Specifications

9
The Smart Choice for Energy Efficiency
Th
he Smart Choice for Energ
COMPONENT PARTS
To produce a quality unit, you have
to start with quality components.
ClimateMaster’s purchasing
department is relentless in its search
for the best components for our
products - while securing these
components at prices that keep costs
low. Any new component must go through a grueling
testing phase before it ever sees the production line.
Working closely with vendors and their engineers,
we continually fi nd new ways to not only improve our
units, but to ensure component quality as well. Sister
companies like KOAX, who produce our coaxial heat
exchangers, allow ClimateMaster to provide components
specifi cally designed for our applications
CLIMATEMASTER CERTIFICATION
ClimateMaster leads the
industry in product awards
and certifi cations. From
100% Air-Conditioning and
Refrigeration Institute (ARI)
performance ratings to
industry awards for innovation,
ClimateMaster applies
cutting-edge technology to
every product we design and manufacture.
ClimateMaster’s new Tranquility 27™ series has won
multiple awards and is taking the industry by storm.
Hot off the heels of winning The News Bronze Dealer
Design Award, the Tranquility 27™ won Best of Show at
ComforTech in September 2004. You know you are doing
great things when a lot of people tell you so.
ENGINEERING LAB FACILITIES
ClimateMaster has one of the largest testing facilities of
any Water-Source heat pump manufacturer. Innovation
and product improvements are a mainstay of the
ClimateMaster Engineering Lab. Our people are what
make the difference in the development of superior
products in a timely manner. Our certifi ed facility has six
automated test cells capable of testing a wide variety
of unit types under varying conditions. These cells are
capable of producing data twenty-four hours a day,
seven days a week. The development time of equipment
is signifi cantly reduced allowing ClimateMaster
Engineers and Lab Technicians to spend more time on
the actual development process. This team effort has
allowed us to maintain a high degree of competence
in our industry. Our test cells and test equipment are
calibrated and certifi ed periodically, per recognized
industry standards, to insure the data is accurate and
repeatable. In addition to testing new concept units, the
lab continually audits production units throughout the
year to insure quality performance and reliability.
INDUSTRY AFFILIATIONS AND
ASSOCIATIONS
ClimateMaster works closely with the
International Standards Organization
(ISO), the American Society of Heating,
Refrigerating, and Air Conditioning
Engineers (ASHRAE), the Canadian
Standards Association (CSA-US), the
Electrical Testing Laboratories (ETL), and
Conformité Européene (CE) to insure
that our equipment not only meets the
highest performance standards, but meets
the highest industry standards as well.
In a recent milestone, ClimateMaster
celebrated three consecutive years of
100% success rate in ARI’s performance
certifi cation program. An uncommon feat
in the industry, this award is a testament to
the craftsmanship, design, and construction
of every ClimateMaster unit.
CUSTOMER SERVICE
ClimateMaster has gone to great lengths to meet our
customers’ business-to-business needs. ClimateMaster
provides great products and our customer support is
second to none. Our highly trained and experienced
Customer Service department is available to assist
you. Visit our on-line Business Center or contact Tech
Services for any information you may need.
WWW.CLIMATEMASTER.COM
Our web site has become the central hub for all of
our customers’ information needs. Current literature,
specifi cations, presentations, and other resources are
readily available in an intuitive, easy- to-navigate format.
At the click of a mouse, our new on-line Business Center
allows you to check the status of your orders, lookup
sales history, manage contact information, and even
order literature, accessories, and units. Combined with
our unique EZ-ORDER and EZ-SEND software, we take all
the effort and guesswork out of unit orders.