User Manual
117
General operation
Symptom Solutions
Phone is 
non-operational.
•  Secure the power adapter 
connection in the wall outlet.
•  Secure the cords and cables.
•  Fully charge the handset 
batteries and install them 
properly.
•  Turn on the handset (page 
50).
•  Plug in another phone to the 
same wall jack to ensure 
that the phone service is 
operational.
No dial tone •  Connect the phone line 
cord.
•  Check that the power adapter 
is properly connected.
Handset batteries 
seem to have 
short lives
•  Use only AAA NiMH 
rechargeable batteries. 
Never use alkaline batteries!
•  Clean the charging contacts.
Troubleshooting










