Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication.
Preface Trademarks Intel and Pentium are registered trademarks of Intel Corporation. MS-DOS and Windows are registered trademarks of Microsoft Corporation.
Preface Federal Communications Commission (FCC) Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Preface IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. 2. 3. 4. Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. Avoid using a telephone (other than a cordless type) during an electrical storm.
Preface IMPORTANTES MESURES DE SÉCURITÉ Certaines mesures de sécurité doivent être prises pendant l’utilisation de matérial téléphonique afin de réduire les risques d’incendie, de choc électrique et de blessures. En voici quelquesunes: 1. 2. 3. 4. Ne pas utiliser l’appareil près de l’eau,, p.ex., près d’une baignoire, d’un lavabo, d’un évier de cuisine, d’un bac à laver, dans un sous-sol humide ou près d’une piscine.
Preface Instructions for Care and Operation The computer is quite rugged, but it can be damaged. To ensure that does not happen, follow these suggestions: 1. Don’t drop it. Make sure it’s on a stable surface. If the computer falls, the case and other components could be damaged. Do not expose it to any shock or vibration. 2. Don’t overheat it. Keep the computer and power supply away from any kind of heating element. Keep the computer out of direct sunlight.
Preface 5. Follow the proper working procedures for computer. Shutdown the computer properly, and close all programs (Don’t forget to save your work). Do not turn off any peripheral devices when the computer is on. Do not disassemble the computer by yourself. Perform routine maintenance on your computer. 6. Take care when using peripheral devices. Use only approved brands of peripheral devices. Unplug the power cord before attaching any peripheral device. 7. Do not place anything heavy on the computer.
Preface Power Safety. The computer has specific power requirements: • When you want to unplug the power cord, be sure to disconnect it by the plug head, not by its wire. • Make sure the socket and any extension cord(s) you use can support the total current load of all the connected devices. • Before cleaning the computer, make sure it is disconnected from any external power supplies. • Do not plug in the power cord if you are wet. • Do not use the power cord if it is broken.
Preface Servicing Do not attempt to service the computer yourself. Doing so may violate your warranty and expose you and the computer to electric shock. Refer all servicing to authorized service personnel. Unplug the computer from the power supply. Then refer servicing to qualified service personnel under any of the following conditions: • When the power cord is damaged or frayed. • If the computer has been exposed to rain or other liquids.
Preface Cleaning Do not apply cleaner directly to the computer, use a soft clean cloth. Do not use volatile (petroleum distillates) or abrasive cleaners on any part of the computer.
Preface Contents Introduction ........................................... 1-1 Overview ..................................................................................... 1-1 In the Box .................................................................................... 1-2 The Manual ................................................................................. 1-3 Advanced Users ........................................................................... 1-3 Beginners and Not-So-Advanced Users ......
Preface 3.5” FDD (Floppy Disk Drive) ..................................................1-12 Hard Disk Drive .........................................................................1-12 CD Device .................................................................................1-12 Right View .................................................................................1-13 LCD Brightness Control Knob ..................................................1-14 Volume Control Knob ..............................
Preface External Monitor (CRT) Port .................................................... 1-20 Vent ........................................................................................... 1-20 Using The Computer ............................. 2-1 Overview ..................................................................................... 2-1 Ergonomics .................................................................................. 2-2 Turning On The Computer .........................................
Preface Install Instructions: ....................................................................2-13 Parallel Printer ...........................................................................2-14 Install Instructions: ....................................................................2-14 Advanced Controls ................................3-1 Overview ......................................................................................3-1 Advanced Video Controls .......................................
Preface Standby Mode vs. Hibernate Mode ........................................... 3-18 Configuring the Power Button .................................................. 3-19 Resuming From Power Saving Modes ...................................... 3-20 Drivers & Utilities ................................. 4-1 Overview ..................................................................................... 4-1 What To Install ............................................................................
Preface Modem (WinME) ......................................................................4-12 Wireless LAN (WinME) ............................................................4-13 Windows 2000 Professional ......................................................4-14 Chipset (Win2000) .....................................................................4-14 Audio (Win2000) .......................................................................4-14 Video (Win2000) ............................................
Preface Failing the POST ......................................................................... 5-5 Fatal Errors .................................................................................. 5-5 Non-Fatal Errors .......................................................................... 5-5 The Setup Program ...................................................................... 5-6 Entering Setup ............................................................................. 5-6 Setup Screens .........
Preface System Memory Upgrade ............................................................6-7 Upgrading the Memory ................................................................6-7 Troubleshooting .....................................7-1 Overview ......................................................................................7-1 Basic Hints and Tips ....................................................................7-2 Backup and General Maintenance ...............................................
Preface BIOS ........................................................................................... A-2 System Memory ......................................................................... A-2 Video .......................................................................................... A-2 LCD ............................................................................................ A-2 Audio ..........................................................................................
Preface XX
Introduction Chapter 1: Introduction Overview What this chapter covers: • • • • In the Box The Manual Quick Start Guide System Map — — — — the parts and pieces provided how to use it the minimum you need to know navigate around your computer Overview 1 - 1 1
1 Introduction In the Box The following should be in the box. Figure 1 - 1 Box Contents 1. The LCD PC 2. Power Cord 3. Device Driver’s & Utilities & User’s Manual CD ROM (including this manual in Adobe Acrobat “PDF” format) 4.
Introduction The Manual This manual refers to the hardware and essential software required to run your computer. Depending on how your system is configured, some or all of the features described may already be set up. Advanced Users If you are an advanced user you may skip over most of this manual. However you may find it useful to refer to the “Drivers & Utilities” on page 4 - 1, “BIOS Utilities” on page 5 - 1 and “Upgrading The Computer” on page 6 - 1.
1 Introduction Warning Boxes No matter what your level please pay careful attention to the warning and safety information indicated by the symbol. Also please note the safety and handling instructions as indicated in the Preface.
Introduction Not Included Operating Systems (e.g. Windows 98 Second Edition, Window Me, Windows 2000 Professional, Windows XP etc.) have their own manuals as do applications (e.g. word processing, spreadsheet and database programs). If you have questions about the operating systems or programs then please consult the appropriate manuals. System Software Your computer may already come with system software pre-installed.
1 Introduction Peripheral Devices Please note that peripherals (printers, digital cameras, etc.) which attach to your computer by either USB or IEEE1394 ports may be connected after Windows is up and running. All other peripherals must be connected before you turn on the system. Quick Start Guide This guide assumes that you are already familiar with computers and can tell at a glance what and where all the key components are.
Introduction System Map Your LCD PC has a lot of built-in features. Most of these are enabled by your operating system (OS). Further explanations of the various subsystems are covered in the chapter or pages indicated. Getting To Know Your Computer The following graphics will help you to become familiar with the basic functions, and to learn the location of the various ports and components of your computer.
1 Introduction 1. LCD Panel 2. Speakers 3. FDD Activity LED 4. CD Device Activity LED 5. HDD Activity LED 6. Power LED 7.
Introduction LCD Panel The LCD PC comes with a 15” LCD (Liquid Crystal Display) screen. Stereo Speakers The built-in speakers provide rich, stereo sound. Disk Activity LED Indicators These display the system’s operational status including the power status, and read/write activity on the floppy disk drive, hard disk drive and CD device. Power LED Indicator When the system is powered on and the operating system running the light will be solid green.
