Instructions / Assembly
4150078-R01-0120© 2020 Clopay Corporation. All rights reserved.
MOD GHC26-R04-1119 / C34-R07-1119 / C32-R08-1119
LIMITED WARRANTY
Subject to the terms of this Limited Warranty (“Warranty”) and any warranty policies and procedures in effect at the time a notice of a claim is received, Clopay Corporation (“Clopay”, “we”, or
“our”) will repair or replace (at our sole discretion) any garage door sections/section components, hardware, or springs/spring components (collectively, “Replacement Parts”) that we determine
to be defective in material or workmanship so long as timely written notice is provided within the applicable limited warranty periods provided below. This Warranty shall apply and benefit only the
original purchase of a Clopay garage door product and is non-transferable, and does not apply to decorative hardware or to any commercial, industrial or other non-residential application/installation.
The warranty period begins from the date of delivery or installation, up to a maximum of one (1) year from the date of purchase. Proof of purchase is required. Once we have verified any defect(s)
with your product through persons authorized by Clopay, we will provide – at no cost to you – Replacement Parts to the extent necessary to repair or replace any such defective sections, hardware,
or springs/spring components. We reserve the right to inspect and/or verify any claimed defect, as well as the right to replace product(s) with a similar or like product, all within the sole discretion
of Clopay. All labor costs associated with any warranty claim (including removal, reinstallation, installation, and/or finishing) will be your responsibility.
The applicable Warranty periods are as follows:
MODEL NUMBER PAINT FINISH
SECTIONS/
DELAMINATION
WINDOWS
HARDWARE/SPRINGS
NON-INSULATED COMPOSITE OVERLAY GARAGE DOORS:
GH, GHV
Single Family* – Lifetime
Other** – 10 Years
Color Blast
®
– 5 Years
5 Years
N/A
3 Years
NON-INSULATED STEEL GARAGE DOORS:
GD4S, GD4L, GD4SV, GD4LV, GR4S, GR4L, GR4SV, GR4LV
AR4SV, AR4LV, AR4S, AR4L
94, T40S, T40L, T40F, T42S, T42L, T42F, T41F, 4F, 84A,
HDB4, HDBF, HDSF, 48
Single Family* – Lifetime
Other** – 10 Years
Color Blast
®
– 5 Years
5 Years 10 Years 3 Years
76V, T52S, T52L, HDS, HDSL, 5500, 5503
Single Family *– 25 Years
Other** – 10 Years
Color Blast
®
– 5 Years
GD5S, GD5SV, GR5S, GR5SV, AR5SV, AR5S
73, 76, T50S, T50L, 75, 75L, HDB, HDBL, 4200, 4203
Single Family* – 15 Years
Other** – 10 Years
Color Blast
®
– 5 Years
70B
Single Family* – 10 Years
Other** – 10 Years
Color Blast
®
– 5 Years
Terms and limitations of the limited warranty are further detailed below:
* Applies to residential single family installations.
** “Other” refers to all other residential installations (including installations on facilities owned in common by condominium associations or similar organizations).
ADDITIONAL INFORMATION REGARDING YOUR WARRANTY
Clopay warrants the sections of the Models listed above against the paint finish cracking, checking or peeling (i.e. losing adhesion). We warrant our rust prevention system against rust through for
perforation(s) caused by corrosion originating at the steel layer. Failure to properly clean and maintain your door (particularly in, but not limited to, high-salt or acidic environments) or damage to the
door such as scratching, may result in surface rust, a coating that forms on the surface when exposed to moisture, which – if left untreated – may result in loss of warranty coverage. Surface rust
is not covered under this warranty. For more information about our rust prevention system and how to care for your door visit: info.garagedoors.com/maintenance.
Window components such as frames, grilles, inserts, and clear acrylic are warranted for ten (10) years from manufacturing defects and excessive yellowing. Insulated windows are warranted for
ten (10) years for material obstruction of vision resulting from film formation or dust or moisture collection between the interior surface of the insulating glass. No warranty is available for single
pane glass. No warranty is available for decorative hardware.
