Service manual
THE SMART SOLUTION FOR ENERGY EFFICIENCY
Vertical Stack
Rev.: 11/09/12
17
climatemaster.com
Open Loop - Ground Water Systems - Shut off valves 
should be included for ease of servicing. Boiler drains or 
other valves should be “tee’d” into the lines to allow acid 
fl ushing of the heat exchanger. Shut off valves should be 
positioned to allow fl ow through the coax via the boiler 
drains without allowing fl ow into the piping system. 
P/T plugs should be used so that pressure drop and 
temperature can be measured. 
Supply and return water 
piping materials should be limited to copper, PE, or similar 
material. PVC or CPVC should never be used as they are 
incompatible with the POE oils used in HFC-410A products 
and piping system failure and property damage may result.
Water quantity should be plentiful and of good quality. 
Consult Table 4 for water quality guidelines. The unit can 
be ordered with either a copper or cupro-nickel water 
heat exchanger. Consult Table 4 for recommendations. 
Copper is recommended for closed loop systems and 
open loop ground water systems that are not high 
in mineral content or corrosiveness. In conditions 
anticipating heavy scale formation or in brackish water, a 
cupro-nickel heat exchanger is recommended. In ground 
water situations where scaling could be heavy or where 
biological growth such as iron bacteria will be present, an 
open loop system is not recommended. Heat exchanger 
coils may over time lose heat exchange capabilities due 
to build up of mineral deposits. Heat exchangers must 
Ground-Water Heat Pump Applications
 CAUTION! 
CAUTION! Many units are installed with a factory or fi eld 
supplied manual or electric shut-off valve. DAMAGE WILL 
OCCUR if shut-off valve is closed during unit operation. A 
high pressure switch must be installed on the heat pump side 
of any fi eld provided shut-off valves and connected to the 
heat pump controls in series with the built-in refrigerant circuit 
high pressure switch to disable compressor operation if water 
pressure exceeds pressure switch setting. The fi eld installed 
high pressure switch shall have a cut-out pressure of 300 
psig and a cut-in pressure of 250 psig. This pressure switch 
can be ordered from ClimateMaster with a 1/4” internal fl are 
connection as part number 39B0005N02.
WARNING! Polyolester Oil, commonly known as POE oil, is 
a synthetic oil used in many refrigeration systems including 
those with HFC-410A refrigerant. POE oil, if it ever comes 
in contact with PVC or CPVS piping, may cause failure of 
the PVC/CPVC. PVC/CPVC piping should never be used 
as supply or return water piping with water source heat 
pump products containing HFC-410A as system failures and 
property damage may result.
 WARNING! 
only be serviced by a qualifi ed technician, as acid and 
special pumping equipment is required. Desuperheater 
coils can likewise become scaled and possibly plugged. 
In areas with extremely hard water, the owner should be 
informed that the heat exchanger may require occasional 
acid fl ushing. In some cases, the desuperheater 
option should not be recommended due to hard water 
conditions and additional maintenance required.
Water Quality Standards - Table 4 should be consulted 
for water quality requirements. Scaling potential should 
be assessed using the pH/Calcium hardness method. 
If the pH <7.5 and the calcium hardness is less than 
100 ppm, scaling potential is low. If this method yields 
numbers out of range of those listed, the Ryznar Stability 
and Langelier Saturation indecies should be calculated. 
Use the appropriate scaling surface temperature for the 
application, 150°F [66°C] for direct use (well water/open 
loop) and DHW (desuperheater); 90°F [32°F] for indirect 
use. A monitoring plan should be implemented in these 
probable scaling situations. Other water quality issues 
such as iron fouling, corrosion prevention and erosion 
and clogging should be referenced in Table 4.
Expansion Tank and Pump - Use a closed, bladder-
type expansion tank to minimize mineral formation due 
to air exposure. The expansion tank should be sized to 
provide at least one minute continuous run time of the 
pump using its drawdown capacity rating to prevent 
pump short cycling. Discharge water from the unit is not 
contaminated in any manner and can be disposed of in 
various ways, depending on local building codes (e.g. 
recharge well, storm sewer, drain fi eld, adjacent stream 
or pond, etc.). Most local codes forbid the use of sanitary 
sewer for disposal. Consult your local building and 
zoning department to assure compliance in your area. 
Water Control Valve - Always maintain water pressure in 
the heat exchanger by placing the water control valve(s) 
on the discharge line to prevent mineral precipitation 
during the off-cycle. Pilot operated slow closing valves 
are recommended to reduce water hammer. If water 
hammer persists, a mini-expansion tank can be mounted 
on the piping to help absorb the excess hammer shock. 
Ensure that the total ‘VA’ draw of the valve can be 
supplied by the unit transformer. For instance, a slow 
closing valve can draw up to 35VA. This can overload 
smaller 40 or 50 VA transformers depending on the other 
controls in the circuit. A typical pilot operated solenoid 
valve draws approximately 15VA. 