1 Introduction Shutdown Please note that you should always shut your computer down by choosing the Shut Down/Turn Off Computer command from the Start menu in Windows. This will help prevent hard disk or system problems. Power Button Press this button to turn your computer on or off (“ Turning On The Computer” on page 2 - 4).
Introduction Left View 1. 1 Drive Warning 1 2 Don’t try to remove the hard disk (HDD) while the system is on. This could cause data loss or damage. Floppy Disk Drive 2. CD Device 3. Hard Disk Drive (HDD) Bay Figure 1 - 2 Left View 2 3 Unauthorized removal or tampering with the HDD may violate your warranty. If you are in doubt, consult your service representative. Media Warning Don’t try to remove a floppy disk while the system is accessing it. This may cause the system to “crash”.
1 Introduction 3.5” FDD (Floppy Disk Drive) CD Emergency Eject This is a 3.5”, 3-mode, 1.44 MB fixed floppy disk drive. For more information please refer to “The Floppy Disk Drive (FDD)” on page 2 - 5. If you need to manually eject a CD/DVD (e.g. due to an unexpected power interruption) you may push the end of a straightened paper clip into the emergency eject hole. Hard Disk Drive Do not use a sharpened pencil or similar object that may break and become lodged in the hole.
Introduction Right View 1. 2. 3. 4. 5. 6. 1 7.
1 Introduction LCD Brightness Control Knob Adjust the brightness of the computer’s LCD panel with this control. Volume Control Knob Adjust the sound from your audio source (CD or DVD) with this control. Sound Volume Adjustment How high the sound volume can be set using the volume control knob depends on the setting of the volume control within Windows. Click the Speaker icon on the taskbar (Or go to Start>Programs>Accessories>Entertainment>Volume Control) to check the setting.
Introduction Dual USB Ports These ports are hardware interfaces for low-speed peripherals such as a keyboard, mouse, joystick, scanner, printer or telephony devices. Devices may be plugged into the computer, and unplugged from the computer, without the need to turn the system off (two more USB ports are located on the rear of the computer). AC Power-In Port To power your computer plug the supplied cable in here, then connect the other end to an AC power source.
1 Introduction 1. Carrying Handle 2. Headphone-Out Jack 3. Line-In Jack 4. Microphone-In Jack 5. RJ-45 LAN Jack 6. RJ-11 Phone Jack 7. Dual USB Ports 8. Unpowered IEEE 1394 Port 9. PS/2 Mouse & Keyboard Ports 10. Printer/Parallel Port 11. Serial Port 12. External Monitor (CRT) Port 13.
Introduction Carrying Handle The handle design allows for single-hand use provided that you have enough strength to move the machine with one hand. However, considering its weight, we strongly recommend you use both hands to move the machine (with one hand gripping the handle and the other gripping the base of the machine) to avoid accidentally dropping it, which might cause damage to the machine or yourself. Headphone-Out Jack Headphones or speakers may be connected through this jack.
1 Introduction RJ-45 LAN Jack This port supports LAN (Network) functions. Note: Broadband (e.g. ADSL) modems usually connect to the LAN port. RJ-11 Phone Jack This port connects to the built-in modem. You may plug the telephone line directly into this RJ-11 telephone connection. Note: Broadband (e.g. ADSL) modems usually connect to the LAN port. Dual USB Ports These ports are hardware interfaces for low-speed peripherals such as keyboard, mouse, joystick, scanner, printer and telephony devices.
Introduction Unpowered - IEEE 1394 Port This allows high speed connection to various peripheral devices, e.g. external disk drives and digital cameras (See sidebar note). 5 IEEE 1394 The IEEE 1394 port only supports SELF POWERED IEEE 1394 devices. PS/2 Type Mouse & Keyboard Ports Connect an external PS/2 type mouse or keyboard to these ports. Port Warning The computer can only accept one keyboard at a time. Don’t try to install a USB and a PS/2 keyboard at the same time.
1 Introduction Printer/Parallel Port This port supports ECP (Extended Capabilities Port) and EPP (Enhanced Parallel Port) modes (See “Interface” on page A - 3). Serial Port Connect a serial type mouse to this port. External Monitor (CRT) Port Connect an external CRT monitor to this port to allow dual video or simultaneous display on the LCD and external CRT monitor (“ Display Devices” on page 3 - 8).
Using The Computer Chapter 2: Using The Computer 2 Overview To learn more about your computer, please read this chapter.
Using The Computer Ergonomics 2 We designed your LCD PC system to be functional as well as attractive. To get most out of it, here are some suggestions on how to position and use the computer: • The top third of the LCD (screen) should be at eye-level or slightly below. • The LCD should be at least 18”/ 45cm. directly in front of you. • If the screen resolution (e.g. 1024x768) makes you strain to read, change it: In Windows Control Panel, double-click Display (icon) and click Settings (tab).
Using The Computer • Place the keyboard and mouse so that your arms are at your sides and your forearms are roughly parallel to the floor. Your wrists should flex slightly downward as you work. Your neck and shoulders should also be relaxed. 2 • Take a break from the computer. Get up, stretch, flex your wrists, walk about, and look at something else for about 10 minutes every hour.
Using The Computer 2 5 Power Button as Standby or Hibernate Button If you are using an ACPI-compliant OS, such as Windows 98SE , Windows Me, Windows 2000 Professional or Windows XP the power button can be designated as Standby or Hibernate within the OS’s “Power Management” or “Power Options” subsystem (See your OS’s documentation, or “Configuring the Power Button” on page 3 19 for details.) Turning On The Computer Now you are ready to begin using your new computer.
Using The Computer The Disk Drives The Hard Disk Drive (HDD) The hard disk drive is used to store your data in the computer and is accessible from the bay on the left of your computer (See “Left View” on page 1-11). For further details on removing and inserting the hard disk see “Hard Disk Drive Upgrade” on page 6 - 3. The Floppy Disk Drive (FDD) The computer is equipped with a fixed 1.44 MB, 3.5” floppy disk drive module.
Using The Computer 2 Sound Volume Adjustment How high the sound volume can be set using the volume control knob depends on the setting of the volume control within Windows. Click the Speaker icon on the taskbar to check the setting. The CD/DVD Device Your machine will have a bay for the optional CD-ROM drive, OR DVD-ROM drive, OR CD-RW drive, OR Combination CD-RW and DVD-ROM drive.
Using The Computer while an audio/video CD, or DVD, is playing. If power is unexpectedly interrupted, insert an object such as a straightened paper clip into the emergency eject hole to open the tray. Handling CDs or DVDs Proper handling of your CDs/DVDs will prevent them from being damaged. Please follow the advice below to make sure that the data stored on your CD-ROM / DVD-ROM discs can be accessed. CD Emergency Eject If you need to manually eject a CD (e.g.
Using The Computer DVD Regional Codes 2 DVD region detection is device dependent, not OS-dependent. You can select your module’s region code 5 times. The fifth selection is permanent. This cannot be altered even if you change your operating system or you use the module in another computer.
