Figure 40.
2. Connect the front antenna cable and rear antenna cable to the WiFi card module. Figure 41. Installing the WiFi antenna cables 3. Install the WiFi adapter card into the PCI Express x1 slot on the system board. See “Locating parts on the system board” on page 12. 4. If the installed WiFi card module supports the Bluetooth function, use a Bluetooth cable to connect the Bluetooth connector on the WiFi adapter card to the front USB connector on the system board. 5.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 71. Installing or removing the rear WiFi antenna Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to install or remove the rear WiFi antenna. Installing the rear WiFi antenna To install the rear WiFi antenna, do the following: 1.
3. Hold the thicker end of the rear WiFi antenna and unscrew the WiFi antenna from the rear of the computer. Figure 44. Removing the rear WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 71.
Figure 45. Peeling off the paper that protects the stickers 5. Stick the front antenna to the front panel as shown. Then insert the front antenna cable through the hole in the front panel. Figure 46. Installing the front WiFi antenna 6. Connect the front antenna cable to the WiFi card module. What to do next: • To work with another piece of hardware, go to the appropriate section.
• To complete the installation or replacement, go to “Completing the parts replacement” on page 71. Removing the front WiFi antenna To remove the front WiFi antenna, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 38. 3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 39. 4. Disconnect the front antenna cable from the WiFi card module. 5.
4. Connect a new keyboard to the appropriate connector on the computer. Your keyboard might be connected to a PS/2 keyboard connector 1 or a USB connector 2 . Depending on where you want to connect your keyboard, see “Locating connectors, controls, and indicators on the front of your computer” on page 9 or “Locating connectors on the rear of your computer” on page 10. Figure 48. Keyboard connectors What to do next: • To work with another piece of hardware, go to the appropriate section.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 71. Completing the parts replacement After completing the installation or replacement for all parts, you need to reinstall the computer cover and reconnect cables. Depending on the parts you installed or replaced, you might need to confirm the updated information in the Setup Utility program.
5. Install the screws to secure the computer cover. 6. If there is a padlock available, lock the computer cover. See “Locking the computer cover” on page 32. 7. If there is an integrated cable lock available, lock the computer. See “Attaching a Kensington-style cable lock” on page 33. 8. Reconnect the external cables and power cords to the computer. See “Locating connectors on the rear of your computer” on page 10. 9.
Chapter 6. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. • “Recovery information for the Windows 7 operating system” on page 73 • “Recovery information for the Windows 8 or Windows 8.
Creating recovery media This section provides instructions on how to create recovery media on different operating systems. Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media.
1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click Back up your hard drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation.
2. Repeatedly press and release the F11 key when turning on the computer. When you hear beeps or see a logo screen, release the F11 key. 3. If you have set a Rescue and Recovery password, type your password when prompted. The Rescue and Recovery workspace opens after a short delay. Note: If the Rescue and Recovery workspace fails to open, see “Solving recovery problems” on page 78. 4.
2. Repeatedly press and release the F12 key when turning on the computer. When the Please select boot device window opens, release the F12 key. 3. In the Please select boot device window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts. When the rescue medium starts, the Rescue and Recovery workspace opens. The help information for each feature is available from the Rescue and Recovery workspace. Follow the instructions to complete the recovery process.
Note: If you need updated device drivers, see “Getting the latest device drivers for your computer” on page 89 for more information. Reinstalling software programs If a software program you installed on your computer is not working correctly, you might need to remove and reinstall it. Reinstalling overwrites the existing programs files and usually fixes any problems that you might have had with that program. To remove a program in your system, see Microsoft Windows help system for detailed information.
It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use. Recovery information for the Windows 8 or Windows 8.1 operating system This section provides information about the recovery solutions provided on computers preinstalled with the Windows 8 or Windows 8.1 operating system.
• For Windows 8: 1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ General. 2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options. 3. Restart your computer following the instructions on the screen. • For Windows 8.1: 1. Move the pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings ➙ Change PC settings ➙ Update and recovery ➙ Recovery. 2.
Chapter 7. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system you are using. However, the operating system settings might override any similar settings in the Setup Utility program. Starting the Setup Utility program To start the Setup Utility program, do the following: 1. Make sure your computer is turned off. 2. Repeatedly press and release the F1 key when turning on the computer.
• Power-On Password • Administrator Password • Hard Disk Password You do not have to set any passwords to use your computer. However, using passwords improves computing security. If you decide to set any passwords, read the following sections. Password considerations A password can be any combination of up to 64 alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised.
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 81. 2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters.
Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected, do one of the following to select the startup device you want. Selecting a temporary startup device Use this procedure to select a temporary startup device. Note: Not all discs and hard disk drives are bootable. 1. Turn off your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Please select boot device window displays, release the F12 key.
• Pressing the power switch • Enabling the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time. To enable the wake up on alarm feature, do the following: 1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ Automatic Power On, and press Enter. 3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen. 4. Press F10 to save changes and exit the Setup Utility program.
