User`s guide

20
Troubleshooting
Symptom Solution
The Bluetooth connection is
disrupted (between the hub and
the Bluetooth listening device).
Ensure the following:
• Your listening device is within 30 feet of the hub.
• The listening device Bluetooth feature is on, and it is paired with the hub (the hub ashes a blue
light every three seconds). See page 13.
• The hub is connected to AC power and the hub's green light is on.
The sound is mufed. If the volume is turned up on the phone and on the Bluetooth listening device, the sound can be
mufed. Turn down the volume on the phone or listening device.
When the handset lifter lifts the
handset, I do not hear a dial
tone in my Bluetooth listening
device.
Adjust the handset lifter height: Move the switch that is on the underside of the lifter to the
next position, and then try the lifter again. There are three switch positions, and the position
determines the lift height.
Sometimes the Bluetooth
listening device is not charged,
or it is not near the phone. Can
I use the system without the
Bluetooth listening device?
Yes. You can simply lift the phone handset and dial or speak. You can use the hub to adjust the
volume and tone.