Using The Computer Changing the Regional Codes Go to the Control Panel in WindowsXP/2000 and double-click System, click Device Manager, then click the + Next to DVD/CDROM drives. Double-click on the DVD-ROM device to bring up the Properties menu, and select the DVD Region (tab) to bring up the control panel as seen in “DVD Regional Codes” on page 2 - 8 (See sidebar note).
Using The Computer The PC Card Slot 2 The computer is equipped with two PC Card slots for type II PC Cards. You can also insert one type III PC Card. Type III PC Cards only fit into the rear socket. Inserting And Removing PC Cards • Align the PC Card with the slot and push the Card in until it locks into place. • To remove a PC Card, simply press the eject button next to the slot.
Using The Computer Keyboard You can connect a keyboard through either of the following types of ports: • PS/2 keyboard port (at the rear of the computer) • USB ports (two at the rear and two on the right of the computer) Note: Only connect one keyboard to the computer at any time to avoid resource conflicts and system instability. 1 5 Special Characters Some software applications allow the number-keys to be used with Alt to produce special characters.
Using The Computer 2 Mouse Driver If you are using an external mouse your operating system may be able to auto-configure your mouse during its installation or only enable its basic functions. Be sure to check the device’s user documentation for details. Mouse You can also add a mouse to your computer through any of the following ports: • The PS/2 port at the rear of the computer • Four USB ports, two on the right, and two at the rear of the computer.
Using The Computer Adding a Printer 2 The most commonly used peripheral is a printer. The following conventions will help you to add a printer, however it is always best to refer to the printer manual for specific instructions and configuration options. USB Printer Most new printers have a USB interface connection. There are four USB ports on your computer and you may use any one of the ports to connect the printer. Install Instructions: 1. 2. 3. 4. 5.
Using The Computer 2 Parallel to USB Converter Note If you are using a Parallel to USB converter, follow the USB installation instructions on page 2 - 13. Parallel Printer This is still the most common type of printer. A Parallel to USB converter may be purchased at most computer stores. Install Instructions: 1. 2. 3. 4. 5. 6. 2 - 14 Adding a Printer Set up the printer according to its instructions (unpacking, paper tray, toner/ink cartridge etc.) Attach the parallel cable to the printer.
Advanced Controls Chapter 3: Advanced Controls 3 Overview This chapter covers: • Advanced video controls • Power management features Drivers You are unable to use most advanced controls until the necessary drivers and utilities are properly installed. If your system hasn’t been properly configured (your service representative may have already done that for you), refer to “What To Install” on page 4 - 2, for installation instructions.
Advanced Controls Advanced Video Controls 3 This section is about making adjustments for the LCD, and switching display devices. Make sure you have installed the video driver or all the options listed on the following pages will not be available to you (see “What To Install” on page 4 - 2).
Advanced Controls Video Driver Controls The video interface lets you change the screen resolution and color output to whatever is most comfortable/efficient for you. This is a matter of hardware, video memory and the driver for your operating system. The driver interface shows the available options. You can switch display devices from the Display Properties control panel in Windows as long as the video driver is installed (“What To Install” on page 4 - 2).
Advanced Controls 3 Refresh Rates The standard refresh rate for all LCD panels is 60Hz. There is no need to adjust this. Making Adjustments For The LCD With the video driver installed, the LCD is capable of supporting a resolution of 1024X768 at 60Hz. The higher the resolution, the more information the LCD can display on screen. To change the LCD’s resolution and color depth go to the Display Properties control panel. 1. Click Start, point to Settings and click Control Panel. 2.
Advanced Controls You can also access Display Properties by right-clicking the ATI icon in the taskbar. Point to Settings and click Display Settings, then click the Settings (tab). 3 Figure 3 - 1 ATI Display Settings Menu Note: The ATI icon will only appear in the taskbar if you have installed the video driver (see “What To Install” on page 4 - 2).
Advanced Controls 3 Windows XP Figure 3 - 2 Advanced Display Properties Windows 2000 When the Display Properties control panel is open click the Advanced (button) to bring up the options tabs. Clicking through these tabs allows you to make any video adjustments you require.
Advanced Controls Access the menus from ATI taskbar to get further help on display options. Right-click the ATI icon in the taskbar and point to Help or Troubleshooting (Figure 3 - 3). Drivers You are unable to use most advanced controls until the necessary drivers and utilities are properly installed. If your system hasn’t been properly configured (your service representative may have already done that for you), refer to “What To Install” on page 4 - 2, for installation instructions.
Advanced Controls 3 Vertical Refresh Rate The vertical refresh rate of your CRT is important. If it is too low and/ or you’re using fluorescent lighting, the screen will appear to flicker. To reduce flickering on a CRT, use faster refresh rates (we recommend a refresh rate of 72Hz or more). But first check your monitor’s documentation to make sure it can support the rates listed by the video driver. The default refresh rate for VGA monitors (without drivers) is 60Hz.
Advanced Controls Display Options 3 Windows 98SE, Me & XP Windows 2000 Single 3 3 Multiple - Clone Mode 3 3 Multiple - Extended Desktop Mode 3 Not Available Display Mode Table 3 - 1 Display Options Single - Either the LCD or CRT as a display device Multiple (Clone) - The LCD & CRT outputting the same view (you can apply different display modes with different resolutions and refresh rates) Multiple (Extended Desktop) - The LCD and CRT outputting a different view (In Windows 98SE, Windows Me and
Advanced Controls Enabling Other Displays In the Advanced ATI Mobility Radeon Properties (Figure 3 - 2 on page 3-6) click on Displays to get the display options (The “TV” option is not supported). Different OS’s will appear with different options. Click the enable/disable button for the display device you wish to use. Select one display as Primary, the remaining may operate in either Clone Mode, or Extended Desktop Mode.
Advanced Controls Clone Mode Clone Mode simply shows an exact copy of the Primary display desktop on the other display(s). This mode will drive multiple displays with the same content. Use this feature to display the screen through a projector for a presentation. Each display device can be configured independently as this allows you to set the options for overhead projectors etc., which require specific resolutions and refresh rates.
Advanced Controls Extended Desktop Mode 3 The system supports Extended Desktop (The LCD and a CRT showing different views) in multiple display environments in Windows 98SE, WindowsMe and WindowsXP, but this mode is NOT supported in Win2000. An Extended Desktop creates a desktop spanning multiple displays and acts as a large workspace. To get this effect: 1. Attach your external monitor to the External Monitor (CRT) port, and turn it on. 2.
Advanced Controls 9. Use the Display Properties control panel to drag the monitors to match the physical arrangement you wish to use. 10. In the example shown in Figure 3 - 6 the primary monitor “1” is on the right, the other display is on the left. 3 Figure 3 - 6 Extended Desktop Monitor Arrangement 11. With the Extended Desktop Mode enabled, drag any icons or windows across to the other display desktop.
Advanced Controls 3 Operating System Power Management Power management functions will vary slightly depending on your operating system. For more information it is best to refer to the user’s manual of your operating system. Power Management Features The system supports various ACPI-compliant (Advanced Configuration and Power Interface) power management features. You can use them to reduce the power consumption.
