Service manual

Residential Tranquility
®
27 Split (TTS) - 60Hz HFC-410A
Rev.: 8 May, 2014C
44
Geothermal Heating and Cooling
Functional Troubleshooting
Performance Troubleshooting
Performance Troubleshooting Htg Clg Possible Cause Solution
Insu cient capacity/ Not cooling
or heating
XX
Dirty fi lter Replace or clean.
X
Reduced or no air fl ow in heating
Check for dirty air fi lter and clean or replace.
Check fan motor operation and airfl ow restrictions.
Too high of external static. Check static vs. blower table.
X
Reduced or no air fl ow in cooling
Check for dirty air fi lter and clean or replace.
Check fan motor operation and airfl ow restrictions.
Too high of external static. Check static vs. blower table.
XX
Leaky duct work
Check supply and return air temperatures at the unit and at distant duct registers
if signifi cantly different, duct leaks are present.
XX
Low refrigerant charge Check superheat and subcooling per chart.
XX
Restricted metering device Check superheat and subcooling per chart. Replace.
X
Defective reversing valve Perform RV touch test.
XX
Thermostat improperly located Check location and for air drafts behind stat.
XX
Unit undersized Recheck loads & sizing. Check sensible clg. load and heat pump capacity.
XX
Scaling in water heat exchanger Perform scaling check and clean if necessary.
XX
Inlet water too hot or too cold Check load, loop sizing, loop backfi ll, ground moisture.
High Head Pressure
X
Reduced or no air fl ow in heating
Check for dirty air fi lter and clean or replace.
Check fan motor operation and air fl ow restrictions.
Too high of external static. Check static vs. blower table.
X
Reduced or no water fl ow in cooling
Check pump operation or valve operation/setting.
Check water fl ow. Adjust to proper fl ow rate.
X
Inlet water too hot Check load, loop sizing, loop backfi ll, ground moisture.
X
Air temperature out of range in heating Bring return air temperature within design parameters.
X
Scaling in water heat exchanger Perform scaling check and clean if necessary.
XX
Unit overcharged Check superheat and subcooling. Re-weigh in charge.
XX
Non-condensables in system Vacuum system and re-weigh in charge.
XX
Restricted metering device. Check superheat and subcooling per chart. Replace.
Low Suction Pressure
X
Reduced water fl ow in heating.
Check pump operation or water valve operation/setting.
Plugged strainer or fi lter. Clean or replace.
Check water fl ow. Adjust to proper fl ow rate.
X
Water temperature out of range. Bring water temperature within design parameters.
X
Reduced air fl ow in cooling.
Check for dirty air fi lter and clean or replace.
Check fan motor operation and air fl ow restrictions.
Too high of external static. Check static vs. blower table.
X
Air temperature out of range Too much cold vent air? Bring entering air temperature within design parameters.
XX
Insuffi cient charge Check for refrigerant leaks.
Low Discharge Air Temperature in
Heating
X
Too high of air fl ow Check fan motor speed selection and air fl ow chart.
X
Poor performance See ‘Insuffi cient Capacity’
High humidity
X
Too high of air fl ow Check fan motor speed selection and airfl ow chart.
X
Unit oversized Recheck loads & sizing. Check sensible clg load and heat pump capacity.
Unit Doesn’t Operate
in Cooling
X Reversing valve
Set for cooling demand and check 24VAC on RV coil and at CXM/DXM board.
If RV is stuck, run high pressure up by reducing water fl ow and while operating
engage and disengage RV coil voltage to push valve.
X Thermostat setup Check for ‘O’ RV setup not ‘B’.
X Thermostat wiring Check O wiring at heat pump. Jumper O and R for RV coil ‘click’.
X Thermostat wiring
Put thermostat in cooling mode. Check 24 VAC on O (check between C and
O); check for 24 VAC on W (check between W and C). There should be voltage
on O, but not on W. If voltage is present on W, thermostat may be bad or wired
incorrectly.