After enabling the ICE thermal alert function, when critical thermal situations occur, such as malfunctioning fans, abnormally high temperature, and poor cooling performances, an alert log will be written into the Windows system log. The alert log can help you identify the thermal problems. To configure the ICE thermal alert function, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 81. 2. From the Setup Utility program main menu, select Power. 3.
Chapter 8. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POST and BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include the POST, the BIOS, and the Setup Utility program. The POST is a set of tests and procedures that are performed each time you turn on your computer.
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1. Go to http://www.lenovo.com/support. 2. Click Download Drivers & Software. 3. Click Use Quick Path. 4.
Chapter 9. Preventing problems This chapter provides information that can help you avoid common problems and keep your computer running smoothly. Keeping your computer current In some situations you may find it necessary to have the most current software programs, device drivers, or operating system. This section explains how to get the latest updates for your computer.
Using System Update The System Update program helps you keep the software on your computer up-to-date. Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can contain applications, device drivers, BIOS flashes, or software updates.
Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer. Keyboard To clean your computer keyboard, do the following: 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. 2.
Many computer supply stores carry the special cleaning fluids for displays. Use cleaning fluids developed for LCD displays only. First apply the fluid to a lint-free, soft cloth, then clean the LCD display. Some computer supply stores carry pre-moistened towelettes for LCD maintenance. Cleaning a glass-screen surface To clean a glass-screen surface, wipe it gently with a soft, dry cloth, or blow on the screen to remove grit and other loose particles.
Chapter 10. Troubleshooting and diagnostics This chapter provides information about diagnosing and troubleshooting computer problems. If your computer problem is not described here, see Chapter 11 “Getting information, help, and service” on page 111 for additional troubleshooting resources. Basic troubleshooting The following table provides information to help you troubleshoot your computer problems. Note: If you cannot correct the problem, have the computer serviced.
Symptom Action The operating system does not start. Verify that: The computer beeps multiple times before the operating system starts. Verify that no keys are stuck. • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information, see “Selecting a startup device” on page 84.
If the symptom your computer is experiencing occurred immediately after you installed a new hardware option or new software, do the following before referring to the troubleshooting information: 1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with your computer. For your safety, do not operate the computer with the cover removed. 2.
Note: When external-speaker or headphone cables are attached to the audio connector, the internal speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion slots, the audio function built into the system board is disabled; use the audio jacks on the adapter. • Make sure that the program you are running is designed for use in the Microsoft Windows operating system.
An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive. Actions: • If you have multiple CD or DVD drives installed (or a combination of CD and DVD drives), try inserting the disc into the other drive. In some cases, only one of the drives is connected to the audio subsystem.
Actions: • Restart the DVD player program. • Close any open files, turn off the computer, and then restart the computer. • Try a lower screen resolution or color depth. If these actions do not correct the problem, run Lenovo Solution Center. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 111. DVD movie will not play Symptom: DVD movie will not play. Actions: • Make sure that the disc surface is clean and not scratched.
• On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run Lenovo Solution Center. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 111. Intermittent problems Symptom: A problem occurs only occasionally and is difficult to repeat.
1. Open Control Panel. Note: For detailed information on how to open Control Panel on Windows 8 and Windows 8.1, see “Accessing Control Panel on the Windows 8 or Windows 8.1 operating system” on page 20. 2. Click Hardware and Sound. 3. Click Devices and Printers. 4. Double-click USB Enhanced Performance Keyboard. The USB Enhanced Performance Keyboard Customization program starts. If these actions do not correct the problem, have the computer and keyboard serviced.
• The batteries are properly installed. • The batteries still retain their current. • The wireless Keyboard is located less than ten meters away from the transceiver. • The transceiver is fully installed. Action: If the Transceiver Communications LED is not on, reconnect the transceiver and the keyboard. Monitor problems Note: Many monitors have status-indicator lights and built-in controls for adjusting brightness, contrast, width, height, and other picture adjustments.
If these actions do not correct the problem, run Lenovo Solution Center. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 111. The image appears to be flickering Symptom: The image appears to be flickering. Actions: • The monitor might be operating in a low-refresh rate display mode. Set the monitor to the highest, noninterlaced refresh rate supported by your monitor and the video controller in your computer.
Networking problems The following are the most common networking problems. Select your networking problem from the following list: • “Ethernet problems” on page 103 • “A wireless LAN problem” on page 104 • “A wireless WAN problem” on page 105 • “Bluetooth problem” on page 105 For more information, see “Help and Support” on page 111.
3. Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. If an exclamation mark is displayed next to an adapter name under Network adapters, you might not be using the correct driver or the driver is not enabled. To update the driver, right-click the highlighted adapter. 5. Click Update Driver Software, and then follow the instructions on the screen. • The switch port and the adapter have the same duplex setting.