Advanced Controls Enabling Power Management/Options The power management/options are enabled through the Control Panel in your Windows system (Power Management in Windows 98SE, and Power Options in the Windows ME, 2000 and XP). With other Operating Systems you may have power management available so check your documentation. 3 Windows XP Figure 3 - 7 Power Management/ Options Windows 98SE You may conserve power through individual components or throughout the whole system.
Advanced Controls Conserving Power Through Individual Components Monitor Standby 3 To conserve power, you can set the monitor to turn off after a specified time. Hard Disk Standby The computer's hard disk motor will be turned off if the hard disk drive has not been accessed for a specified period of time. If the system reads or writes data, the hard disk motor will be turned back on.
Advanced Controls Conserving Power Throughout The Whole System With this function you can stop the computer’s operation and restart where you left off. This system features Standby and Hibernate suspend mode levels (Hibernate mode will need to be enabled by clicking the option in the Hibernate tab in the control panel). Hibernate Mode in Windows 98SE Hibernate mode is unavailable in Windows 98SE.
Advanced Controls 3 Hibernate Mode in Windows 98SE Hibernate mode is unavailable in Windows 98SE. Hibernate Mode vs. Shutdown “Hibernate Mode” and “Shutdown” are the same in that the system is off and you need to press the power button to turn it on. Their main difference is: When you come back from hibernation, you can return to where you last left off (what was on your desktop) without reopening the application(s) and file(s) you last used. You can use either method depending on your needs.
Advanced Controls Configuring the Power Button The power button may be set to send the computer in to either Standby or Hibernate modes (Figure 3 - 10). In Standby mode the power LED will flash orange, in Hibernate mode the LED will be off. If you are in a power saving mode set to save power through individual components (e.g. hard disk, monitor), the LED will remain green.
Advanced Controls Resuming From Power Saving Modes 3 The system can resume from power saving through individual components such as the hard disk or monitor by either pressing a key on the keyboard, or by moving the mouse. While in these modes the power LED will remain green. To get the system to resume from Standby or Hibernate Mode you will need to press the power button.
Drivers & Utilities Chapter 4: Drivers & Utilities Overview This chapter deals with installing the drivers and utilities essential to the operation or improvement of some of the LCD PC’s subsystems. The system takes advantage of some newer hardware components for which the latest versions of most available operating systems haven’t built in drivers and utilities. Thus, some of the system components won’t be auto-configured with an appropriate driver or utility during operating system installation.
Drivers & Utilities What To Install 4 The Device Drivers & Utilities + User’s Manual CD-ROM contains the drivers and utilities necessary for the proper operation of the LCD PC. The table “Install Order” on page 4 - 4 lists what you need to install manually according to your choice of the operating system. You should install the drivers in the following order: 1. 2. 3. 4. 5.
Drivers & Utilities Authorized Driver Message Version Conflict Message If you receive a message telling you that the driver you are installing is not authorized (Digital Signature Not Found), just click Yes or Continue Anyway to ignore the message and continue the installation procedure. During driver installation if you encounter any “file version conflict” message, please click Yes to choose to keep the existing (newer) version.
Drivers & Utilities Install Order 4 Feature Win98SE WinME Win 2000 Win XP Chipset page 5 page 10 page 14 page 18 Audio page 6 page 10 page 14 page 18 Video page 6 page 11 page 15 page 18 LAN page 7 page 11 page 15 page 19 Modem page 8 page 12 page 16 page 20 Wireless LAN page 9 page 13 page 17 page 21 Table 4 - 1 What to Install 4 - 4 Install Order
Drivers & Utilities Windows 98 Second Edition This section covers driver and utility installation instructions for Windows 98 Second Edition. What To Have Ready In some cases when drivers are to be installed you will need to have present your OS CD Windows 98 Second Edition. If prompted you may swap your Device Drivers & Utilities + User’s Manual CD-ROM with your OS CD-ROM and back again when required. Chipset (Win98SE) 1. Click Start (menu) > Run... 2. Navigate (Browse..) to D:\Drivers\Chipset\Setup.
Drivers & Utilities Audio (Win98SE) 4 1. Click Start (menu) > Run... 2. Navigate (Browse..) to D:\Drivers\Audio\Setup.exe and click OK. 3. When the Setup window appears click Next. 4. Click Finish to restart Windows when the InstallShield Wizard Complete box appears. 5. On restart Windows will then tell you “New Hardware Found” and begin to install the drivers for you. 6.
Drivers & Utilities LAN (Win98SE) 1. Click Start (menu), point to Settings and click Control Panel. Double-click System (icon) and then click Device Manager (tab). 2. Click “+” next to Other devices (if its sub items are not shown). 3. Double-click PCI Ethernet Controller and click Reinstall Driver (button). 4. When the Update Device Driver Wizard appears click Next and select “Search for a better driver than the one your device is using now (Recommended)”, then click Next again. 5.
Drivers & Utilities Modem (Win98SE) 4 1. Click Start (menu), point to Settings and click Control Panel. Double-click System (icon) and then click Device Manager (tab). 2. Click “+” next to Other devices (if its sub items are not shown). 3. Double-click PCI Card and click Reinstall Driver (button). 4. When the Update Device Driver Wizard appears click Next and select “Search for a better driver than the one your device is using now. (Recommended)”, then click Next again. 5.
Drivers & Utilities Wireless LAN (Win98SE) 1. Click Start (menu) > Run... 2. Navigate (Browse..) to D:\DRIVERS\WLAN\SETUP.EXE and click OK. 3. Click Next > Yes. 4. When the installation is finished, click Finish to restart your computer. 5. After the computer changes the system settings (allow some time for the computer to do this) click Yes to restart the computer again.
Drivers & Utilities Windows ME This section covers driver and utility installation instructions for Windows Me. 4 Chipset (WinME) 1. Click Start (menu) > Run... 2. Navigate (Browse.) to D:\Drivers\Chipset\Setup.exe and click OK. 3. When the Setup screen appears click Next > Yes > Next. 4. Click Finish to restart Windows when the InstallShield Wizard Complete box appears. 5.
Drivers & Utilities Video (WinME) 1. Click Start (menu) > Run... 2. Navigate (Browse..) to D:\Drivers\Video\Setup.exe and click OK. 3. To continue click Next > Yes. 4. Click the Express button. 5. Click Finish to restart Windows when the Setup Complete box appears. LAN (WinME) 1. Click Start (menu), point to Settings and click Control Panel. Double-click System (icon) and then click Device Manager (tab). 2. Click “+” next to Network adapters (if its sub items are not shown). 3.
Drivers & Utilities Modem (WinME) 4 1. Click Start (menu), point to Settings and click Control Panel. Double-click System (icon) and then click Device Manager (tab). 2. Click “+” next to Other devices (if its sub items are not shown). 3. Double-click PCI Card and click Reinstall Driver (button). 4. When the Update Device Driver Wizard appears, select “Specify the location of the driver (Advanced)” then click Next. 5.
Drivers & Utilities Wireless LAN (WinME) 1. Click Start (menu) > Run... 2. Navigate (Browse..) to D:\DRIVERS\WLAN\SETUP.EXE and click OK. 3. Click Next > Yes. 4. When the installation is finished, click Finish to restart your computer. 5. After the computer changes the system settings (allow some time for the computer to do this) click Yes to restart the computer again.
