Service manual
CLIMATEMASTER WATER-SOURCE HEAT PUMPS
Vertical Stack
Rev.: 11/09/12
36
ClimateMaster Water-Source Heat Pumps
Safety Features – CXM/DXM Control
The safety features below are provided to protect 
the compressor, heat exchangers, wiring and other 
components from damage caused by operation outside 
of design conditions.
Anti-short cycle protection: The control features a 5 
minute anti-short cycle protection for the compressor.
Note: The 5 minute anti-short cycle also occurs at power up.
Random start: The control features a random start upon 
power up of 5-80 seconds.
Fault Retry: In Fault Retry mode, the Status LED begins 
slowly fl ashing to signal that the control is trying to 
recover from a fault input. The control will stage off the 
outputs and then “try again” to satisfy the thermostat 
input call. Once the thermostat input call is satisfi ed, 
the control will continue on as if no fault occurred. If 3 
consecutive faults occur without satisfying the thermostat 
input call, the control will go into “lockout” mode. The 
last fault causing the lockout will be stored in memory 
and can be viewed at the “fault” LED (DXM board) or by 
going into test mode (CXM board). Note: FP1/FP2 faults 
are factory set at only one try.
Lockout: In lockout mode, the status LED will begin fast 
fl ashing. The compressor relay is turned off immediately. 
Lockout mode can be “soft” reset by turning off the 
thermostat (or satisfying the call). A “soft” reset keeps 
the fault in memory but resets the control. A “hard” 
reset (disconnecting power to the control) resets the 
control and erases fault memory.
Lockout with emergency heat: While in lockout mode, 
if W becomes active (CXM), emergency heat mode will 
occur. If DXM is confi gured for heat pump thermostat 
type (DIP 1.3), emergency heat will become active if O/
W2 is energized.
High pressure switch: When the high pressure switch 
opens due to high refrigerant pressures, the compressor 
relay is de-energized immediately since the high pressure 
switch is in series with the compressor contactor coil. The 
high pressure fault recognition is immediate (does not 
delay for 30 continuous seconds before de-energizing 
the compressor).
High pressure lockout code = 2
Example: 2 quick fl ashes, 10 sec pause, 2 quick fl ashes, 10 
sec. pause, etc.
Low pressure switch: The low pressure switch must be 
open and remain open for 30 continuous seconds during 
“on” cycle to be recognized as a low pressure fault. If 
the low pressure switch is open for 30 seconds prior to 
compressor power up it will be considered a low pressure 
(loss of charge) fault. The low pressure switch input is 
bypassed for the initial 120 seconds of a compressor 
run cycle.
Low pressure lockout code = 3
Water coil low temperature (FP1): The FP1 thermistor 
temperature must be below the selected low 
temperature limit setting for 30 continuous seconds 
during a compressor run cycle to be recognized as a 
FP1 fault. The FP1 input is bypassed for the initial 120 
seconds of a compressor run cycle. FP1 is set at the 
factory for one try. Therefore, the control will go into 
lockout mode once the FP1 fault has occurred.
FP1 lockout code = 4
Air coil low temperature (FP2): The FP2 thermistor 
temperature must be below the selected low 
temperature limit setting for 30 continuous seconds 
during a compressor run cycle to be recognized as a FP2 
fault. The FP2 input is bypassed for the initial 60 seconds 
of a compressor run cycle. FP2 is set at the factory for one 
try. Therefore, the control will go into lockout mode once 
the FP2 fault has occurred.
FP2 lockout code = 5
Condensate overfl ow: The condensate overfl ow sensor 
must sense overfl ow level for 30 continuous seconds to 
be recognized as a CO fault. Condensate overfl ow will be 
monitored at all times.
CO lockout code = 6
Over/under voltage shutdown: An over/under voltage 
condition exists when the control voltage is outside the 
range of 19VAC to 30VAC. Over/under voltage shut 
down is a self-resetting safety. If the voltage comes back 
within range for at least 0.5 seconds, normal operation 
is restored. This is not considered a fault or lockout. If 
the CXM/DXM is in over/under voltage shutdown for 15 
minutes, the alarm relay will close.
Over/under voltage shut down code = 7
Unit Performance Sentinel-UPS (patent pending): The 
UPS feature indicates when the heat pump is operating 
ineffi ciently. A UPS condition exists when:
a.  In heating mode with compressor energized, FP2 
is greater than 125°F [52°C] for 30 continuous 
seconds, or:
b.  In cooling mode with compressor energized, FP1 
is greater than 125°F [52°C] for 30 continuous 
seconds, or:
c.  In cooling mode with compressor energized, FP2 is 
less than 40°F [4.5°C] for 30 continuous seconds. 
If a UPS condition occurs, the control will immediately 
go to UPS warning. The status LED will remain on as if 
the control is in normal mode. Outputs of the control, 
excluding LED and alarm relay, will NOT be affected 
by UPS. The UPS condition cannot occur during a 
compressor off cycle. During UPS warning, the alarm 
relay will cycle on and off. The cycle rate will be “on” for 
5 seconds, “off” for 25 seconds, “on” for 5 seconds, “off” 
for 25 seconds, etc.
Safety Features - CXM/DXM Controls










