C C6 Easy Imaging Total Computer Backup User Guide
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Clickfree C6 Easy Imaging Introducing the Clickfree C6 Contents INTRODUCING THE CLICKFREE C6 ................................................................... 5 How it works .............................................................................................................................................. 5 Definitions .................................................................................................................................................. 6 What gets backed up? .......
Clickfree C6 Easy Imaging Introducing the Clickfree C6 Is the Clickfree C6 going to do a full backup of my computer every time I connect the Clickfree device?21 How do I exclude folders from the backup? ............................................................................................ 21 Can I exclude an individual file from backup? .................................................................................... 21 Scheduling automatic backups ................................................
Clickfree C6 Easy Imaging Introducing the Clickfree C6 Introducing the Clickfree C6 HOW IT WORKS The Clickfree C6 backup drive is the easiest way to protect the data on your computers, with no effort at all, by automatically searching for and backing up onto its built-in hard disk all the content stored on each computer. No hardware configuration or software installation is required.
Clickfree C6 Easy Imaging Introducing the Clickfree C6 DEFINITIONS Backup and Restore A backup is a copy of data on your computer. Backups can be used to restore data after loss of or damage to your computer’s hard disk, to restore files that have been accidentally deleted or corrupted, or to move or copy data from one computer to another. Making a backup of your content only copies it from your computer to your C6, and does not delete it from the computer’s hard disk.
Clickfree C6 Easy Imaging Introducing the Clickfree C6 FEATURES • • • • • • • • Customizable backup options to exclude folders; remembers your customized settings for each computer you use it with. Multi-computer backup -- can hold the backups for as many computers as you like, limited only by the available space on the C6. Multi-version backup – the first backup is a full backup, while each subsequent backup is incremental (i.e. only new/modified files will be backed up).
Clickfree C6 Easy Imaging Backing Up Backing Up Even though Clickfree backs up your operating system and software applications, it is safe to continue working while the backup is running. However, keep in mind that the “snapshot” is created when backup starts and it can take some time to complete, so any files modified during the backup will not be included and you will need to run an incremental backup afterwards. 1. Make sure that your computer is switched on and has finished starting up. 2.
Clickfree C6 Easy Imaging Backing Up 5. During the backup, Clickfree displays a progress window. When you see the Backup Summary window after the backup is complete, simply click Close. You’re done! 6. Disconnect the C6 and keep it in a safe place. Repeat these steps for each computer you want to back up. Set up an automatic backup schedule so you don’t have to worry about a thing. See “Scheduling automatic backups” on page 22. Copyright © 2011 Storage Appliance Corporation.
Clickfree C6 Easy Imaging Restoring Content Restoring Content You can restore your content to any computer that meets the system requirements (see “What do I need before I start?” on page 7), not just to the computer the content was backed up from. To restore files from more than one computer, simply repeat the restore process choosing a different computer each time. WHAT GETS RESTORED, AND TO WHERE? The Restore function only restores your content (data you created).
Clickfree C6 Easy Imaging Restoring Content 5. Click Start Restore. During a Restore, your content will be copied from the C6 to the computer and will not be deleted from your Clickfree backup: it is still safe on the C6. RESTORE -- CHANGE HOW CLICKFREE RESTORES CONTENT By making choices at several steps in the restore process you can control which content is restored and where it is restored to. You can also restore from an older backup instead of the most recent. 1.
Clickfree C6 Easy Imaging Restoring Content Details link at the bottom left. Click the link to see a list of the files that were not restored. your content will not be deleted from your Clickfree backup: it is still safe on the C6.
Clickfree C6 Easy Imaging Viewing Backed Up Files Viewing Backed Up Files BROWSING OR SEARCHING FOR FILES 1. Connect the C6 to your computer and wait for the Welcome window to appear. 2. Before the countdown gets to zero, click Viewer. The EASY Viewer window is displayed. 3. Do one of the following: • To view the files on the backup, click the Browse Files tab, then expand and collapse the folders on the left side of the window.
Clickfree C6 Easy Imaging Using EASY Fix to Recover from a Hardware Failure Using EASY Fix to Recover from a Hardware Failure EASY Fix is a suite of tools that allow you to perform: • Emergency Backup/Recovery - Recover personal files even after Windows has crashed and will not restart. • Repair/Reset – Easily repair your computer including your Windows operating system and software programs from a previous backup, without affecting your personal files.
Clickfree C6 Easy Imaging Using EASY Fix to Recover from a Hardware Failure 4. The computer restartss and loads the Clickfree EASY Fix Welcome screen. screen The Repair button appears at the bottom of the window after at least one on full backup exists on your C6.
Clickfree C6 Easy Imaging Using EASY Fix to Recover from a Hardware Failure • If no full computer backups are available on the C6, click Close Clickfree and unplug the C6. Your computer will attempt to restart as normal and load Windows. If you are later successful in repairing your computer by other means, you can use the normal Restore (as described on page 10)) to restore your content.