Drivers & Utilities Windows 2000 Professional 4 This section covers driver and utility installation instructions for Windows 2000 Professional. Chipset (Win2000) 1. Click Start (menu) > Run... 2. Navigate (Browse..) to D:\Drivers\Chipset\Setup.exe and click OK. 3. When the Setup window appears press Next > Yes > Next. 4. Click Finish to restart Windows when the InstallShield Wizard Complete box appears. 5. The driver is now installed. 4 - 14 Windows 2000 Professional Audio (Win2000) 1.
Drivers & Utilities Video (Win2000) 1. Click Start (menu) > Run... 2. Navigate (Browse..) to D:\Drivers\Video\Setup.exe and click OK. 3. To continue click Next > Yes. 4. Click the Express button (Click Yes if asked if you want to continue at any time). 5. Click Finish to restart Windows when the Setup Complete box appears. LAN (Win2000) 1. Click Start (menu), point to Settings and click Control Panel. Double-click System (icon) and then click Hardware (tab) > Device Manager (button). 2.
Drivers & Utilities Modem (Win2000) 4 1. Click Start (menu), point to Settings and click Control Panel. Double-click System (icon) and then click Hardware (tab) > Device Manager (button). 2. Click “+” next to Other devices (if its sub-items are not shown). 3. Double-click PCI Device and click Reinstall Driver (button). 4. When the Upgrade Device Driver Wizard appears, click Next. 5.
Drivers & Utilities Wireless LAN (Win2000) 1. Click Start (menu) > Run... 2. Navigate (Browse..) to D:\Drivers\WLAN\SETUP.EXE and click OK. 3. Click Next > Yes (Click Yes if asked if you want to continue at any time). 4. When the installation is finished, click Finish to restart your computer.
Drivers & Utilities Windows XP This section covers driver and utility installation instructions for Windows XP. 4 Chipset (WinXP) 1. Click Start (menu) > Run... 2. Navigate (Browse..) to D:\Drivers\Chipset\Setup.exe and click OK. 3. When the Setup window appears click Next > Yes > Next. 4. Click Finish. 5. The driver is now installed. Audio (Win XP) 1. Click Start (menu) > Run... 2. Navigate (Browse..) to D:\Drivers\Audio\Setup.exe and click OK. 3. When the Setup window appears click Next.
Drivers & Utilities Video (WinXP) 1. Click Start (menu) > Run... 2. Navigate (Browse..) to D:\Drivers\Video\Setup.exe and click OK. 3. When the Welcome screen appears press Next > Yes. 4. Click the Express button (Click Continue Anyway if asked if you want to continue at any time). 5. Click Finish to restart Windows when the Setup Complete box appears. 3. 4. 5. 6. 7. LAN (Win XP) 1.
Drivers & Utilities Modem (WinXP) 4 1. If you can see the My Computer icon on your desktop (if you cannot see the My Computer icon go to step 2) click on it once to select it, then right-click it to make the sub-menu appear, scroll down to Properties and click on it (go to step 3). 2. If you cannot see the My Computer icon click Start (menu), then point to (but don’t click just highlight it) My Computer. Right-click it to make the submenu appear, scroll down to Properties and click on it (go to step 3).
Drivers & Utilities Wireless LAN (WinXP) 1. Click Start (menu) > Run... 2. Navigate (Browse..) to D:\Drivers\WLAN\SETUP.EXE and click OK. 3. Click Next > Yes. 4. When the installation is finished, click Finish to restart your computer.
4 Drivers & Utilities 4 - 22
BIOS Utilities Chapter 5: BIOS Utilities Overview This chapter gives a brief introduction to the computer’s built-in software: Diagnostics: the POST (Power-On Self Test) BIOS Settings Warning Incorrect settings can cause your system to malfunction. To correct mistakes, return to Setup and restore the Setup Defaults with . Configuration:the Setup utility If your computer has never been set up, or you are making important changes to the system (e.g.
BIOS Utilities Important BIOS Settings Generally speaking you should not have to adjust any of the BIOS settings as they will already be set for your computer. However the following is a quick reference to the most important settings you may need to change at some point. 5 Table 5 - 1 Important BIOS Settings Option Installed OS Boot Menu 5 - 2 Important BIOS Settings Page # 5 - 10 5 - 17 Purpose Tells the computer which Operating System you have installed (WinMe, Win98SE, Win2k/ WinXP = PNP O/S).
BIOS Utilities The Power-On Self Test (POST) Each time you turn on the computer, the system takes a few seconds to conduct a POST, including a quick test of the on-board RAM. As the POST proceeds, the computer will tell you if there is anything wrong. If there is a problem which prevents the system from booting, it will display a system summary and prompt you to run Setup. If there are no problems, the Setup prompt will disappear and the system will load the operating system.
BIOS Utilities POST Screen Post Screen 5 1.BIOS information 2.CPU type 3.Memory status 4.HDD identification notice 5.Enter Setup prompt appears only during POST 1 Phoenix Bios 4.0 Release 6.0 Copyright 1985 - 2001 Phoenix Technologies Ltd. All Rights Reserved CPU = Intel(R) Pentium(R) 4 CPU 1.
BIOS Utilities Failing the POST Errors can be detected during the POST. There are two categories, “fatal” and “non-fatal”. Fatal Errors These stop the boot process and usually indicate there is something seriously wrong with your system. Take the computer to your service representative or authorized service center as soon as possible. 5 Non-Fatal Errors This kind of error still allows you to boot.
BIOS Utilities The Setup Program The Phoenix Setup program tells the system how to configure itself and manage basic features and subsystems (e.g. port configuration and power management). Entering Setup 5 To enter Setup, turn on the computer and press F2 during the POST. The prompt seen in Figure 5 - 1 is usually present for a few seconds after you turn on the system. If you get a “Keyboard Error” (usually because you pressed F2 too quickly) just press F2 again.
BIOS Utilities Setup Screens The following pages contain additional advice on portions of the Setup. The Setup interface looks like a “windows” screen: Along the top of the screen is a menu bar with six (6) menu headings. When you select a heading, a new screen appears. Scroll through the features listed on each screen to make changes to Setup. Instructions on how to navigate each screen are in the box along the bottom of the screen. If these tools are confusing, press F1 to call up a General Help screen.
BIOS Utilities Main Menu Figure 5 - 2 Main Menu PhoenixBIOS Setup Utility Main Main Advanced Security Power Boot Exit Item Specific Help System Date 22 [22:01:05] [02/01/2002] Legacy Diskette A: [1.44/1.25 MB 31/2"] System Time 5 Primary Master Secondary Master [40021MB] [CD-ROM] System Memory: Extended Memory 640 KB 129536 KB F1 Esc Help Exit Select Item Select Menu -/+ Enter , , or selects field.
BIOS Utilities Legacy Diskette A: (Main Menu) This control “enables” the floppy disk drive. Primary Master (Main Menu) Information on the main IDE HDD which fits into the computer’s HDD bay. Secondary Master & Secondary Slave (Main Menu) Information on the secondary IDE device, usually your CD device. 5 Switching Hard Disks Every time you install a different hard disk in the computer, it should be (re)configured, unless Auto is selected.