• Ensure that your wireless LAN driver is the latest version. Check the Web site and verify the driver version supported by Access Connections is the latest documented in the readme file. • Ensure that your computer is within range of a wireless access point. • Ensure that the wireless radio is enabled by double-clicking the Access Connections icon in the Windows notification area. • Check Network Name (SSID), and your encryption information. Use Access Connections to verify this case-sensitive information.
• You have not loosened other installed options or cables. • If the option is an adapter, you have provided enough hardware resources for the adapter to function correctly. See the documentation supplied with the adapter (as well as the documentation for any other installed adapters) to determine the resources required for each adapter. If these actions do not correct the problem, run Lenovo Solution Center.
2. Right-click your C drive entry and then click Properties. The amount of free disk space is displayed. To free up disk space, do any of the following: • Method 1 1. On the Windows 7 operating system, click Start ➙ Computer. On the Windows 8 operating system, open File Explorer and click Computer. On the Windows 8.1 operating system, open File Explorer. 2. Right-click your C drive entry and then click Properties. 3. Click Disk Cleanup. 4. A list of unnecessary file categories is displayed.
6. Click Defragment Now again to start a disk-defragmentation process. On the Windows 8 or Windows 8.1 operating system, do the following: 1. Close any programs that are currently running and close any open windows. 2. On Windows 8, open File Explorer and click Computer. On Windows 8.1, open File Explorer. 3. Right-click your C drive entry and then click Properties. 4. Click the Tools tab and then click Optimize. 5.
• If the serial device has its own On/Off switch, make sure it is in the On position. • If the serial device has an Online switch, make sure it is in the Online position. • If the serial device is a printer, make sure paper is loaded correctly. • Verify that any software supplied with the serial device is correctly installed. Refer to the documentation for the serial-device option. • Make sure that the serial-connector adapter, if you added one, is properly installed and firmly seated.
– On the Windows 7 operating system, click Start ➙ Control Panel ➙ System and Security ➙ System ➙ System Protection ➙ System Restore. Then, follow the instructions on the screen. – On the Windows 8 or Windows 8.1 operating system, open Control Panel and click System and Security ➙ System ➙ System Protection ➙ System Restore. Then, follow the instructions on the screen. Note: For detailed information on how to open Control Panel on Windows 8 and Windows 8.
Chapter 11. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo. Information resources You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.
• Access the online manuals for your products. • Access the Lenovo Limited Warranty. • Access troubleshooting and support information for your computer model and other supported products. • Find the service and support phone numbers for your country or region. • Find a Service Provider located near you. Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at: http://www.lenovo.
• Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.
country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.
Appendix A. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkCentre ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies. Celeron, Intel, Intel Core, and Pentium are trademarks of Intel Corporation in the U.S. and/or other countries. Linux is a registered trademark of Linus Torvalds. Other company, product, or service names may be trademarks or service marks of others.
Appendix B. Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an Export Classification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoed countries in the EAR E1 country list. Television output notice The following notice applies to models that have the factory-installed television-output feature.
Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility.
Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
120 ThinkCentre M73 User Guide
Appendix C. WEEE and recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to: http://www.lenovo.
Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor.
Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union. This label is applied to various batteries to indicate that the battery is not to be thrown away, but rather reclaimed upon end of life per this Directive.
124 ThinkCentre M73 User Guide
Appendix D. Restriction of Hazardous Substances Directive (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”). For more information about Lenovo progress on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.
Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011.
Appendix E.
128 ThinkCentre M73 User Guide
Appendix F. ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation.
130 ThinkCentre M73 User Guide
Index A E a rescue medium, creating and using Administrator, password 82 audio line-in connector 11 audio line-out connector 11 audio subsystem 1 B backup and recovery operations basic troubleshooting 93 battery, replacing 47 boot-block recovery 88 74 C cable lock, security 33 changing password 82 startup device sequence 84 cleaning an optical mouse 91 CMOS, clearing 83 components, internal 12 computer cover removing 38 computer cover, reinstalling 71 connector 11 connectors rear 10 connectors, control
K Kensington-style cable lock 33 keyboard replacing 69 keyboard connector Power-On, Password 82 programs, updating system 87 purchasing additional services 113 R 11 L Lenovo Solution Center 110 Lenovo ThinkVantage Tools 111 Lenovo Welcome 111 locating components 12 M media, creating and using recovery media memory module installing, replacing 43 system board 43 Microphone connector 11 microprocessor replacing 51 mouse replacing 70 mouse connector 11 N notices 115 S O operations, backup and recovery
starting the Setup Utility program startup device 84 sequence, changing 84 temporary, selecting 84 static-sensitive devices, handling system management 2 programs 87 system board connectors 13 locating parts 12 locations 13 memory module 43 81 37 T temporary startup device 84 the BIOS, updating (flashing) 87–88 trademarks 116 troubleshooting, basic 93 troubleshooting, diagnostics 93 U updating (flashing) the BIOS 87 system programs 87 updating (flashing) the BIOS 88 USB 2.0 connector 11 USB 3.
134 ThinkCentre M73 User Guide
