User guide

Clickfree C6 Easy Imaging Frequently Asked Questions
Copyright © 2011 Storage Appliance Corporation. 20
W HAT IF C LICKFREE DOESN ’ T START UP AUTOMATICALLY ?
There are a couple of reasons why Clickfree does not run when you plug in the C6:
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• If you connected the C6 to a USB hub, the hub may not provide enough power for
the C6. Try connecting directly to a USB port on the computer itself.
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• If you see a message telling you that “Clickfree™ Backup cannot start because you
do not have the required permissions. Please re-login to this computer as the
Administrator .” :
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• Log out.
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• Unplug the C6.
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• Log in again as Administrator.
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• Plug the C6 in again.
The backup then starts automatically.
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• Your computer settings may prevent Clickfree from running automatically because
“Autorun” is turned off.
To fix this problem (you only need to do this once, not every time you use Clickfree):
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• Windows XP: Download the “autoplay repair wizard” from the Microsoft website
and run the program.
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• Windows Vista:
o Click Start » Control Panel .
o In the window that appears, click Autoplay (in the Hardware category).
o Scroll to the bottom of the Autoplay window and select Restore all defaults ,
then click Save .
Alternatively, you can temporarily bypass Autorun:
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• Wait for two minutes after you connect your C6 to your computer, then click
Start » My Computer (WindowsXP/2000) or Computer (Vista).
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• In the window that appears, find Clickfree_System.
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• Double-click on it.
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• Double-click FIBPGuard.exe .
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• If the Vista Autoplay window appears, select Always do this for software and
games , then click Start ClickFree C6 . You only need to do this once, not every time
you use Clickfree.
W HAT D OES C LICKFREE C6 BACKUP ?
The Clickfree C6 is the only portable hard-drive in the Clickfree product lineup that will
backup the entire computer's contents (EASY Imaging) --- including the Windows
Operating System, installed software programs as well as all personal content stored on the
computer's hard-drive.