BIOS Utilities Advanced Menu PhoenixBIOS Setup Utility Figure 5 - 3 Advanced Advanced Main Security Power Boot Advanced Menu Item Specific Help PNP O/S ] [Win2K [No] [DOS] [Enabled] Installed O/S Reset Configuration Data: Large Disk Access Mode: Legacy USB Support: 5 Exit Advanced Chipset Control I/O Device configuration Select the operating system installed on your system which you will use most commonly.
BIOS Utilities Reset Configuration Data: (Advanced Menu) If you want to clear the Extended System Configuration Data (ESCD) area then select ‘Yes’ here. The default setting is ‘No’ and you will probably never need to change this. ESCD provides information to the BIOS and OS for communicating with non-PnP plug-in devices. When the computer starts the BIOS records in the ESCD information about how older devices are to be configured.
BIOS Utilities 5 Advanced Menu > Advanced Chipset Control Graphics Aperture PhoenixBIOS Setup Utility Advanced Advanced 5 This feature was import for older graphics cards in the past, which typically had only 4MB or 8MB of onboard memory. However, most modern AGP graphics cards have 32MB or more, so this setting is now of much less importance. In most cases you are unlikely to need to set the AGP aperture at more than 32MB.
BIOS Utilities I/O Device Configuration (Advanced Menu) The sub-menus under this line include options to configure the Parallel (Printer) port, and the serial (Mouse). These can be left to the default settings, however you may wish to use certain devices (e.g. a printer) which require settings to be adjusted accordingly. Check the documentation for any such devices to see what settings are required.
BIOS Utilities Security Menu PhoenixBIOS Setup Utility Figure 5 - 5 Main Advanced Security Security Power Boot Security Menu 5 Exit Item Specific Help Set Supervisor Password Set User Password [E Enter] [Enter] Password on boot: [Disabled] F1 Esc Help Exit Select Item Select Menu -/+ Enter Supervisor Password controls access to the setup utility.
BIOS Utilities Supervisor Password is: (Security Menu) Set a password for access to the Setup utility (this will not affect access to the computer OS, only the Setup utility). You can set the user password from the sub-menu (Set User Password) after you have set the supervisor password. Password on boot: (Security Menu) Set a password for booting the computer. Only users who enter a correct password can boot the system (See “Warning” in the sidebar).
BIOS Utilities Power Menu Application Note 5 Some applications will automatically save data for you if they are set up properly.
BIOS Utilities Boot Menu PhoenixBIOS Setup Utility Main Advanced Security Power Boot Boot Exit Figure 5 - 7 Boot Menu Item Specific Help Removable Devices Hard Drive CD-ROM Drive F1 Esc Help Exit Select Item Select Menu Keys used to view or configure devices: expands or collapses devices with a + or expands all enables or disables a device. <+> and <-> moves the device up or down.
BIOS Utilities Boot devices usually are hard drives, floppy drives, CD-ROMs, and network cards. When you specify a device as a boot device on the Boot Menu, it requires the availability of an operating system on that device. Most PCs come with an operating system already installed on hard-drive “C:”. 5 If you wish to boot from a CD-ROM you will need to add it to the boot order. As a general rule the order below is recommended: 1. Removable Devices (usually floppy disks) 2. CD-ROM Drive 3.
BIOS Utilities Exit Menu PhoenixBIOS Setup Utility Main Advanced Security Power Boot Exit Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes F1 Esc Help Exit Select Item Select Menu Figure 5 - 8 Exit Menu Exit System Setup and save your changes to CMOS.
5 BIOS Utilities 5 - 20
Upgrading The Computer Chapter 6: Upgrading The Computer Overview This chapter contains the information on upgrading the computer. Follow the steps outlined to make the desired upgrades. If you have any trouble or problems you can contact your service representative for further help.
Upgrading The Computer When Not to Upgrade These procedures involve opening the system’s case, adding and sometimes replacing parts. You should not perform any of these upgrades if: • • • • 6 your system is still under warranty or a service contract you don’t have all the necessary equipment you’re not in the correct environment you doubt your abilities Under any of these conditions, contact your service representative to purchase or replace the component(s).
Upgrading The Computer Hard Disk Drive Upgrade The hard disk drive is used to store your data internally in the computer. It is mounted at the left side and can be taken out to accommodate other 3.5” IDE hard disk drives of the same or higher capacity. Upgrading The Hard Disk 1. 2. 3. Unplug the power cord and disconnect all peripheral cables (including the phone line) from the computer. Turn off the computer and turn it around so that you may comfortably access the left side.
Upgrading The Computer 4. Pull the HDD assembly out from the bay and disconnect the IDE cable “1”, and power cable “2”. 1 Figure 6 - 2 1 Hard Disk Bay Removal 2 2 6 5. Turn the assembly over and remove screws (“3” - “6”) holding the assembly to the bay cover.
Upgrading The Computer 6. Remove screws “1” - “6” holding the hard disk to the case, and slide the hard disk out. 1 2 3 Figure 6 - 4 3 6 Hard Disk Case Screws 6 4 5 7. 6 Insert the new hard disk, and reverse the removal procedures to install the new hard disk.
Upgrading The Computer HDD System Warning New HDD’s are blank. Before you begin make sure: 6 You have backed up any data you want to keep from your old HDD. You have all the CDROM’s and FDD’s required to install your operating system and programs. If you have access to the internet, download the latest application and hardware driver updates for the operating system you plan to install. Copy these to a removable medium.
Upgrading The Computer System Memory Upgrade The computer can accommodate up to 1GB of memory in two DIMM sockets. It supports 64/128/256/512MB modules of 200/ 266MHz DDR memory. Upgrading the Memory 1. 2. 3. 4. Unplug the power cord and disconnect all peripheral cables (including the phone line) from the computer. Turn off the computer. Place the computer with its LCD display facing down on a clean, dry, level surface. Remove screws “1”-”8” from the rear of the computer .
Upgrading The Computer 5. Carefully remove the rear cover “1” and set it aside. 2 1 6 2 Figure 6 - 6 Rear Case Removed 6. The memory sockets will now be visible at point “2” on the mainboard.
Upgrading The Computer 7. For each module you want to replace, carefully pull the two latches (“1” and “2”) toward the sides of the socket to release the module. 1 2 Contact Warning Be careful not to touch the metal pins on the module’s connecting edge. Even the cleanest hands have oils which can attract particles, and degrade the module’s performance. Figure 6 - 7 RAM Module Removal 8. The module will “pop-up” slightly, and you may remove it.
Upgrading The Computer 9. Insert the new module. The module will only fit one way as defined by the pin alignment. 10. Make sure the module is seated as far into the slot as it will go (DO NOT FORCE IT). The latches will click into place on the sides of the module. Make sure they are secure. Figure 6 - 8 6 RAM Module Insertion 11. Reverse the procedures to put the computer back together, and do not forget all the screws. When you restart the computer the new memory configuration should be registered.
