User's Manual

10. Appendix
10.1. Fault Event Description
During operation, when the panel detects faulty events, the panel will log the event and make
reports. When fault events exist in the system, the panel Fault LED will light up and the panel will
emit a beep every 30 seconds.
 Fault Event Table
Fault Event Descriptions
Panel AC Failure
The Control Panel’s AC power is disconnected
When AC failure is detected, the panel will turn off both Ethernet and mobile
network functions when idle to conserve power. Ethernet and mobile network
will be activated temporarily when an event is detected by the panel (i.e. alarm
trigger) to send report, and will turn off again after finishing report.
Accessing the panel via remote server XMPP connection is disabled during AC
failure.
Panel Low Battery
The panel’
s backup battery is only used when AC failure is detected. When the
backup battery voltage is low, the panel low battery event is generated
Panel Tamper
The tamper switch on back of the panel is not compressed against the back
cover. This means the panel’s cover is opened and not properly sealed.
Battery Dead/Missing
The panel cannot detect backup battery, this means the battery is either
dysfunctional, or the battery switch is not slid to ON position.
Interference/Jamming
The panel detects radio frequency jamming, which will affect its ability to
receive signal from RF devices (Does not include ZigBee/Z-wave/Wi-fi signal)
Device Low Battery
The accessory device at indicated zone number is low on battery
Device AC Failure
The accessory device at indicated zone number does not have AC power
connection.
Device Tamper
The tamper switch of the device at indicated zone number is open
Device Supervision
Failure
The panel was unable to receive supervision signal sent from accessory device
at indicated zone number for the duration of Supervision Timer programmed.
(i.e. If Supervision Timer is
set to 12 hours, the panel will generate supervision
failure event after failing to receive supervision signal for 12 hours)
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