Instructions / Assembly

4150077-R01-0120© 2020 Clopay Corporation. All rights reserved.
MOD 0137320-R08-1119 / 0137398-R04-1119 / C31-R11-1119 / C35-R08-1119
LIMITED WARRANTY
Subject to the terms of this Limited Warranty (“Warranty”) and any warranty policies and procedures in effect at the time a notice of a claim is received, Clopay Corporation (“Clopay”, “we”, or “our”) will repair
or replace (at our sole discretion) any garage door sections/section components, hardware, or springs/spring components (collectively, “Replacement Parts”) that we determine to be defective in material or
workmanship so long as timely written notice is provided within the applicable limited warranty periods provided below. This Warranty shall apply and benefit only the original purchase of a Clopay garage
door product and is non-transferable, and does not apply to decorative hardware or to any commercial, industrial or other non-residential application/installation.
The warranty period begins from the date of delivery or installation, up to a maximum of one (1) year from the date of purchase. Proof of purchase is required. Once we have verified any defect(s) with your
product through persons authorized by Clopay, we will provide – at no cost to you – Replacement Parts to the extent necessary to repair or replace any such defective sections, hardware, or springs/spring
components. We reserve the right to inspect and/or verify any claimed defect, as well as the right to replace product(s) with a similar or like product, all within the sole discretion of Clopay. All labor costs
associated with any warranty claim (including removal, reinstallation, installation, and/or finishing) will be your responsibility.
The applicable Warranty periods are as follows:
MODEL NUMBER PAINT FINISH
SECTIONS/
DELAMINATION
WINDOWS HARDWARE/SPRINGS
COMPOSITE OVERLAY GARAGE DOORS:
CGU, CG, CD, CXU, CX, CF, SXU, SX, SF
Single Family* – Lifetime
Other** – 10 Years
Color Blast
®
– 5 Years
5 Years
10 Years
(insulated glass)
Hardware: 5 Years
Springs:
Torsion – 5 Years
Extension – 3 Years
COMPOSITE OVERLAY FAUX WOOD GARAGE DOORS:
CAN, CRM, GLN, GLM
5 Layer – 5 Years
4 Layer:
Overlay – 5 Years
Steel Paint – Lifetime
Color Blast
®
– 5 Years
INSULATED STEEL GARAGE DOORS:
4050, 4051, 4053, 4132, 4138, 4300, 4301, 4302, 4305, 4308, 4309, 4310, HDG,
HDGL, HDGF, HDGC, HDGCC, HDGR, HDGRC, 2050, 2053, 2051, 2132, 2138, 6200,
6203, 6130, 6133, 6202, 6132, 6201, 6131, 6208, 6138, 6205, 6209
9130, 9131, 9132, 9133, 9134, 9135, 9138, 9139, 9200, 9201, 9202, 9203, 9204,
9205, 9208, 9209, HDPCC1, HDPRC1, HDPCC2, HDPRC2, HDP20, HDPL20, HDPF20,
HDPC20, HDPR20, HDP13, HDPL13, HDPF13, HDPC13, HDPR13, 7200, 7203, 7130,
7133, 7202, 7132, 7201, 7131, 7208, 7138, 7205, 7209, 7139
GD1LU, GD1SU , GD2LU, GD2SU, GR2LU, GR2SU, GR1LU, GR1SU, GD1LP, GD1SP,
GD2LP, GD2SP, GR1LP, GR1SP, GR2LP, GR2SP, AR2SU, AR2LU, AR2SP, AR2LP, AR1SU,
AR1LU, AR1SP, AR1LP
Single Family* – Lifetime
Other** – 10 Years
Color Blast
®
– 5 Years
5 Years 10 Years 3 Years
Terms and limitations of the limited warranty are further detailed below:
* Applies to residential single family installations.
** “Other” refers to all other residential installations (including installations on facilities owned in common by condominium associations or similar organizations).
ADDITIONAL INFORMATION REGARDING YOUR WARRANTY
Clopay warrants the sections of the Models listed above against the paint finish cracking, checking or peeling (i.e. losing adhesion). We warrant our rust prevention system against rust through for perforation(s)
caused by corrosion originating at the steel layer. Failure to properly clean and maintain your door (particularly in, but not limited to, high-salt or acidic environments) or damage to the door such as scratching,
may result in surface rust, a coating that forms on the surface when exposed to moisture, which – if left untreated – may result in loss of warranty coverage. Surface rust is not covered under this warranty.
For more information about our rust prevention system and how to care for your door visit: info.garagedoors.com/maintenance.
