User guide

Clickfree C6 Easy Imaging Frequently Asked Questions
Copyright © 2011 Storage Appliance Corporation. 25
If you set a password, a scheduled backup is delayed until you enter the password.
See “Scheduling automatic backups” on page 22 for more details.
H OW DO I ENABLE PASSWORD PROTECTION ?
1. In the Manage Settings and PCs window, click the Tools tab.
2. Click Enable Password .
3. Type your password in both the New Password and Retype Password fields.
Clickfree imposes no restrictions on the password, and treats upper-case and lower-
case letters as identical. But you should pick a password that would be difficult for
anyone else to discover and that you will be able to remember – if you forget your
password there is no way to recover any backed-up content from the C6.
4. Optionally set a hint that can be used to help you remember your password.
Be sure to pick a hint that would be difficult for anyone else to interpret and that you
will be able to remember – if you forget your password and cannot remember it using
the hint there is no way to recover any backed-up content from the C6.
5. Click OK .
C AN I CHANGE OR REMOVE THE PASSWORD ?
To change your password, simply disable the password from the Options/ Tools window,
then enable it again as described above.
W HAT IF I FORGET MY PASSWORD ?
If you have forgotten your password, and cannot remember it from the hint you set when
you enabled password protection, your only option is to reset the C6 and lose all of your
backed-up content.
There is no way to recover your data.
To reset the C6:
1. When prompted to type your password, click Forgot My Password .
2. To erase the backed-up content and re-enable password protection:
•
••
• Leave Erase backed up data and re-enable security selected.
•
••
• Type a new password in both the New Password and Retype Password fields.
•
••
• Optionally set a hint.
•
••
• Click Erase and Enable security .
OR