Clickfree C6 Easy Imaging Using EASY Fix to Recover from a Hardware Failure 3. Do not unplug the C6 during the Repair process. When you see the Repair Complete screen, click Close Clickfree and unplug the C6. Your computer will restart as normal and load Windows. RE-IMAGING YOUR COMPUTER 1. Reboot your computer from the C6 as described on page 14.
Clickfree C6 Easy Imaging Using EASY Fix to Recover from a Hardware Failure 2. Do not unplug the C6 during the Re-Image process. When you see the Re-Image Re Complete screen, click Close Clickfree and unplug the C6. Your computer will restart as normal and load Windows. If you did an Emergency Backup, it may contain newer content than th what was restored during the Re Re-Image process;; you should restore the content from the Emergency Backup using the normal Content Restore (as described on page 10).
Clickfree C6 Easy Imaging Frequently Asked Questions Frequently Asked Questions WHAT IS CLICKFREE C6 AND HOW IS CLICKFREE C6 DIFFERENT FROM OTHER CLICKFREE AUTOMATIC BACKUP PRODUCTS? The Clickfree C6 is the only portable hard-drive in the Clickfree product lineup that will backup the entire computer's contents (EASY Imaging) --- including the Windows Operating System, installed software programs as well as all personal content stored on the computer's hard-drive.
Clickfree C6 Easy Imaging Frequently Asked Questions WHAT IF CLICKFREE DOESN’T START UP AUTOMATICALLY? There are a couple of reasons why Clickfree does not run when you plug in the C6: • • If you connected the C6 to a USB hub, the hub may not provide enough power for the C6. Try connecting directly to a USB port on the computer itself. If you see a message telling you that “Clickfree™ Backup cannot start because you do not have the required permissions.
Clickfree C6 Easy Imaging Frequently Asked Questions IS THE CLICKFREE C6 GOING TO DO A FULL BACKUP OF MY COMPUTER EVERY TIME I CONNECT THE CLICKFREE DEVICE? No. By default, the first backup that the C6 does on each computer is a Full backup and will take longer. All subsequent backups for the same computer are incremental (i.e. only new/modified files will be backed up).
Clickfree C6 Easy Imaging Frequently Asked Questions SCHEDULING AUTOMATIC BACKUPS The Clickfree scheduler runs a backup automatically as long as the C6 is connected to the computer. The default scheduler interval is once a day. If you want to change it: 1. Connect the C6 to your computer and wait for the Welcome window to appear. 2. Before the countdown gets to zero, click Options. 3. Click the Scheduler tab. The backup schedule for this computer is shown. 4.
Clickfree C6 Easy Imaging Frequently Asked Questions WHAT IF THERE IS MORE THAN ONE USER ON MY COMPUTER? When Clickfree runs, it can only back up the content that you can access from your login, and restore content to locations you have access to.
Clickfree C6 Easy Imaging Frequently Asked Questions RENAMING A COMPUTER 1. On the Manage Settings and PCs window, click the computer whose name you want to change. 2. Click Rename PC. 3. Type the new name for the computer and click Save. Use only letters, numbers and hyphens for the computer name.
Clickfree C6 Easy Imaging Frequently Asked Questions If you set a password, a scheduled backup is delayed until you enter the password. See “Scheduling automatic backups” on page 22 for more details. HOW DO I ENABLE PASSWORD PROTECTION? 1. In the Manage Settings and PCs window, click the Tools tab. 2. Click Enable Password. 3. Type your password in both the New Password and Retype Password fields. Clickfree imposes no restrictions on the password, and treats upper-case and lowercase letters as identical.
Clickfree C6 Easy Imaging Frequently Asked Questions To erase the backed-up content and disable password protection, select Erase all backed up data but do not re-enable security, then click Erase. 3. Click Yes to confirm that you want to erase all backed up content. UPDATING CLICKFREE SOFTWARE From time to time Clickfree software is upgraded to provide new or enhanced features. You must manually check for updates.
Clickfree C6 Easy Imaging Frequently Asked Questions HOW DO I IMPORT MUSIC? (EASY MUSIC) You can use your C6 to copy music from your iPod/iPhone/iPad to your computer. 1. Connect the C6 to your computer and wait for the Welcome window to appear. 2. Before the countdown gets to zero, click Options. 3. Click the EASY Music tab. 4. Attach your iPod/iPhone/iPad to a USB port on your computer. 5. Click EASY Music. 6. Select the iPod/iPhone/iPad to import music from, and click Next. 7.
Clickfree C6 Easy Imaging Frequently Asked Questions Clickfree tells you to label the disk with a number and date. If you have more than one computer to back up, you should also write the computer’s name (seen on the Backup Summary window) on the disk. In addition, since Clickfree identifies backups by number, date, and time, you should also write the time of backup if it is possible that you may make more than one backup in a day.