Troubleshooting Chapter 7: Troubleshooting Overview Should you have any problems with your computer, before consulting the service center, you may want to try to solve the problem yourself. This chapter lists some common problems and their possible solutions. This can’t anticipate every problem, but you should check here before you panic. If you don’t find the answer in these pages, make sure you have followed the instructions carefully and observed the safety precautions in the preface.
Troubleshooting Basic Hints and Tips Many of the following may seem obvious but they are often the solution to a problem when your computer appears not to be working. •Power: Is the computer actually plugged into a working electrical outlet? If plugged into a power strip, make sure it is actually working. •Connections: Check all the cables to make sure that there are no lose connections anywhere.
Troubleshooting •Connections: Check the brightness of the screen by adjusting the LCD Brightness Control Knob (“Right View” on page 1 - 13). •Boot Drive: Make sure there are no floppy disks in the drive when you start up your machine (this is a common cause of the message “Invalid system disk Replace the disk, and then press any key”).
Troubleshooting Backup and General Maintenance • Always backup your important data, and keep copies of your OS and programs safe, but close to hand. Don’t forget to note the serial numbers if you are storing them out of their original cases e.g. in a CD wallet. • Run maintenance programs on your hard disk and OS as often as you can. You may schedule these programs to run at times when you are not using your computer.
Troubleshooting Viruses • Install an Anti-Virus program and keep the definitions file (the file which tells your program which viruses to look for) up to date. New computer viruses are discovered daily, and some of them may seriously harm your computer and cause you to lose data. Anti-Virus programs are commercially available and the definitions file updates are usually downloadable directly from the internet. • Be careful when opening e-mail from sources you don’t know.
Troubleshooting Warranty The CPU is not a user serviceable part. Opening the CPU compartment, or accessing the CPU in any way, may violate your warranty. 7 Unauthorized tampering with the HDD may also violate your warranty. Upgrading and Adding New Hardware/ Software • Do not be tempted to make changes to your Windows Registry unless you are very sure of what you are doing, otherwise you will risk severely damaging your system.
Troubleshooting • Make sure you have installed the drivers for any new hardware you have installed (latest driver files are usually available to download from vendor’s websites). • Thoroughly check any recent changes you made to your system as these changes may affect one or more system components, or software programs. If possible, go back and undo the change you just made and see if the problem still occurs. • Don’t over complicate things.
Troubleshooting Display Nothing appears on screen. possible cause: indicator: solution: 7 solution: solution: 7 - 8 Display The system is in a power saving mode. The power LED is blinking orange (Standby), or is off (Hibernate). Press the power button for less than 4 seconds. If the computer does not turn on again then it was most likely shut down, or has no power source. Check the cables, outlets, power strips etc. The screen saver is activated.
Troubleshooting The screen is flickering. possible cause: solution: The vertical refresh rate is insufficient on your external monitor. 1.Avoid using the Multiple display mode. Use LCD only or CRT only. 2.Switch to a lower resolution and/or fewer colors. 3.Adjust the refresh frequency in the display controls (“Attaching a Monitor (CRT)” on page 3 - 8). 7 The screen images aren’t clear. possible cause: indicator: solution: The viewing angle of the LCD is bad. The screen appears shiny or too dim.
Troubleshooting 7 7 - 10 Display possible cause: indicator: solution: The screen is dirty. The screen images are blurry. Clean the screen using a soft, clean dry cloth. Many cleaning solutions can damage the LCD surface so you should follow the precautions outlined in the Preface. Try to avoid touching the screen itself. Even the cleanest hands can leave oils which attract contaminants. possible cause: indicator: solution: The screen is suffering from burn-in.
Troubleshooting No image appears on the external monitor I have plugged in and powered on. possible cause: solution: You haven’t enabled the other display. “Display Options” on page 3 - 9. possible cause: You haven’t installed the video driver and configured it appropriately from the Control Panel. See “Install Order” on page 4 - 4 for instructions on installing the driver, and “Advanced Video Controls” on page 3 - 2 for instructions on configuring the video driver.
Troubleshooting Password Warning 7 If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If you cannot remember your boot password you must contact your vendor and you may lose all of the information on your hard disk. Hard Disk Drive (HDD) The computer takes longer during Startup. possible cause: solution: possible cause: Data saved on the hard disk drive may be lost or damaged.
Troubleshooting Floppy Disk Drive (FDD) The floppy disk drive will not write data to disk. possible cause: solution: Note: The floppy disk is not formatted. Format the disk (you may do this by right-clicking the disk icon in My Computer in Windows and choosing Format from the menu). Please remember that this will erase all data contained on the floppy disk. Floppy disks were never intended for long-term data storage, and have a finite lifespan.
Troubleshooting Sound Volume Adjustment The message “Invalid system disk - Replace the disk, and then press any key” appears. possible cause: solution: 7 How high the sound volume can be set using the volume control knob depends on the setting of the volume control within Windows. Click the Speaker icon on the taskbar to check the setting. 7 - 14 Audio The computer is trying to boot from an incorrect floppy disk. Remove the floppy and insert a correct one, or boot from your hard disk or CD.
Troubleshooting CD Device The compact disc cannot be read. possible cause: solution: The compact disc is dirty. Clean it with a CD-ROM cleaner kit. The compact disc tray will not open when there is a disc in the tray. possible cause: solution: The compact disc is not correctly placed in the tray. Gently try to remove the disc using the emergency eject hole.
Troubleshooting A music compact disc can be read while a data disc can not. possible cause: solution: 7 7 - 16 CD Device There may be a problem with the disc hardware or software. Refer to your operating system manual for more information on the software and make sure you have the correct software installed for running video compact discs/DVD’s. If the proper software is properly installed and a problem still exists, contact your service representative about a possible hardware problem.
Troubleshooting All compact discs cannot be read. possible cause: solution: The Windows system does not recognize the CDROM drive, or the CD-ROM drive is not compatible with other devices. 1.Make sure you have the CD-ROM drive properly installed and configured. 2.The CD-ROM drive is dirty. Clean it with a CD-ROM cleaner kit. 3.There may be a problem with the disc hardware or software.
Troubleshooting PC Card The system cannot recognize the PC card. possible cause: solution: possible cause: indicator: 7 solution: possible cause: possible cause: 7 - 18 PC Card The PC card is not inserted into the socket or inserted incorrectly. Remove the card and reinsert it aligning the PC card with the slot. Push the card in until it locks into place. The PC card driver is not installed. The system cannot access the card after it is installed.
Troubleshooting Keyboard and Mouse Unwelcome numbers appear when typing. possible cause: indicator: solution: The NumLock is turned ON. The NumLock LED on the keyboard is lit. Press and release the NumLock key. I have installed a new external Keyboard or mouse but cannot use all of the listed functions. possible cause: solution: You have not installed the driver to enable any extra functions.
Troubleshooting Printer The printer cannot be added to the system or will not work. possible cause: solution: possible cause: solution: 7 7 - 20 Printer The printer power is off or the printer is not correctly connected to the computer. Check all connections and cables and then try to reinstall the driver. The printer is not turned on, or has an internal problem. Make sure the printer is on.