Window components such as frames, grilles, inserts, and clear acrylic are warranted for ten (10) years from manufacturing defects and excessive yellowing. Insulated windows are warranted for ten (10) years
for material obstruction of vision resulting from film formation or dust or moisture collection between the interior surface of the insulating glass. No warranty is available for single pane glass. No warranty is
available for decorative hardware.
EXCLUSIONS TO COVERAGE
This warranty shall not extend to damages or defects caused by any of the following:
Paint or Stain Not Applied per Manufacturer
Specifications after Delivery of Door
Failure to Follow All Installation Instructions Failure to Follow Maintenance Instructions Faulty or Defective Installation(s)
Fire Radiation (UV or Other) Foreign Substances Accident or Casualty
Harmful Fumes Vandalism Act(s) of God Physical Damage
Salt Spray or Exposure Normal Wear and Tear Chemical Action Abrasive Materials
Operation Beyond Rated Capacity Improper Use or Abuse Improper Installation or Handling Exposure to Coastal Weather Conditions
Alteration, Modification or Use of Non-OEM/
Clopay-Approved Parts or Products
Other Painted Parts Not Part of a Door Section
(such as stop mold)
Normal Fading or Discoloration from Usage,
Age or UV Exposure
Thermal bow as described in DASMA
Technical Data Sheet 185 www.dasma.com
If you make any repair or alteration without first providing notice to and receiving authorization from us, or use any parts, accessories, or attachments other than authorized by Clopay for use in its products,
you will be solely responsible for any such repairs or parts and you may void this Warranty. Routine maintenance and related items, as well as minor adjustments or damage caused by your installer either
during delivery or installation, are excluded from this Warranty. For purposes of this Warranty, minor scratches will not be considered a defect.
If you would like to submit a Warranty claim, notify Clopay Customer Service promptly after discovery of the defect by sending an email to [e-mail] or calling 800-225-6729. Please be prepared
to send us a proof of purchase and complete description with photographs of any issues. YOU MUST REPORT ANY MANUFACTURING DEFECTS THAT ARE IMMEDIATELY OBVIOUS OR VISIBLE AT THE TIME OF
INSTALLATION (SUCH AS INCORRECT OR INCONSISTENT PAINT COLOR, MANUFACTURING DEFECTS (E.G. SURFACE CONTAMINANT(S) OR SMUDGES), VISIBLE PHYSICAL DAMAGE, OR MAJOR SCRATCHES)
WITHIN FORTY FIVE (45) DAYS FROM DELIVERY OR YOUR CLAIM MAY BE BARRED. Additional copies of our installation and maintenance instructions may be obtained by calling 800-225-6729.
UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY CONSEQUENTIAL OR SPECIAL DAMAGES WHICH ANY PERSON OR ENTITY MAY INCUR OR CLAIM TO INCUR AS A RESULT OF ANY DEFECT IN
THE PRODUCT OR IN ANY CORRECTION OR ALTERATION THEREOF MADE OR FURNISHED BY US OR OTHERS. OUR MAXIMUM LIABILITY UNDER THIS WARRANTY SHALL BE THE PURCHASE PRICE PAID TO US
WITH RESPECT TO THE GARAGE DOOR TO WHICH SUCH WARRANTY IS CLAIMED. THE LIMITATION OF LIABILITY PROVISIONS HEREIN SHALL APPLY TO ANY AND ALL CLAIMS OR SUITS BROUGHT AGAINST
US, INCLUDING ANY CLAIM BASED UPON NEGLIGENCE, BREACH OF CONTRACT, BREACH OF WARRANTY, STRICT LIABILITY OR ANY OTHER THEORIES UPON WHICH LIABILITY MAY BE ASSERTED AGAINST US.
This warranty constitutes our entire and exclusive warranty as to the Replacement Parts and is the sole and exclusive remedy for product defects in material and workmanship. We do not assume (and have
not authorized any other person to assume on its behalf) any other warranty or liability in connection with any product covered by this warranty. WE MAKE NO OTHER WARRANTIES, REPRESENTATIONS OR
COVENANTS, EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT, INCLUDING BUT NOT LIMITED TO WARRANTIES, REPRESENTATIONS OR COVENANTS AS TO WORKMANSHIP, DESIGN, CAPACITY, QUALITY,
CONDITION, MERCHANTABILITY OR FITNESS FOR ANY PURPOSE OF THE PRODUCT, EXCEPT FOR ANY “IMPLIED WARRANTY” AS THAT TERM IS DEFINED IN THE MAGNUSON-MOSS WARRANTY-FEDERAL TRADE
COMMISSION IMPROVEMENT ACT, SUCH IMPLIED WARRANTIES TO BE LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
If warranty is provided in multiple languages, the English language version governs.
© 2019 Clopay Corporation. All rights reserved.