User manual

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TROUBLESHOOTING
ERROR CODES
Diagnostic system indicators appear if any of the following interrupts operation of the unit. The unit may
require simple maintenance or repair by a qualified service technician.
E0 – Room Temperature Sensor
Solution = Replace sensor (the unit can also work without replacement)
E2 / E4 – Water Full
Solution = Please empty the water Tank
If any other error codes are displayed please contact the following via email [e-mail]
TECHNICAL SUPPORT / CUSTOMER SERVICE CONTACT
If you require Technical Support or Customer Service please contact us in the following way: -
Email: [e-mail]
Telephone: [phone]
PROBLEM POSSIBLE CAUSE REMEDY
Is the unit plugged in?
Securely plug the power cord into the wall
outlet.
Is the main power supply on? Re-establish the main power supply.
Is the water container full indicator light
on?
Empty the water container.
Unit does not
operate or only runs
in fan mode.
Is the timer set? Change timer settings.
Is the air inlet or outlet blocked? Clear the blocking.
Is there any other heat source in the
room?
Move the heat source.
Are the air filters dirty? Clean the air filters.
Is the temperature setting suitable? Change the temperature setting.
Cooling efficiency is
not satisfactory.
Is the fan speed set at low? Increase the fan speed.
Auto power off in
Heating Mode
Heating Protection, when the
temperature at the air outlet exceeds
70C, the unit will power off
automatically
Restart the unit at lower room temeprature
Unit is noisy or
vibrates.
Is the machine positioned unevenly on
a level surface?
Place the unit on a level surface.
Is the voltage from the power source
correct?
Use a proper power source.
The unit starts and
stops frequently.
Is the exhaust hose positioned
incorrectly?
Position the exhaust hose correctly and
keep the exhaust hose straight as
possible.