EXCLUSIONS TO COVERAGE
This warranty shall not extend to damages or defects caused by any of the following:
Paint or Stain Not Applied per Manufacturer Specifi-
cations after Delivery of Door
Failure to Follow All Installation
Instructions
Failure to Follow Maintenance
Instructions
Faulty or Defective Installation(s)
Fire Radiation (UV or Other) Foreign Substances Accident or Casualty
Harmful Fumes Vandalism Act(s) of God Physical Damage
Salt Spray or Exposure Normal Wear and Tear Chemical Action Abrasive Materials
Operation Beyond Rated Capacity Improper Use or Abuse Improper Installation or Handling Exposure to Coastal Weather Conditions
Alteration, Modification or Use of Non-OEM/
Clopay-Approved Parts or Products
Other Painted Parts Not Part of a Door
Section (such as stop mold)
Normal Fading or Discoloration from
Usage, Age or UV Exposure
Thermal bow as described in DASMA
Technical Data Sheet 185 www.dasma.com
If you make any repair or alteration without first providing notice to and receiving authorization from us, or use any parts, accessories, or attachments other than authorized by Clopay for use in its
products, you will be solely responsible for any such repairs or parts and you may void this Warranty. Routine maintenance and related items, as well as minor adjustments or damage caused by
your installer either during delivery or installation, are excluded from this Warranty. For purposes of this Warranty, minor scratches will not be considered a defect.
If you would like to submit a Warranty claim, notify Clopay Customer Service promptly after discovery of the defect by sending an email to warranty@clopay.com or calling 800-225-6729. Please be
prepared to send us a proof of purchase and complete description with photographs of any issues. YOU MUST REPORT ANY MANUFACTURING DEFECTS THAT ARE IMMEDIATELY OBVIOUS OR VISIBLE
AT THE TIME OF INSTALLATION (SUCH AS INCORRECT OR INCONSISTENT PAINT COLOR, MANUFACTURING DEFECTS (E.G. SURFACE CONTAMINANT(S) OR SMUDGES), VISIBLE PHYSICAL DAMAGE,
OR MAJOR SCRATCHES) WITHIN FORTY FIVE (45) DAYS FROM DELIVERY OR YOUR CLAIM MAY BE BARRED. Additional copies of our installation and maintenance instructions may be obtained by
calling 800-225-6729.
UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY CONSEQUENTIAL OR SPECIAL DAMAGES WHICH ANY PERSON OR ENTITY MAY INCUR OR CLAIM TO INCUR AS A RESULT OF ANY DEFECT
IN THE PRODUCT OR IN ANY CORRECTION OR ALTERATION THEREOF MADE OR FURNISHED BY US OR OTHERS. OUR MAXIMUM LIABILITY UNDER THIS WARRANTY SHALL BE THE PURCHASE PRICE
PAID TO US WITH RESPECT TO THE GARAGE DOOR TO WHICH SUCH WARRANTY IS CLAIMED. THE LIMITATION OF LIABILITY PROVISIONS HEREIN SHALL APPLY TO ANY AND ALL CLAIMS OR SUITS
BROUGHT AGAINST US, INCLUDING ANY CLAIM BASED UPON NEGLIGENCE, BREACH OF CONTRACT, BREACH OF WARRANTY, STRICT LIABILITY OR ANY OTHER THEORIES UPON WHICH LIABILITY MAY
BE ASSERTED AGAINST US.
This warranty constitutes our entire and exclusive warranty as to the Replacement Parts and is the sole and exclusive remedy for product defects in material and workmanship. We do not
assume (and have not authorized any other person to assume on its behalf) any other warranty or liability in connection with any product covered by this warranty. WE MAKE NO OTHER
WARRANTIES, REPRESENTATIONS OR COVENANTS, EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT, INCLUDING BUT NOT LIMITED TO WARRANTIES, REPRESENTATIONS OR COVENANTS
AS TO WORKMANSHIP, DESIGN, CAPACITY, QUALITY, CONDITION, MERCHANTABILITY OR FITNESS FOR ANY PURPOSE OF THE PRODUCT, EXCEPT FOR ANY “IMPLIED WARRANTY” AS THAT TERM IS
DEFINED IN THE MAGNUSON-MOSS WARRANTY-FEDERAL TRADE COMMISSION IMPROVEMENT ACT, SUCH IMPLIED WARRANTIES TO BE LIMITED IN DURATION TO A PERIOD OF ONE YEAR FROM
THE DATE OF PURCHASE.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
If warranty is provided in multiple languages, the English language version governs.
© 2019 Clopay Corporation. All rights reserved.