Troubleshooting possible cause: solution: possible cause: solution: possible cause: solution: There is no paper in the printer, or the paper is incorrect for the settings designated in your software. Put more paper in the printer (also fan the paper to make sure it doesn’t stick together and cause a paper jam) and check the paper size matches your software’s “print” settings. The printer driver is not installed or is configured incorrectly.
Troubleshooting possible cause: solution: 7 7 - 22 Printer The operation mode for the parallel port set in the BIOS doesn’t correspond with the mode your printer can work with. Please check your printer manual to find out which mode your printer uses. Check that the settings in the BIOS (“I/O Device Configuration (Advanced Menu)” on page 5 - 13) correspond with those indicated in your printer manual.
Appendix A. Specifications Processor • Intel Pentium®4 2.0/ 2.2/ 2.4/ 2.5 GHz (400 MHz front side bus) • CPU Package - (478-pin) FC-PGA2 • 512KB L2 cache (on die) • Intel Pentium®4 SFF 1.6/ 1.8/ 2.0/ 2.2/ 2.3GHz (400MHz front side bus) • CPU Package - (478-pin) FC-PGA2 • 512KB L2 cache (on die) • Intel Pentium®4 1.5/ 1.6/ 1.7/ 1.8 GHz (400 MHz front side bus) • CPU Package - (478-pin) FC-PGA2 • 256KB L2 cache (on die) A • Intel Celeron® 1.
BIOS • 2MB Flash ROM Phoenix BIOS • Supports Plug and Play, ACPI 2.0 System Memory • Two DIMM sockets supporting DDR 200/266 MHz • Expandable memory up to 1GB (64/128/256/512 DDR DIMM modules) Video • ATI Mobility 7-P • 32MB or 64MB of DDR video memory on board (factory option) • Integrated 128-bit 2D/3D Graphics Accelerator AGP 2.
Audio • • • • AC97’ 2.2 compatible SoundBlaster™ and Windows Sound System™ compatible Two Built-In speakers (3W) Three audio jacks for headphone-out, line-in, and microphone-in Interface • One serial port (16550A compatible, 9 pin shell, up to 115Kbps) • One parallel port (25pin shell, SPP/Bi-Direction/ECP/EPP mode support) • One external CRT port (15-pin D-sub) compliant DC1.
Storage • One 3.5”, 1.44MB 3-mode Floppy Disk Drive • One 3.5”, 25.4mm height Hard Disk Drive (Ultra-66/100 I/F Support) • One bay for the optional 12.7mm height 24X speed ATAPI CD-ROM, or 8X CD-RW, or 8X DVD-ROM, or 8X DVD-ROM & CD-RW Combo.
Support for WFM Ver 2.0 • SMBIOS 2.2, DMI, ACPI, WOL, WOR Indicators • LED indicators (HDD/FDD/CD Device activity, Power) Physical Dimensions • 384mm (H) * 369 mm (W) * 188mm (D) Weight • 8.
Optional • IEEE 1394 Module • MDC Module A A - 6
Glossary A AC (Alternating Current) - The power from a standard household electrical outlet. adapter - A device that allows compatibility between different equipment. An AC adapter converts AC current to DC current which is needed to operate a computer. AGP (Accelerated Graphics Port) - A high-speed graphics port that provides a direct connection between the display adapter and memory. application - A program such as a word processor, database or image editor.
boot - The loading of the operating system and other basic software which occurs when you start-up the computer. bus - A collection of wires through which data is transmitted from one part of a computer to another. byte (binary term) - A unit of storage capable of holding a single character. On almost all modern computers, a byte is equal to 8 bits. C cache - When you cache something you improve the speed of access to it by moving it one stage closer to the CPU.
D DC (Direct Current) - Power which a computer requires for operation. DIP switch - A series of tiny switches built into circuit boards which enable you to configure a circuit board for a particular type of computer or application. DOS (Disk Operating System) - Developed by Microsoft, it was the standard operating system for IBM-compatible personal computers. DRAM - The most common type of computer RAM, called D-RAM or DRAM. driver - A program that controls a device.
flash ROM BIOS - see flash BIOS. function key - The keys F1, F2, … which have specific functions assigned to them. By pressing one of the function keys you can execute certain commands depending on the computer and operating system you are using. G GB (Gigabyte) - A unit of storage, one gigabyte is equal to 1,024 megabytes. H Hot key - see function keys. I interface - Something that connects two separate things. Hardware interface connects the computer to attached hardware such as a printer.
change data or use a printer without a cable connection. J jack - A connector used primarily to connect external devices to your computer such as a microphone, video source, phone line, etc. jumper - A metal bridge that closes an electrical circuit. They are sometimes used to configure expansion boards. K KB (Kilobyte) - A unit of storage, one kilobyte is equal to 1024 bytes. L LAN (Local Area Network) - A communications network within a confined physical area.
puter are LEDs. load - To copy a program from some source, such as a disk or tape, into memory for execution. Lithium-Ion battery - A type of battery which is ideal for notebook computers because of its light weight and high energy density. Also, lithium-ion batteries do not use poisonous metals, such as lead, mercury or cadmium. M MB (Megabyte) - 1,048,576 bytes or 1024 KB. memory - Area in the computer where information is stored on chips, an example is RAM.
when receiving a signal from the telephone line. module - Referring to hardware, a module is a self-contained component. mouse - The most popular pointing device. It was called a mouse because it more or less resembled one, with the cord being the mouse’s tail. N NiMH battery - Batteries which are common in notebook computers and contain Nickel-Metal Hydride. P parallel port - A socket on a computer used to connect a printer or other parallel device via the computer’s parallel interface.
PCMCIA Card - A credit-card sized, removable module for portable computers standardized by PCMCIA. Also known as PC Cards, they are 16-bit devices that are used to attach modems, network adapters, sound cards, radio transceivers, solid-state disks and hard disks to a portable computer. The PC Card is a “plug and play” device, which is configured automatically by the Card Services software.
R RAM (Random Access Memory) - The memory available to programs, different programs will need more or less RAM depending on what they are doing. RAM is the most common type of memory found in computers. reboot - To restart a computer. resume - To restart your computer from suspend mode. ROM (Read Only Memory) - A memory chip that permanently stores instructions and data. Its contents are created at the time of manufacture and cannot be altered.
break down. SDRAM (Synchronous DRAM) - A type of DRAM that can run at much higher clock speeds than conventional memory. serial port - A socket on a computer used to connect a modem, mouse, scanner or other serial device to the computer. setup - (1) A utility program which modifies the BIOS. (2) Assembly and adjustment of a computer’s components. (3) The preparation of the system for normal operation. Sony Memory Stick - Sony’s digital portable storage medium.
T TFT (Thin Film Transistor) - The term typically refers to active matrix screens on laptop computers. Active matrix LCD provides a sharper screen display and broader viewing angle compared to passive matrix. U USB (Universal Serial Bus) - Hardware interface for low-speed peripherals such as the keyboard, mouse, joystick, scanner, printer and telephony devices. Devices are plugged directly into a four-pin socket on the PC.
Z Zoomed Video (ZV) Port - An extension to the PC Card (PCMCIA) standard that provides a high transfer rate for video applications on portable computers. The ZV Port is built into the notebook computer and activated by plugging in an MPEG PC Card that is ZV Port-compliant.