User Manual
120
Troubleshooting
Symptom Solutions
New Voice Mail
doesn't appear
on the handset
screen, but I have
a voicemail.
Conditions:
• You primarily use the
answering machine to
retrieve messages, but you
also subscribe to voicemail
and call waiting services.
• A second caller leaves a
voicemail while you are
talking to the rst caller.
• You also have unheard
answering machine messages.
Result
New voice mail doesn't appear
until you hear all answering
machine messages.
There is no caller
ID information on
the screen.
• Conrm that you subscribe to
caller ID service and to caller
ID on call waiting service.
• Some callers withhold details.
• ID information can be
delayed: Check after the
phone rings a few times.
• If answering machine is on,
set it to answer after at least
two rings.